Cannot access iCloud mail

I cannot access Icloud mail on my Macbookpro or my IPad. It worked intil about a week ago. Nothing has changed.
The message is that the password is wrong. How do I correct this or chandge Icloud mail password?

I can login to Icloud and access allthe other features.
I cannot access mail from Icloud, Ipad or Macbook Pro

Similar Messages

Cannot access iCloud mail via Mail.app

Starting this afternoon, I have not been able to access my iCloud mail via the Mail.app program on my iMac. I am, however, able to access my iCloud mail via my iPod touch. Is anyone having a similar problem?

I'm trying to fix this on my husband's Windows 7 machine. Same problem. Rotating gear, page never loads. Would appreciate guidance.
Thanks!
Barb

ICloud works on my iPhone but I cannot access my mail from my macbook.

iCloud works on my iPhone but I cannot access my mail from my macbook. I keep getting a server error message;
There may be a problem with the mail server or network. Verify the settings for account “iCloud” or try again.
The server returned the error: The iCloud IMAP server “p03-imap.mail.me.com” doesn’t support External (TLS client Certificate) authentication. Verify your account settings and try again.
I've done everything possible and nothing seems to work. Any suggestions.?????

Have you tried to completely sign out of iCloud and then adding it back again? By the way, a software update to the latest version of OSX could also help to fix it (think about it, because Mavericks is a free upgrade).

Cannot access iCloud because I don't have the primary email and password I originally set it up with. Is there any way to remove this primary username and password without either the email address and the password?

How do I delete an old iCloud username and password. I have neither of them anymore and cannot access icloud to change settings. Set up a second username and password but icloud still won't rcognize the my birthdate and security questions answers I've answed. hope somebody else has had this problem. Thanks

If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact Apple ID Support, upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do.

My phone needs activation and i cannot remember icloud mail what can i do?

Dear all . My i phone 4 needs activation and i cannot remember icloud mail to unlock . I used find my iphone by mistake and cannot access the mobile at all . I had the IMEI and Serial Number . Shall i send the to apple support to release this account from my iphone?

Mohamed Ghazala wrote:
... My i phone 4 needs activation and i cannot remember icloud mail to unlock .
The Apple ID and Password that was Originally used to Activate the iDevice is required
If you do not have that information you will not be able to use the Device.
Activation Lock in iOS 7 > http://support.apple.com/kb/HT5818
Mohamed Ghazala wrote:
I had the IMEI and Serial Number . Shall i send the to apple support to release this account from my iphone?
Apple will not / can not assist you.
There is No Workaround for iOS 7 Activation Lock.

I cannot access my mail (i-Cloud account)

I cannot access my mail whether I se my i-phone, my Mac or a PC. It is an i-Cloud account which I can access (I can see my contacts, my calendars) but the mail does not work. Can anybody help?

Let's look at your iPhone setup. Go to Settings > iCloud.
1. Is Mail set to "On"?
2. Press "Account" at the top when at Settings > iCloud. Are your Apple ID and password set correctly at the top?
3. Go to the bottom of that account display. Look at the "Mail" line. Is your iCloud mail address properly displayed?
4. Go back to Settings > Mail, Contacts, Calendars Is there an iCloud account shown there?

Login error when trying to access iCloud Mail

I am receiving the following error when trying to access iCloud Mail. All other iCloud services are functioning.
IS FATAL
true
APPLICATION NAME
mail
TITLE
Mail could not be loaded
MESSAGE
There was a problem loading the application due to a possible network error or missing resources. Please try again.
LOG
Tue, 10 Mar 2015 12:39:58 GMT: DEBUG: MAIL in main()
Tue, 10 Mar 2015 12:39:58 GMT: DEBUG: Creating local CK.User object
Tue, 10 Mar 2015 12:39:58 GMT: DEBUG: Creating local CK.AccountPreferences object
Tue, 10 Mar 2015 12:39:58 GMT: DEBUG: --> Request 1:   POST to https://p03-mailws.icloud.com:443/wm/preference?clientBuildNumber=15B.9bb3ce9&cl ientId=523F12B2-FC11-4D72-952C-A9AA1C424022&dsid=103705688, headers: Content-Type=text/plain, body: (omitted)
Tue, 10 Mar 2015 12:39:58 GMT: DEBUG: ----------------> Request out: /wm/preference-list-->1425991198034/1
wmsid: null
params: {"locale":"en-us","timeZone":"US/Central"}
Tue, 10 Mar 2015 12:39:58 GMT: DEBUG: SC.Object:sc1473:dispatch('load content')
Tue, 10 Mar 2015 12:39:58 GMT: DEBUG: "2.0 Waiting for Content" handled event 'load content' (no transition)
Tue, 10 Mar 2015 12:39:58 GMT: DEBUG: SC.Object:sc2647:dispatch('noContent')
Tue, 10 Mar 2015 12:39:58 GMT: DEBUG:   "6.2 pop up View" handled event 'noContent' with a transition to "6.2.2 No Content"
Tue, 10 Mar 2015 12:39:58 GMT: DEBUG:     -> entering "6.2.2 No Content"
Tue, 10 Mar 2015 12:39:58 GMT: WARN: REJECTING SERVER RESPONSE CoreMail.MailRequest.willReceive:
Status:0
Request:/wm/preference
Wmsid:null
Redirect Count:1
Timeout Redirect Count:1
ResponseText:
Tue, 10 Mar 2015 12:39:58 GMT: DEBUG: --> Request 2:   POST to https://p03-mailws.icloud.com:443/wm/preference?clientBuildNumber=15B.9bb3ce9&cl ientId=523F12B2-FC11-4D72-952C-A9AA1C424022&dsid=103705688, headers: Content-Type=text/plain, body: (omitted)
Tue, 10 Mar 2015 12:39:58 GMT: DEBUG: ----------------> Request out: /wm/preference-list-->1425991198034/1
wmsid: null
params: {"locale":"en-us","timeZone":"US/Central"}
Tue, 10 Mar 2015 12:39:58 GMT: ERROR: GIVING UP ON RETRIES, CoreMail.MailRequest.willReceive:
responseText: ,
this._redirectCount: 1
Tue, 10 Mar 2015 12:39:58 GMT: DEBUG: <-- Response 2: 0 (72ms), headers:   body: (empty)
Tue, 10 Mar 2015 12:39:58 GMT: DEBUG: <---------------- Request in: /wm/preference-list-->1425991198034/1,httpStatus: 0,round trip time: 71ms, wmsid: null
Tue, 10 Mar 2015 12:39:58 GMT: ERROR: retrieveResponseError:
ServerPreferencesDataSource.retrieveResponse
error:-1/0
guid:serverPrefsGuid
Tue, 10 Mar 2015 12:39:58 GMT: ERROR: Bootstrap error: Preferences.RefreshError
TYPE
server
APP STATECHART
SC.Statechart:sc1030
initialized: true
name: cloudos-statechart
current-states: [
    active.springboard.displayingSpringboard.springboard
state-transition:
    active: false
    suspended: false
handling-event: false
BUILD NUMBER
15B.169e9f7
TIME
Tue Mar 10 2015 07:40:01 GMT-0500 (CDT)        (1425991201489)
HOST
www.icloud.com
USER AGENT
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_10_2) AppleWebKit/600.3.18 (KHTML, like Gecko) Version/8.0.3 Safari/600.3.18
DSID
103705688
ENVIRONMENT
PROD
RECENT LOG MESSAGES
Tue, 10 Mar 2015 12:39:58 GMT: DEBUG: MAIL in main()
Tue, 10 Mar 2015 12:39:58 GMT: DEBUG: Creating local CK.User object
Tue, 10 Mar 2015 12:39:58 GMT: DEBUG: Creating local CK.AccountPreferences object
Tue, 10 Mar 2015 12:39:58 GMT: DEBUG: --> Request 1:   POST to https://p03-mailws.icloud.com:443/wm/preference?clientBuildNumber=15B.9bb3ce9&cl ientId=523F12B2-FC11-4D72-952C-A9AA1C424022&dsid=103705688, headers: Content-Type=text/plain, body: (omitted)
Tue, 10 Mar 2015 12:39:58 GMT: DEBUG: ----------------> Request out: /wm/preference-list-->1425991198034/1
wmsid: null
params: {"locale":"en-us","timeZone":"US/Central"}
Tue, 10 Mar 2015 12:39:58 GMT: DEBUG: SC.Object:sc1473:dispatch('load content')
Tue, 10 Mar 2015 12:39:58 GMT: DEBUG: "2.0 Waiting for Content" handled event 'load content' (no transition)
Tue, 10 Mar 2015 12:39:58 GMT: DEBUG: SC.Object:sc2647:dispatch('noContent')
Tue, 10 Mar 2015 12:39:58 GMT: DEBUG:   "6.2 pop up View" handled event 'noContent' with a transition to "6.2.2 No Content"
Tue, 10 Mar 2015 12:39:58 GMT: DEBUG:     -> entering "6.2.2 No Content"
Tue, 10 Mar 2015 12:39:58 GMT: WARN: REJECTING SERVER RESPONSE CoreMail.MailRequest.willReceive:
Status:0
Request:/wm/preference
Wmsid:null
Redirect Count:1
Timeout Redirect Count:1
ResponseText:
Tue, 10 Mar 2015 12:39:58 GMT: DEBUG: --> Request 2:   POST to https://p03-mailws.icloud.com:443/wm/preference?clientBuildNumber=15B.9bb3ce9&cl ientId=523F12B2-FC11-4D72-952C-A9AA1C424022&dsid=103705688, headers: Content-Type=text/plain, body: (omitted)
Tue, 10 Mar 2015 12:39:58 GMT: DEBUG: ----------------> Request out: /wm/preference-list-->1425991198034/1
wmsid: null
params: {"locale":"en-us","timeZone":"US/Central"}
Tue, 10 Mar 2015 12:39:58 GMT: ERROR: GIVING UP ON RETRIES, CoreMail.MailRequest.willReceive:
responseText: ,
this._redirectCount: 1
Tue, 10 Mar 2015 12:39:58 GMT: DEBUG: <-- Response 2: 0 (72ms), headers:   body: (empty)
Tue, 10 Mar 2015 12:39:58 GMT: DEBUG: <---------------- Request in: /wm/preference-list-->1425991198034/1,httpStatus: 0,round trip time: 71ms, wmsid: null
Tue, 10 Mar 2015 12:39:58 GMT: ERROR: retrieveResponseError:
ServerPreferencesDataSource.retrieveResponse
error:-1/0
guid:serverPrefsGuid
Tue, 10 Mar 2015 12:39:58 GMT: ERROR: Bootstrap error: Preferences.RefreshError

After activatin iCloud, my dotMac account wouldn't retrieve mail anymore. It kept saying that my username or password were not good. No matter how many times I tried, I couldn't restore the service.
Here's how I got it working again.
Apparently my 6 letter password is no longer acceptable. You need to update it to an 8 letter password that includes numbers and capital letters.
So I went to https://iforgot.apple.com and asked to reset my password.
Because I could still get my emails logging into iCloud with Safari, I responded to Apple's email, and created a stronger password.
Than I updated the passwords on my computer's Mail program, iPhone, and iPad (and of course everything else, iTunes, etc.).
That was it!
Everything works as normal again, I even was finally able to synchronize calendars over different computers again.
Try it out, it could be your issue as well.

No Longer Possible to Access iCloud Mail on Third Party Mac

Something has changed recently. It is no longer possible to access iCloud mail on a third party mac via web browser
This afternoon, I tried to do so on my daughter's iMac - and the system wanted me to set up iCloud rather than letting me access Mail (or any other iCloud services for that matter) instead. Tried different browsers, change of login account on the computer. All to no avail. Have to set up iCloud on the computer. Which means either logging my daughter out, or creating a whole new identity for the purpose. This entirely defeats the notion of the simple webmail interface - and indeed makes Pages, Calendar, etc inaccessible unless on your own computer, or one that you have used to set up an iCloud account. Not something that you want to do in an internet cafe or an airport lounge.
Two sets of Chat Support sessions later, with the problem being hinted to be probably due to "my daughter's computer (!!???)", no satisfaction
I am now in the airport, trying to still access my iCloud mail through a web browser. Same nonsense about setting up iCloud before I can access my iCloud mail via the web through a browser.
Apple, this was one of the advantages of iCloud that I, as a regular traveller, have found useful in the past. Today I have wasted well over an hour on something that is clearly an error in the logic of how people will be using iCloud - possibly a "feature" of Mavericks?
Please bring back simple and straightforward access to iCloud mail via web browser, so that I can once again access my mail from any third party computer.
Thanks
Nic

Excellent, well done. I have to say that talktalk were useless, they repeatedly sent me instructions for setting up an emil account and did not seem able to understand that it was the login that would not work. Thank you.

My Iphone was hacked and I now cannot access icloud, I cant reset my phone as I need the icloud password but this has been changed by the hacker along with my security questions

My email was hacked and I now cannot access icloud using my Iphone 5. The hacker changed my password as well as my security questions, how can I reset my phone without the icloud password

Click here and contact Apple.
(119196)

I updated iphone 4s to 7.02 and now cannot access icloud server.

I updated iphone 4s to 7.02 and now cannot access icloud server.

One of these:
Restart:
1. Press and hold the Sleep/Wake button until the red "slide to power off" slider appears, and then slide the slider.
2. Press and hold the Sleep/Wake button until the Apple logo appears.
Reset: Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Note: You will not lose any data
Restore from backup
Restore as new
http://support.apple.com/kb/HT1414

I cannot access my mail from my ipad. I keep getting an error message "MFMessageErrorDomain error 1032". Does anyone know how to fix this?

I cannot access my mail from my ipad. I keep getting an error message "MFMessageErrorDomain error 1032"

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom
Tap Settings > Mail, Contacts, Calendar and delete your email account.
Then tap Settings > Safari > and Tap Clear History and Clear Cookies and Data.
Now tap Settings > Mail, Contacts, Calendar and re-enter your email account credentials.
Message was edited by: Texas Mac Man

HT4436 cannot access icloud on my microsoft windows 7 computer FAQ's don't help

I cannot access icloud on my microsoft windows 7 computer FAQ's don't help Keefs coming up with an access error

Firewall problem.

Cannot access iCloud on my iPad

i cannot access icloud on my ipad 3

I do not understand why that is the case. The iPad has been touted as a stand alone device. However, for these instances it is still tethered to a computer. If I only had an iPad/iPhone and I want to share a calendar with my wife to her iPad/iPhone, I would still have to have a PC to access iCloud.com in order to share the calendar between multiple users. There is no way to set up the share on the mobile devices. That does not make sense to me.

When t-bird is on on my ipad, i cannot access my mail on desktop without turning it off on my ipad.

when t-bird is on on my ipad, i cannot access my mail on desktop without turning access off on my ipad.

hello, i don't think i understand your question correctly - thunderbird is a mail client that isn't available on iOS devices at all...

Cannot access icloud, cannot verify account

With my current apple activie and able to log in to itunes and other apple website, I cannot access icloud with error message "check your email xxx for instructions on how to verify your account. But checking email, no email was sent.

Hey Edgew7,
Thanks for the question. The following resource may provide a solution:
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/ts5223
3. Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't work, try these steps:
1. Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
2. Tap Settings > iCloud and try to sign out.
3. Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
4. Tap Settings > iCloud and sign in with the new Apple ID.
Thanks,
Matt M.

Cannot access iCloud mail

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