Cannot access icloud using my apple ID

Initial problem was when starting icloud for first time it continued indicating "upgrading" this went on for hours. I exited and tried to log in icloud again but this time I got the message "unsupported apple id" although this is my id and email address. I don't know how to overcome this.
I get the same response for either the iphone 5s and the ipad2

Solution: if you get the "Unsupported AppleID" dialogue following an OS update in OS X on a desktop / laptop.
     1) click "Cancel" button in the dialogue box,
then quickly
     2) switch to the main Preference window ( button in menu bar that looks like several rows of tiny icons)
     3) select the Security & Privacy Preference Pane, go to the Firewall tab and switch the firewall to OFF. (if necessary unlock padlock using your desktop keychain password)
     4) re-open the iCloud Preference Pane where everything should be normal again. Login to iCloud if required.
     5) switch back to Security & Privacy Preference Pane and switch Firewall back ON.
The above
Worked following "unsupported AppleID" dialogue blocked new agreement in the iCloud Preference Pane following upgrade to Yosemite 10.10.3. (March 2015)
I'm not sure which aspect of the Firewall triggered the AppleID issue, it may have been "Block all incoming", or "stealth mode", or…? It would seem that following significant changes or upgrades to the OS ones computer needs to re-establish an authenticated handshake with iCloud, by a different than everyday method is normally used to sync documents and data, and that a firewall blocks this initial handshake.
This may explain why some folks who have an effective router based firewall also have problems setting up iPads and iPhones.
Goodluck.
One could have reasonably have expected that Apple (the slackers) would have long since fixed this problem, or at least notified a workaround in the posted iCloud trouble shooting knowledgebase. This OS centred problem differs, from the earlier ICloud Authentication problem that was server based and affected users with very old AppleIDs that were flagged "Apple Retail Product Professional" which was caused by iCloud's database not recognising the Flag.

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Cannot access iCloud using my Apple ID password.

I cannot access my iCloud account. Yesterday I started getting a message that I need to review and accept the new iCloud user agreement. My password was rejected repeatedly, so this morning when I got that message, I followed the prompts and reset my password. The new password word works for the iTunes store and it got me logged in here, but it won't work with the iCloud.
*** am I supposed to do now?
Thanks for any help,
John

Solution: if you get the "Unsupported AppleID" dialogue following an OS update in OS X on a desktop / laptop.
     1) click "Cancel" button in the dialogue box,
then quickly
     2) switch to the main Preference window ( button in menu bar that looks like several rows of tiny icons)
     3) select the Security & Privacy Preference Pane, go to the Firewall tab and switch the firewall to OFF. (if necessary unlock padlock using your desktop keychain password)
     4) re-open the iCloud Preference Pane where everything should be normal again. Login to iCloud if required.
     5) switch back to Security & Privacy Preference Pane and switch Firewall back ON.
The above
Worked following "unsupported AppleID" dialogue blocked new agreement in the iCloud Preference Pane following upgrade to Yosemite 10.10.3. (March 2015)
I'm not sure which aspect of the Firewall triggered the AppleID issue, it may have been "Block all incoming", or "stealth mode", or…? It would seem that following significant changes or upgrades to the OS ones computer needs to re-establish an authenticated handshake with iCloud, by a different than everyday method is normally used to sync documents and data, and that a firewall blocks this initial handshake.
This may explain why some folks who have an effective router based firewall also have problems setting up iPads and iPhones.
Goodluck.
One could have reasonably have expected that Apple (the slackers) would have long since fixed this problem, or at least notified a workaround in the posted iCloud trouble shooting knowledgebase. This OS centred problem differs, from the earlier ICloud Authentication problem that was server based and affected users with very old AppleIDs that were flagged "Apple Retail Product Professional" which was caused by iCloud's database not recognising the Flag.

I cannot access icloud using my apple id, although it works for itunes account

Initial problem was when starting icloud for first time it continued indicating "upgrading" this went on for hours. I exited and tried to log in icloud again but this time I got the message "unsupported apple id" although this is my id and email adrress. I don't know how to overcome this.

Greetings gshirref,
Welcome to the Apple Support Communities!
I understand that you are receiving an error that you are using an unsupported Apple ID while trying to sign into iCloud. For information on this alert, please review the attached article.
iCloud: Account troubleshooting - Apple Support
I get an “Unsupported Apple ID” error when I try to sign in to iCloud from my iPhone, iPad or iPod touch.
Depending on how you created your Apple ID, you may not be able to create an iCloud account with your current Apple ID. If your Apple ID works with the iTunes Store, App Store, Game Center, FaceTime, or other Apple services, your Apple ID should work for iCloud. Also, if you created your Apple ID while you applied for a job at jobs.apple.com, your Apple ID should work for iCloud. If you can't use your Apple ID with any Apple services, it might not be compatible with iCloud. Contact iCloud Support for assistance.
Cheers,
Joe

My Iphone was hacked and I now cannot access icloud, I cant reset my phone as I need the icloud password but this has been changed by the hacker along with my security questions

My email was hacked and I now cannot access icloud using my Iphone 5. The hacker changed my password as well as my security questions, how can I reset my phone without the icloud password

Click here and contact Apple.
(119196)

HT204053 I cannot log into iCloud using my Apple username and password. I keep getting an error message that states "CANNOT SIGN UP - The Apple ID is valid but is not an iCloud account." How do I fix this?

I cannot log into iCloud using my Apple username and password. I keep getting an error message that states "CANNOT SIGN UP - The Apple ID is valid but is not an iCloud account." How do I fix this?

You are getting this message because you are attempting to create an iCloud account on a PC. You can only create iCloud account on an iOS device (iPhone, iPad or iPod Touch) running iOS 5 or higher, or on a Mac running OS X Lion (10.7.2) or higher. After creating your account on one of these devices you will then be able to sign into the account on your PC.

Cannot access icloud, cannot verify account

With my current apple activie and able to log in to itunes and other apple website, I cannot access icloud with error message "check your email xxx for instructions on how to verify your account. But checking email, no email was sent.

Hey Edgew7,
Thanks for the question. The following resource may provide a solution:
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/ts5223
3. Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't work, try these steps:
1. Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
2. Tap Settings > iCloud and try to sign out.
3. Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
4. Tap Settings > iCloud and sign in with the new Apple ID.
Thanks,
Matt M.

Cannot access iCloud because I don't have the primary email and password I originally set it up with. Is there any way to remove this primary username and password without either the email address and the password?

How do I delete an old iCloud username and password. I have neither of them anymore and cannot access icloud to change settings. Set up a second username and password but icloud still won't rcognize the my birthdate and security questions answers I've answed. hope somebody else has had this problem. Thanks

If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact Apple ID Support, upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do.

Not recieving email verification, cannot access Icloud'

not recieving email verification, cannot access Icloud'

Make sure you are checking the email address you used to set up your iCloud account. Check the spam/junk folder as well as the inbox. If it isn't there, go to https://appleid.apple.com, click Manage your Apple ID, sign in, click on Name, ID and Email addresses on the left, then to the right click Resend under your Primary Email Address to resend the verification email.

I updated iphone 4s to 7.02 and now cannot access icloud server.

I updated iphone 4s to 7.02 and now cannot access icloud server.

One of these:
Restart:
1. Press and hold the Sleep/Wake button until the red "slide to power off" slider appears, and then slide the slider.
2. Press and hold the Sleep/Wake button until the Apple logo appears.
Reset: Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Note: You will not lose any data
Restore from backup
Restore as new
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so do I, I can't access or use my apple ID to my iphone 5

HT204053 Apple offered to install iCloud, and I allowed it. Yet when I try to sign in to iCloud using my Apple ID email and pswrd--an ID that I've been using for YEARS--I'm given the message, "This Apple ID is valid but is not an iCloud account." What is

To repeat my question, Apple offered to install iCloud, and I allowed it. Yet when I try to sign in to iCloud using my Apple ID email and pswrd--an ID that I've been using for YEARS--I'm given the message, "This Apple ID is valid but is not an iCloud account." What is going on?
Everywhere I search on Apple's Support site says to sign in to iCloud using your "Apple ID," which I did. I've had my iTunes account for years (even migrated from the old AOL account system). It's the standard email+password that everyone is supposed to use.
My main question is how can I have a valid Apple ID and not an iCloud account--if the two are supposed to be linked?
Thank you for any help you can give me!
tlj

I've tried both. First, I tried on my pc, where iTunes had installed iCloud when it last updated. I have iTunes installed on this computer (and on my iPad and iPhone), but that wasn't the issue.
So I went online, thinking I needed a separate iCloud Apple ID, but it prompted me for my current Apple ID and gave me the message about my ID being "valid" but not an iCloud account," which, lol, was what it had asked me to do in order to create one. I checked, and at least one other user is having the same issue. I'll attempt to copy/paste the Support request url: https://discussions.apple.com/thread/4430653?tstart=0
Thank you for any help you can give.
Trish

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I had to once again create an identifier. And there is no information about my credit card, and as there is no history of purchases.

Cannot access icloud using my apple ID

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