Cannot Access Info Tab

In addition to not being able to update to 9.1 (which is zero fun), I cannot click on the Info Tab when my iPod Touch is connected. I can access Summary, Applications, Music, etc., but when I click on the Info Tab...nothing happens. Thanks, Apple. Any suggestions? Unfortunately, I seem to have Apple Care on speed-dial lately, and I'll probably have to phone them in the morning.

Yes - I forgot to update the topic. Once I was finally able to upgrade to 9.1, the issue resolved itself. Thanks!

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Cannot access 'Info' when device connected to computer.

Don't know if this is a Q for the iTunes section or the iPhone section, but will give it a go...
Whenever I connect my iPhone to iTunes and it has finished syncing, in the devices section, I cannot access the 'Info' tab. Each time I do it crashes and won't respond. The error message just says that the AppleMobileDeviceHelper has encountered a problem and needs to close. I end up have to shut it down manually and restart my computer, otherwise iTunes doesn't run properly if I just re-open it.
Any ideas anyone?

Follow the directions here to remove & then re-install itunes:
http://support.apple.com/kb/HT1925

Trying to access Info tab causes crash

Whenever I click on the Info tab in iTunes 6.0.4, the app crashes. This is not the case with any of the other informational tabs (Lyrics, Artwork, etc.). This only started with 6.0.4. I've repaired permissions, checked for corrupt fonts and used Prefs Overload to check for damage to the preference files. I'm not sure of how to reinstall 6.0.4 since it's already there.
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TIA.
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Do you get this crash when trying to access the info tab on EVERY song or just a few? There could be corrupt data within the ID3 tag of the MP3 that could cause the crash. iTunes could also have bad data in it's library XML file (if you by chance happened to edit it yourself).
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Cannot access DNS tab

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Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of this exercise is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login. Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. The instructions provided by Apple are as follows:
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem(s)?
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HT5622 My ipad hangs up after showing a message that says it "Cannot Access Find My Friends" and that I need to open the app and review my signin info to continue sharing. I can't go there because it is hung up. I also can't power off.

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Perform a Reset...
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Error Message--ITunes runs in 64-bit mode. Uncheck the Open in 32-bit mode in Get info for ITunes. However it is UNCHECKED. I cannot access itunes at all.What now?

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Welcome to Apple Discussions!
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Use Your iPod To Move Songs To A New Computer
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Cannot Access Info Tab

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