Cannot access IPS 4260

Hi guys:
Recently I have a problem with an IPS 4260, I was trying to access through IDM and it won't let me, it always bring this message:
errSystemError-ct-sensorApp.426 not respongin. please check system processes - The connect to specified Io:: ClientPipe failed
In fact I also cannot access through CLI, do you have any suggest.
Regards

Bob:
I already solve the issue, I got access through CLI and I look at the SH VER that one of the engines was stopped so I create a service account which on I could access into the device and restarted the Engines. That solved the problem.
Thank you for your help.
Regards

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