Cannot access iTunes. gives a folder locked message

How do I correct a problem accessing iTunes.  It is telling me the folder is locked or I do not have write permission.  I am the administrator.

Hi sstewart630,
It sounds like there is a permissions issue with your iTunes folder. To fix that, take a look at the article below to make sure the permissions are correct so you can open iTunes and play content without issue. I do not know what version of OS X you are using but the steps will be the same for the past few version of OS X will be the same. 
OS X Yosemite: If you don’t have the permissions to open a file or folder
http://support.apple.com/kb/PH19061
Take it easy,
-Norm G. 

Similar Messages

  • Cannot access itunes store? network connection?

    Out of nowhere I cannot access itunes store due to error message "itunes could not connect to itunes store. The network connection timed out."
    New ipod touch has been recently added for a total of 2 devices. Itunes store has worked perfectly last three days. Help!
    Message was edited by: eornom4

    HI EVERYONE!!!
    I have a new Nano, and for the past few days I have no been able to connect to the iTunes sztore. The message on the screen says I have to check my network connections and try again. Last successful sign in was 18th Dec.
    Any help or tips much appreciated
    Thanks

  • I cannot access iTunes on my desktop.  Works fine on my laptop.  Message says "The iTunes Library .itl is locked, on a locked disk, or you do not have write permission."  The disk is not locked.

    I cannot access iTunes from my deskyop.  Worked great until a couple of days ago, then I now get the message that "The iTunes Library .itl is locked, on a locked disk, or you do not have write permission for this file."  I have not turned on any parental controls on the desktop.  I have reloaded iTunes several times.  No luck.  I've run virus scans several times.  No luck.  I've restarted & tuned off the computer several times.  No luck.  I've uninstalled iTunes then reinstalled several times.  No luck.  Any thoughts?

    To solve this issue all I did was check to ensure that the file permissions were set as described by the earlier posts, followed by simply deleting the iTunes Library Genius.itdb file.  Once the file was deleted I was able to open iTunes without difficulty.  Note that I am running Windows 8.  Hope this helps!

  • Error Message--ITunes runs in 64-bit mode. Uncheck the Open in 32-bit mode in Get info for ITunes. However it is UNCHECKED. I cannot access itunes at all.What now?

    Error Message--ITunes runs in 64-bit mode. Uncheck the Open in 32-bit mode in Get info for ITunes. However it is UNCHECKED. I cannot access itunes at all. What now?

    Fallout75, good catch on the eXo plugin.  To remove it, in the Finder click "Go" on the menu bar and pull down to "Go to Folder" and then type ~/Library/iTunes/iTunes Plug-ins
    When that Finder window opens, you should see an "eXo" subdirectory.  Just delete that "eXo" folder and iTunes should start without the error.

  • I am trying to access iTune store but keep on getting message "cannot access iTune store" i have reset my password several times and it didn't help. My apple ID has been confirmed as correct. what can I do next?

    Hi all
    i am trying to access iTune store but keep on getting message "cannot access iTune store" i have reset my password several times and it didn’t help. My apple ID has been confirmed as correct. what can I do next?

    I am having the same issue!  I see several people are having this problem, and I see there is no solution from Apple!  Why is it I only see problems on this site and never any solutions?

  • I cannot access itunes on my pc. It says itunes is locked, locked on a disk, don't have right permissions

    I cannot access itunes on my pc. It says itunes is locked, locked on a disks, don't have right permissions.

    Since this question is related to an issue with iTunes, I would post this in the iTunes forums.
    https://discussions.apple.com/community/itunes
    B-rock

  • I cannot access itunes on my pc it says itunes is locked, locked on a disks, don't have right permissions

    I cannot access itunes on my pc. It says itunes is locked, locked on a disk, don't have right permissions

    Since this question is related to an issue with iTunes, I would post this in the iTunes forums.
    https://discussions.apple.com/community/itunes
    B-rock

  • Cannot access iTunes Store from iPhone 4. Message says 'Your iTunes password was incorrect. Please try again'. I have tried resetting the password on my macbook

    Cannot access iTunes Store from iPhone 4. Message says 'Your iTunes password was incorrect. Please try again'. I have tried resetting the password on my macbook. What should I do?

    I'm having the same problem as well.  I use keychain access often to remind me of my passwords and was happy (initially) to see one for "iphone backup".  When I entered it I got the same error message: 
    "The password you entered to unlock your iPhone backup file was incorrect. Please try again."
    Really frustrating.
    I searched many ways online, finally I tried "iPhone Backup Unlocker" to help me unlock encrypted backup password efficiently!

  • Cannot access itune store through ipad air. The message says "cannot open itune store".

    Cannot access itune store through ipad air. The message says "cannot open itune store".

    Cannot connect to iTune Store
    (a) Sign out and sign in again (Settings>iTunes and App Store>Apple ID)
    (b) Check Time Zone and set to automatic (Setting>General>Date and Time)

  • Cannot open iTunes. I get the message" the file--iTunes library.itl cannot be read because it was created by a newer version of iTunes. How do I proceed?

    cannot open iTunes. I get the message" the file--iTunes library.itl cannot be read because it was created by a newer version of iTunes. How do I proceed?

    Had same problem and solved it without having to reinstore any music or movies:
    1. Delete old Library file
    2. Go to the 'Previous iTunes Libraries' folder and copy one of the earlier files - note, they have a date extension, e.g. 'iTunes Library 2011-11-01'.
    3. Paste this file in your iTuners folder and rename file by removing the date extension -  'iTunes Library'
    You should have all your music and paylists in tact, unless it was a really old previous file.

  • Itunes gives me this error message This copy of itunes is corrupted or is not installed correctly.  Please reinstall itunes (-42037) However, it will not install-- when i try to download from the net it says same message.  How do i reinstall Itunes?

    Itunes gives me an error message when I try to open.   "This copy of itunes is corrupted or is not installed correctly.  Please reinstall itunes (-42037) "
    Howeever it says the same thing when i try to download from the app store.  How do I get this reinstalled??

    First uninstall your copy of Itunes--http://www.tekrevue.com/tip/uninstall-itunes/  (make sure you empty crash)  Then you go to the applications website and reinstall it.  Dont worry about losing any of your music because thats in a separate folder.   Thats it---it works.

  • Had to reinstall os ,and cannot access itunes although backed on time machine help

    had to reinstall OS last july after exel update installed virus  and cannot access itunes although backed on time machine help

    You should still be able to recover your media through iTune's "open" feature:
    Connect your time machine drive and navigate to it in Finder.
    Open the backup.backupd (or similar) folder.
    Pick a recent date (folder)
    Pick through to your home folder
    drag the music folder onto itunes in the dock
    Hope this helps, It might not be very clear.

  • I cannot access itunes store from PC but can from iPad?

    Does anyone have any ideas? 
    Since upgrading PC to v 11.1.2.31, (and perhaps phone/iPad to ios 7.0.3??), although I can access iTunes I cannot access iTunes Store via my PC to sign in.  I keep getting the message to the effect  "iTunes Store is busy. Please try later".  I can sign in ok on my IPad and iPhone without difficulty.
    I have followed all the Apple Support advice, I think.  So far I have reinstalled the software, have checked the Firewall is not blocking iTunes, have rebooted the router several times (in all other respects the Internet is behaving normally), I have cleared the Local and Roaming cache etc.
    Thanks,

    Brian recently posted instructions for a fix from Bsecure, Mom. See the following topic:
    bsecure has issued a fix for itunes 10.5 conflict

  • I can't no longer access Itunes.  Keep getting error message 127.  I tried uninstalling Itunes, but can't.  So frustrated.  Please help.

    I can't no longer access Itunes.  Keep getting error message 127.  I tried uninstalling Itunes, but can't.  So frustrated.  Please help.

    First, if you've moved the iPhoto library to an external drive, make sure that drive is mounted by opening it in the Finder.
    The issue can be caused by sharing the photo library on a network (against Apple's advice) or by opening it in more than one local user account at the same time. You may be able to clear the error by logging out or restarting the computer. If not, do as follows.
    Quit iPhoto if it's running, locally or on any file-sharing client. Select the iPhoto Library in the Finder. Usually it's in the Pictures folder, but you may have moved it somewhere else. Right-click or control-click the library icon and select
              Show Package Contents
    from the popup menu. In the folder that opens, navigate to
    Database/apdb/lockfile.pid
    and move that file, if it exists, to the Trash. Close the Finder window.
    Credit for this observation to ASC member Elijahg.

  • Cannot access itunes. says installed by a later version,, says network installed..look for itunes.msi..??? HELP

    I cannot access itunes..errror message, library installed by a later version of itunes..network???..cannot delere or reinstall either..please help..thanks...also says look for itunes.msi??

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

Maybe you are looking for