Cannot access iTunes or game center on ipod touch

I bought kids iPod touches for Christmas but I can't get them to access iTunes or game center.  Wifi is connected, albeit as a guest.  When I try to connect I get message "Cannot connect to iTunes Store" and the game center message is "Could not connect to Game Center server."  Is there a setting that I'm missing?

Hello, tombngs. 
Thank you for visiting Apple Support Communities. 
Here are the steps that I would recommend going through for error 3221. 
iTunes for Windows: -3221 error displays when accessing iTunes Store
http://support.apple.com/kb/TS1485
Cheers,
Jason H. 

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