Cannot access iTunes Store to download purchases

Why am I receiving the message the message "cannot access iTunes Store"? This has been a problem just in the last week. I am using cellular data

I get this same error whenever I try to download anything from both my computer and my iPod touch. Both my brother's and my roommate's accounts work fine on these same items, however. I'm hoping it's something that's being fixed.

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Cannot access itunes store or downloaded songs

I have been purchasing songs from itunes for the last year with absolutely no problems.
Yesterday I went to access the itunes store and received an error message that "itunes could not connect to the itunes store - make sure your network connection is active and try again".
1. My connection is active
2. I tried to "flush" the dns and was successful
3. I upgraded to the latest version of itunes
Now, itunes will not allow me to play any of my purchased songs. A new window pops up saying that i need to authorize these songs to be played on this computer. When I type my password and hit "authorize", I get the same message as above "itunes cannot access....."
Does anyone have an answer to this? What have I done wrong?
Thanks,
Chris

Have you recently made any changes to your security software? Bear in mind that updates may have been downloaded without your knowledge... check your antivirus/firewall software to ensure it is not blocking iTunes traffic. Sometimes it is helpful to disable that software, and then try iTunes again. This gives you an idea of whether that's the issue... if it is, you can play with individual settings within that software to ensure it is allowing iTunes Store traffic.
CG

Cannot Access iTunes Store on Apple TV2 after purchase

Hello,
I cannot access iTunes Store on apple TV2. I purchased a movie, but when i got to watch it after it shows up as "Rented" it just sits at the screen "Accessing iTunes Store". Never times, out or produces error message. Internet is working fine, my account is fine.
If i launch an iTunes Store Trailer, it plays fine. Just my rented material does not play. Also, my Netflix account does the same thing from Apple TV2. While accessing Netflix on my laptop there is no problem. ***!

Having exactly the same problem. I have completed a reset, rebooted all my equipment and completed a software update, but after I have purchased 2 movies, and have them appear as "rented", I cannot get them to load without waiting a hour. Then, if I leave the movie, I have the same problem all over again. I also cannot access the iTunes store.

Cannot access itunes store on ipod nor wifi and can't restore

so i cannot access itunes store on my ipod. plus neither wifi yet my ipod shows wifi signals??????? so what should i do. and i cannot restore my ipod for some reason pleaaaaaaaaaasssssssssssseeeeeeeeeeeeeee HELP ME??

Thank you...problem solved! Yes I was using the same name. The issue was really for me with downloading the updates for iPhone apps. I deauthorized all, and now am able to download the updates. And play purchased music. So I know I'm good with this machine, and with the others ones when they come up I'll authorize them. Thanks again.

I cannot access iTunes store from iTunes. Help?

I have Windows Vista.
All software updates are current.
I cannot access iTunes store
The PING side bar does not even appear.
I have uninstalled/reinstalled iTunes 3 times.
I cannot update to iOS5 on iPad
I cannot update to iOS5 on iPhone
Please help...

You just make a purchase and it will deduct it.

TS3274 Cannot access itunes store from my desktop

Cannot access itunes store from my desktop, just received my ipad and created an id.

How to download iTunes to your computer: http://www.apple.com/itunes/download/

HT1527 I have windows 8.1 and cannot access itunes store even creating a new apple id. With other users on the same computer I can access itunes store. How can I solve this?

I have windows 8.1 and cannot access itunes store even creating a new apple id. With other users on the same computer I can access itunes store. How can I solve this?

i had the same problem before using a fresh install of Windows 8.1. I have resolved this issue by running the program compatibility wizard. This I did by right-clicking on the iTunes icon in the desktop, selecting Troubleshoot compatibility, waited for it to detect compatibility issues and when presented with the following options: 1.) Try recommended settings; 2.) Troubleshoot program, I chose the latter. When asked what problems I noticed, I checked the following: "The program worked in earlier versions of Windows but won't install or run" and "The program requires additional permission"
After that, it tired to resolve the issue, and provided the necessary settings to run iTunes. Now it's running flawlessly. I have Avast anti-virus installed though.
HTH!

I am trying to access iTune store but keep on getting message "cannot access iTune store" i have reset my password several times and it didn't help. My apple ID has been confirmed as correct. what can I do next?

Hi all
i am trying to access iTune store but keep on getting message "cannot access iTune store" i have reset my password several times and it didn’t help. My apple ID has been confirmed as correct. what can I do next?

I am having the same issue! I see several people are having this problem, and I see there is no solution from Apple! Why is it I only see problems on this site and never any solutions?

I cannot access itunes store from PC but can from iPad?

Does anyone have any ideas?
Since upgrading PC to v 11.1.2.31, (and perhaps phone/iPad to ios 7.0.3??), although I can access iTunes I cannot access iTunes Store via my PC to sign in. I keep getting the message to the effect "iTunes Store is busy. Please try later". I can sign in ok on my IPad and iPhone without difficulty.
I have followed all the Apple Support advice, I think. So far I have reinstalled the software, have checked the Firewall is not blocking iTunes, have rebooted the router several times (in all other respects the Internet is behaving normally), I have cleared the Local and Roaming cache etc.
Thanks,

Brian recently posted instructions for a fix from Bsecure, Mom. See the following topic:
bsecure has issued a fix for itunes 10.5 conflict

Cannot access itunes store? network connection?

Out of nowhere I cannot access itunes store due to error message "itunes could not connect to itunes store. The network connection timed out."
New ipod touch has been recently added for a total of 2 devices. Itunes store has worked perfectly last three days. Help!
Message was edited by: eornom4

HI EVERYONE!!!
I have a new Nano, and for the past few days I have no been able to connect to the iTunes sztore. The message on the screen says I have to check my network connections and try again. Last successful sign in was 18th Dec.
Any help or tips much appreciated
Thanks

Cannot access iTunes Store from iPhone 4. Message says 'Your iTunes password was incorrect. Please try again'. I have tried resetting the password on my macbook

Cannot access iTunes Store from iPhone 4. Message says 'Your iTunes password was incorrect. Please try again'. I have tried resetting the password on my macbook. What should I do?

I'm having the same problem as well. I use keychain access often to remind me of my passwords and was happy (initially) to see one for "iphone backup". When I entered it I got the same error message:
"The password you entered to unlock your iPhone backup file was incorrect. Please try again."
Really frustrating.
I searched many ways online, finally I tried "iPhone Backup Unlocker" to help me unlock encrypted backup password efficiently!

I cannot access itunes store- it comes up with a blank screen that merely has itunes store on the page

i cannot access itunes store- it comes up with a blank screen that merely says itunes store

With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

IOS6: Iphone 4, cannot access iTunes store from Passbook or App Store.

Iphone 4 on Verizon, just updated to iOS6. Attempting to use Passbook and Apps store. gets an error message, Cannot access iTunes Store."
Have tried the set the date one year in the future trick, reset network trick, checking privacy and location trick. nothing.
I can get to the iTunes store through iTunes app. Totally at a loss on where to go next.

Iphone 4 on Verizon, just updated to iOS6. Attempting to use Passbook and Apps store. gets an error message, Cannot access iTunes Store."
Have tried the set the date one year in the future trick, reset network trick, checking privacy and location trick. nothing.
I can get to the iTunes store through iTunes app. Totally at a loss on where to go next.

HT203163 I cannot access iTunes store from my laptop. I could for years but suddenly - no. Have removed all recently installed software. Have uninstalled and re-installed both my anti-virus software and iTunes. Have allowed pop-ups. Have flushed the DNS.

I cannot access iTunes store from my laptop. I could for years but suddenly - no.
Have removed all recently installed software. Have uninstalled and re-installed both my anti-virus software and iTunes.
Have allowed pop-ups.
Have flushed the DNS. Nothing.
Still can't access the store. Please help!

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

I cannot access itunes store from itunes. Is the site server still down?

I cannot access itunes store on itunes. Is the server still down?

Hey fanilow12,
The article linked below details a number of troubleshooting steps that can help restore your ability to connect to the iTunes Store.
Can't connect to the iTunes Store
https://support.apple.com/en-us/HT201400
Regards,
Allen

Cannot access iTunes Store to download purchases

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