Cannot access keychain. Passwords are all correct, "security code" sent to old cellphone number. Impossible to contact apple support.
I've been trying to access my iCloud's keychain for weeks now. Updating Yosemite somehow made my 13'' Macbook pro "log off" from the keychain and when I try to reconnect to the keychain, I am asked my iCloud password and then my security code, which I both enter successfully.
Then I am unexplainably asked to enter a "security code" sent to an old cellphone number of mine that is now deactivated. I click on "I don't have access to this number" and I am redirected to Apple's confusing silly-willy contact support website and find out that, since I am in China, there is NO POSSIBLE WAY for me to contact support.
Bottom line is, even though I have FULL CREDENTIALS to access the entirety of my iCloud's features(my passwords are all correct!!), I am stuck trying to access my keychain because of an unreasonable unsolicited and unwanted "security" measure, combined with a NON-EXISTING costumer support for China.
Apple is such a huge waste of time, I own an iPhone, a Macbook pro and a magic mouse, but one thing I'm sure of is, I will never ever buy anything else from this company again, because it just PRETENDS to sell the "perfect costumer experience".
Hi 2 stroke,
I apologize, I'm a bit unclear on the exact nature of the issue you are describing. If you are having issues setting up or using iCloud Keychain, you may find the information and troubleshooting steps outlined in the following article helpful:
Get help using iCloud Keychain - Apple Support
Regards,
- Brenden
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