Cannot access my account No verification or password reset emails are being sent

I tried to login to my best buy account and when I got to a verification entry screen I never received an e-mail with the verification code to access my account. I tried to reset my password, but I did not recieve an email for that either. I tried checking my spam folder and trash folder as well as all incoming emails, but no email was sent. Please help.

Hi there Derros, 
I imagine you were greatly disappointed to not find the verification email in any of your folders, as this would hinder you from accessing your account.
With that said, generally we advise customers to check their email inbox, including spam, advertising, and trash folders due to filter settings that may be in place. As it seems you've already taken these steps, I would be happy to offer you a manual password reset from my end, which has been shown to resolve this issue for some customers.  
If you should like me to move forward with this reset, please let me know! 
Regards, 
Tasha|Social Media Specialist | Best Buy® Corporate
 Private Message

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    Hi there Derros, 
    I imagine you were greatly disappointed to not find the verification email in any of your folders, as this would hinder you from accessing your account.
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