Cannot access my music library or movie rentals on Apple TV

I am trying to set up my new Apple TV and home sharing is on, I can use photo stream to see my photos but cannot access my iTunes library, no music, no movie rentals. Please help I only have 1 day before my movie rental expires

Unless you rented the movies on ATV I do not think you can watch them on ATV. Where are you looking for your content? i.e. Are you looking under Music or under Computers > Music.

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Cannot access my music library

Since when I made a subscription to iTunes Match most of time I cannot access my music library on iTunes. The titles in iTunws appear clear gray and they cannot be played. What can I do?

Unless you rented the movies on ATV I do not think you can watch them on ATV. Where are you looking for your content? i.e. Are you looking under Music or under Computers > Music.

Music app is stuck in the store.....cannot access my music library

My music app is stuck in the store and I cannot access my music library. Any suggestions?

- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

Moved iTunes library to an ext hard drive to make space on my int drive... Followed steps from apple. Now I cannot access my music... It says: "File could not be used because the original file cannot be found. Would you like to locate it?"

Moved iTunes library to an ext hard drive to make space on my int drive... Followed steps from apple. Now I cannot access my music... It says: "File could not be used because the original file cannot be found. Would you like to locate it?"
I moved my iTunes library to my external hard drive some time ago and I followed the directions listed here on the apple support page. It did copy my library and now is on my hard drive... I can open iTunes and use it to sync all of my devices but I would like to play my music... I can see all of my music files but can not play them if I click on an album or song it says the following: "(file name) could not be used because the original file cannot be found. Would you like to locate it?" I click locate but do not know where to go from there? I need a way to access all files and not to hunt down one at a time on my hard drive... I am pretty sure I deleted the original library to make space on my internal drive which was the reason for moving it. I have tried and tried to fix it and do not have a lot of time to do so with a one and two year old at my house who do not like it whenI sit down at my computer. What to do??? Any help is much appreciated!!!

See Make a split library portable. Move all of the bits of the library together in the the correct shape and it should work. Or undo exactly what you did and then start over.
If you're a former Windows user don't try merging two folders together that have the same name by dropping one into the same folders as the other, as that goes badly on a Mac.
tt2

Both myself and my wife have 2 separate iTunes accounts, I subscribe to iTunes Match. Music purchased on my wife's account appear on our computers iTunes library but my iPad cannot access the music she has purchased. Is there any way to overcome this

Both myself and my wife have 2 separate iTunes accounts, I subscribe to iTunes Match. Music purchased on my wife's account appear on our computer iTunes library but my iPad cannot access the music she has purchased. Is there any way to overcome this

The only way to do what you want is to log into your wife's iTunes Store account on your iPad. Doing this will lock you out of your account for 90 days.

I recently installed IOS 8.02 and Photoshop Express cannot access my full library of images. What could be the problem? Also, w

Problem with Photoshop Express IOS 8.02 - I recently installed IOS 8.02 on my iPad Air and Photoshop Express cannot access my full library of images. Also, when opening the app, I'm not given the option of selecting "Open from Adobe Revel", "Take a Picture" or "Open from Camera Roll".......I am taken directly to a small selection of images. The only images that show up are the saved photos previously adjusted through Photoshop Express. I also updated my iPhone 5s with IOS 8.02 and Photoshop Express works perfectly on the iPhone with all images in my library visible.
What could be the problem?

Yes, the Old Master file has a folder for each year where I find all photos from that specific year. I am attaching a screen shot of the file.
In the meantime i have managed to download all photos (it did not download any video files though in mpg, avi, 3gp, m4v,mp4 and mov format) to a new iphoto library. Unfortunately the photos are quite mixed and often doubled up. I ma considering to purchase iphoto library which checks all duplicates in iphoto. this will save me a lot of time. What do you think?

I just got an iPod touch. Now I cannot access my music on my Nano when it is connected to my computer (all the titles are in gray). How do I fix this?

I just got an iPod touch. Now I cannot access my music on my Nano when it is connected to my computer (all the titles are in gray). How do I fix this?

That sounds like you've engaged one of the automatic syncing options for your nano.
Plug the nano in, and go into the Device screen for the nano in itunes. Is "manually manage ..." unchecked? If so, check the box for it, and click okay. Disconnect and reconnect the nano. Is the content on the nano able to be selected in your iTunes now?

Can I access my music library on a 32bit PC running Win Vista Home Prem from a 64bit Laptop running win 7 Pro.

Can I access my music library on a 32bit PC running Win Vista Home Prem from a 64bit Laptop running win 7 Pro.I can logon to iTunes from the laptop but can't download my previous purchases thru the wifi.

Miketroach wrote:
Can I access my music library on a 32bit PC running Win Vista Home Prem from a 64bit Laptop running win 7 Pro
Yes.
The following article(s) may help you.
Troubleshooting Home Sharing
Security Software Issues
Troubleshooting Wi-Fi networks and connections
Recommended Wi-Fi settings
Wifi Diagnostic Software (for Mac users)
You may also find some help on this page, where I’ve collected some of the more unusual solutions to network issues.
When making adjustments to your network for better optimisation, you may find some of the points mentioned on this page helpful.

When I try to access my music library from AppleTV is keeps telling me to turn on ITunes Match. I am not supposed to need iTunes Match for Home Sharing. I tripled checked to ensure Home Sharing is turned on and it is. Can anyone offer a solution?

When I try to access my music library from AppleTV is keeps telling me to turn on ITunes Match. I am not supposed to need iTunes Match for Home Sharing. I tripled checked to ensure Home Sharing is turned on and it is. Can anyone offer a solution?

All of your computers content are available in the AppleTV section called "Computer". This is where you will find your music.
The Music section of the AppleTV is only for those who subscribed to iTunes Match.

Computer and ipod were stolen. Is there anyway to access my music library now?

I had a computer that was stolen about 9 months ago that had my iTunes on it with lots of music that I had downloaded via a 3rd party site from the internet(mp3 skull). I was wondering if there was any that I can access that music library? Anyway to download it to my new computer? I really don't wanna have to search and download all that music again.....

kalynn1015 wrote:
I had a computer that was stolen about 9 months ago that had my iTunes on it with lots of music that I had downloaded via a 3rd party site from the internet(mp3 skull). I was wondering if there was any that I can access that music library? Anyway to download it to my new computer? I really don't wanna have to search and download all that music again.....
Being as that library is on the stolen computer, I'd tend to think that if you could locate it to download from, you could use that info to GET YOUR COMPUTER BACK, eh? Even if you could locate it, odds are the "new owner" <sarcasm> has probably reformatted it to remove any traces of your ownership, and if they wanted your music, they probably backed it up to use with their new user account.
As Chris stated, if you have a backup from the old comp. use that. Otherwise, no luck.

I can access my music library, but not the Itunes store. Just getting a white screen. It starts to connect but just stops. Any suggestions?

I can access my music library, but Itunes Store is not opening. I am just getting a white screen. Any suggestions?

Reset the device:
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't help, tap Settings > General > Reset > Reset All Settings
If that didn't help, tap Settings > General > Reset > Reset Network Settings
You will have to re enter the Wi-Fi password.
If that doesn't help, try here > iOS: Troubleshooting Wi-Fi networks and connections
No data is lost due to a reset.

How can I access my music library from a laptop on the road, as if my PC is not active? I tunes is installed on both PC and Home Sharing is enabled on both devices.

How can I access my music library from a laptop on the road, as if my PC is not active? I tunes is installed on both PC and Home Sharing is enabled on both devices.

The key constraint for Home Sharing in this context is that both PCs need to be on the same wifi network. So once you get out of range of the wifi network covering your home PC, the laptop is not going to be able to Home Share.
Have you considered importing your iTunes music to the laptop? Then you could listen to a local copy of the music on the laptop while you're on the road. (You can do the import via home sharing when both computers are on the same wifi network.)

I cannot access my music via itunes match

It has never worked well, accessing music has taken approx 2-3 minutes - slow enough that I have chosen to switch itunes match off. However, yesterday I ried again (I figured initital problems might be resolved). The problem is worse - I cannot access any music on my iphone via itunes match.
It is truly the worst purchase I have ever made.

Here's a list of specific error codes & there resolution:
http://support.apple.com/kb/TS3694
Try recovery mode again, as outlined in the first article I gave you. Make sure there are no Firewalls turned on or any Anti-Virus software running. If it errors out again, pay attention to any code shown.

Apple TV says turn on homesharing on computer to access my music library. When I go to the menu in iTunes it says turn off homesharing. So homesharing is on but it won't work. Why ?

Apple TV says turn on homesharing on computer to access my music library. When I go to the menu in iTunes it says turn off homesharing. So homesharing is on but it won't work. Why ?

The following article(s) may help you.
Troubleshooting Home Sharing
Troubleshooting Wi-Fi networks and connections
Recommended Wi-Fi settings
Wifi Diagnostic Software (for Mac users)

HT1911 I have reset my Apple ID & Password but I still cannot access the music I purchased using another computer, ID & PW. It keeps saying that my computer is not authorize to play the songs. I have tried everything and nothing seems to work. Help!

I have reset my Apple ID & Password but I still cannot access the music I purchased using another computer, ID & PW. It keeps saying that my computer is not authorize to play the songs. I have tried everything and nothing seems to work. Help!

iPod touches or any iDevices from Apple sync only to one computer. If you sync to a different computer, all your music will be replace with the music from the new computer's iTunes. If the music were purchased from iTunes, you can re-download them again otherwise the music on iPod touch will be deleted. Do you have iTunes backup?

Cannot access my music library or movie rentals on Apple TV

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