Cannot access old TimeMachine backups

Hi there,
I'm new to this forum, and have been using a MacBook Pro for several years so am comfortable with the OS but not an expert. Hence my question that I am about to post to this forum in the hope that someone can steer me in the right direction please.
My wife and I both use MBPs; 7 months ago we bought a NAS and started using TimeMachine for the first time. The backups have been running all this time, and we have both been able to access our own backups without any issues at all. Recently my wife's machine crashed and it needed to be repaired, this included formatting the C: to remove all the old junk that was on there and allow her to start with a fresh new OS install.
I wasn't worried about recovering her data because we had TM running and was hoping to recover certain files from there. I tried to use the Option Key and click on 'Browse other backup disks' and it shows her old backup on our NAS, however when I select it then it takes me straight to the current drive of the computer I'm on (in the Star Wars view) - not the backup as expected. I have tried this from her MBP and also from mine with the same results - it always seem to go to Star Wars for the current machine.
I'm wondering if the problem was that both of the Time Machines MBPs used the same NAS user account to access the NAS folder to make the backups? Should I have used different user accounts?
Basically, I have her sparsebundle file on my NAS and I really need to access it however I cannot find a way. Can you please help me with this? Hours of Googling has revealed that everyone else used the Option Key 'Browse other backup disks' method however as I have described that doesn't seem to be working for me.
We are both on Mavericks (since we started with Time Machine) and have not upgraded to Yosemite yet (if that is any useful info).
I would be really grateful if you could offer some help with this please.
Cheers,
Adrian.

chucma
you craft a question as if an old hand... I have asked our Gracious Hosts to move your question - likely to MBPro, but possibly Mavericks or TimeMachine.
A good trick to get the question posted in the right place is to navigate to the forum first. The SiteWare seems more comfortable with offering the forum you are in in the that final step.
this may be helpful in seeking the forum you really want - SITEMAP | Apple Support Communities - this is a VERY special creation of our friend turingtest2. I make use of these as browser bookmarks:
You may find these links to your own content useful, the first three will highlight threads with new activity:
Authored Discussions
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best regards
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