Cannot access pdf document with other software

hello had someone design something for my business they used adobe photoshop and the commercial printer cannot pull it off the cd to print it. I assume they are using differant software. Does anyone know how to fix this?

If they used Photoshop, there are more than a dozen different file types it could be:
PSD
JPG
JPG2000
GIF
PNG
PDF
TIFF
PIXAR
BMP
DCM
IMG
EPS
PGA
TCX
The list goes on, but unless it's BMP, GIF, JPG, PNG or PDF If you don't have Photoshop, you'll have a tough time opening it. If you cannot "pull it off" the CD, that's most likely an issue of the disc being "read only", but even them you should be able to copy the contents to your HD and open them from there.

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    2009-08-27 15:35:11,011 WARN  [com.adobe.idp.common.util.IDPUtil] UserM:GENERIC_WARNING: [Thread Hashcode: 30537506] Failure cause: com.adobe.edc.server.errors.exception.EDCServerSystemException: nullorigin: | [com.adobe.edc.server.businesslogic.license.LicenseManagerBean] errorCode:770 errorCodeHEX:0x302 message: | severity: 1traced:
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    2009-08-27 15:35:11,013 ERROR [com.adobe.edc.server.errors.exception.EDCClientException] Thread: http-0.0.0.0-8009-6, hashcode: 30537506  clientErrorCode:770 clientErrorCodeHEX:0x302 message:
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