Cannot access Photoshop CC (2014) since last major update

Since the new update, I cannot access Photoshop CC (2014). I always receive a Window message:
WER3D83.tmp.hdmp.
I have no problem with Illustrator and InDesign, only  with Photoshop CC (2014).
Should I uninstall the app and install it again? Good thing I still have an older version, but would prefer to use the new one.
I'm working on an important project, don't really have time to investigate. Any hep would be appreciated.
Thank you.

Hi MonArtCanadian,
Please go ahead with the uninstall and then install the application using the direct download:
Adobe CC 2014 Direct Download Links: Creative Cloud 2014 Release | ProDesignTools
Regards,
Sheena

Similar Messages

  • Cannot make my wifi connection since last security update

    Hi there,
    I got an iBook G4 14' and a iMac Intel 20'.
    There both wifi connected on a network with a WPA key.
    Since the last security update the iBook cannot connect any more.
    It see my network and just say that an error occured when trying to connect to it.
    The iMac have no this trouble but the update make me recreate my wpa password on it.
    Any ideas ?

    Try restarting the router. Unplug it for a few seconds and plug it back in. If that doesn't work, reset it to factory defaults and enter your info/preferences again. Many routers allow you to save the configuration and reload it if need be. If yours allows that, save it after you have reset and re-entered your info.
    John

  • Cannot access internet through itunes after last itunes update. Cannot get to itunes store or itunes help. Everything else works fine.

    After last itunes update I cannot get to the internet through itunes. Cannot get to itunes store, itunes help, etc. Also, now when I sync everything syncs properly but I get message at end that tells me that my phone cannot be backed up on the laptop.

    Something may be corrupt in your iTunes installation. The backup problem may or may not be related. The first step is reboot your system, disable your antivirus and firewall and try again. The next thing to try is completely removing iTunes and reinstalling: http://support.apple.com/kb/HT1925.
    Also, if you used TinyUmbrella or Recboot as unauthorized apps to help with the update they corrupted your network settings on your computer. You will have to edit your hosts file and remove all references to Apple servers.

  • No access to iphoto media since last software update?

    i've no access to my iphoto files through iweb since the last update. I can access audio and movie media, not iphoto. Any ideas?

    shakyuser,
    Deleting the com.apple.iPhoto.plist from your Preferences folder in your Home folder Library has worked for some; this also happened to me and I deleted the one directly off of the HD Library, and got my iPhoto media back. Here's the thread which outlines that particular struggle...
    http://discussions.apple.com/thread.jspa?messageID=3082518&#3082518
    Hopefully you can find something useful there.

  • Will I have to reinstall all my plugins that I have in Photoshop CC into Photoshop CC 2014 since they did not migrate?

    will I have to reinstall all my plugins that I have in Photoshop CC into Photoshop CC 2014 since they did not migrate?

    Linking to self-contained plug-ins via a shortcut can be a good way to keep things organized, but be aware of one thing: 
    Many plug-ins today are not truly self-contained, but actually install additional things like DLL files into the Photoshop installation area itself (something I regard as a bad practice).  What this means is even if you are to link to another place from the plug-ins subfolder under the new Photoshop CC (2014) installation area, your plug-ins may not all run properly.  If they have an installer, your best approach is to use the installer.
    -Noel

  • TS1398 Cannot access my wifi network since updating to OS7

    I cannot access my wifi network since updating to OS7. Need wifi to make any changes - even to update for bug fix - help!!

    Try power cycling your router. Un plug it, count to 20, plug it back in and let it reboot.
    You can also try going into your iPad and 'reset all network settings'.

  • Cannot record in video anything since last update of nvidia driver.

    Hello.
    Since last nvidia update on testing (following linux 3.4 kernel landing on testing), I cannot get anything to be recorded in video.
    There is no recordable stream, if I understand well what I have in my .xsession-errors log file :
    Recording to /home/fred/Vidéos/Vidéo d'écran 22-05-2012 11:55:53.webm
    Initializing nautilus-open-terminal extension
    ** Message: Error: Le flux ne contient aucune donnée.
    gsttypefindelement.c(954): gst_type_find_element_activate (): /GstPlayBin2:play/GstURIDecodeBin:uridecodebin0/GstDecodeBin2:decodebin20/GstTypeFindElement:typefind:
    Can't typefind empty stream
    totem-video-thumbnailer couldn't process file: 'file:///home/fred/Vid%C3%A9os/Vid%C3%A9o%20d'%C3%A9cran%2022-05-2012%2011:55:53.webm'
    Reason: Took too much time to process.
    Anyone seeing this too ?
    Edit : cannot record either with nouveau driver.
    Last edited by fredbezies (2012-05-22 11:12:26)

    I keep getting those errors, did you solve it?
    I run 3.13.11-2-ck with nvidia.

  • Since last FF update I can't sign out of Yahoo and when I close FF it tells me it has crashed.

    Since last FF update I can't sign out of Yahoo and when I close FF it tells me it has crashed.
    When I try to sign out of Yahoo it comes up with:
    Secure Connection Failed
    An error occurred during a connection to login.yahoo.com. You have received an invalid certificate. Please contact the server administrator or email correspondent and give them the following information: Your certificate contains the same serial number as another certificate issued by the certificate authority. Please get a new certificate containing a unique serial number. (Error code: sec_error_reused_issuer_and_serial)
    The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
    Please contact the web site owners to inform them of this problem.
    I have run CCleaner and cleared cookies. Uninstalled and reinstalled FF to no availe.
    When I close FF a box comes up telling me it has crashed.
    I can sign out of Yahoo in IE.

    the benefit of this https scan feature is at least questionable. in order for it to work, avast has to perform a kind of man-in-the-middle "attack" in order to get to the content of the encrypted connection (firefox supports a feature called [http://monica-at-mozilla.blogspot.co.at/2014/08/firefox-32-supports-public-key-pinning.html key pinning] which can be used by websites to address such MITM attacks and which also seems to pick up AVAST's interference).
    when you download files over a https-connection, they will be scanned by your AV software once they land on your hard-disk anyway. on the other hand it should be the job of the browser to make it impossible to get infected by malicious software by just surfing around...
    ''edit: please try to restart the browser again, it may take a new session for the change to take effect.''

  • Drag and Drop not working since last software update

    Drag and Drop not working since last software update - this is occuring on Outlook for the mac and I just tried moving  an icon on the doc and the same thing occured.  YOu can drag but the items will not drop.

    Please read this whole message before doing anything.
    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
    Step 1
    The purpose of this step is to determine whether the problem is localized to your user account.
    Enable guest logins and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up a guest account” (without the quotes) in the search box.
    While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. Same problem(s)?
    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    Note: If you’ve activated “Find My Mac” or FileVault in Mac OS X 10.7 or later, then you can’t enable the Guest account. Create a new account in which to test, and delete it, including its home folder, after testing.
    Step 2
    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. The instructions provided by Apple are as follows:
    Be sure your Mac is shut down.
    Press the power button.
    Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
    Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem(s)?
    After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

  • My ipad2 will not connect to network since last iOs update.

    My iPad 2 will not connect to network since last iOs5 update.

    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • I try to update apps since last software update, but prompts for old itunes PW

    I try to update apps since last software update, but prompts for old itunes PW,
    Ive signed out of Itunes, Icloud, Ive rebooted the phone several times and it still prompts for a passwork from 2 yrs ago. I bought this phone some time ago used. I have never had a problem ontil I updated the software a month ago....
    Please help
    Mike

    That means you have an app or apps, on your phone, obtained with your old Apple ID. All apps are forever tied to the ID used to originally obtain them. They cannot be updated using any ID other than the ID used to obtain them.

  • Lock screen malfunctioning since last ios update.

    Lock screen malfunctioning since last ios update.  Sudden access to music playback function while phone is  off, locked with password.  Access during lock screen has been turned off.

    Hi TTToo,
    If you are having issues accessing the Control Center audio controls from the lock screen after a recent update, you may find the following article helpful. In particular, you may want to verify that it is still set to be accessed from the lock screen:
    iOS: Understanding Control Center
    http://support.apple.com/kb/HT5858
    Regards,
    - Brenden

  • Photoshop CC 2014 (fresh installed and updated) does not recognize my graphic processor (NVIDIA GTX 840)

    Photoshop CC 2014 (fresh installed and updated) does not recognize my graphic processor (NVIDIA GTX 840) but instead only a Intel HD 4600. How do I ensure that PS is using the full phardware power of my notebook. My OS is WIN 8.1 Thanks for your help, Meik

    In the end it was the NVIDIA software - excluding PS as application for support by high performance graphic processor to save energy - activated NVIDIA card use for PS & LR all fine now.

  • I upgraded to iOS x mavericks on my iMac now i cannot access my iPhoto i get this messageThis update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled.

    I upgraded to iOS x mavericks on my iMac now i cannot access my iPhoto i get this messageThis update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled. I have not changed anything thankyou for any info.

    Please test after each of the following steps that you haven't already tried. Stop when the problem is resolved. Back up all data before making any changes. Keep in mind that no one here represents Apple or can help with customer-service issues.
    Step 1
    A purchased app can only be updated by signing in to the App Store with the same Apple ID that was originally used to buy it. There's no way around that limitation, which also applies to free apps. If you can't sign in with the buyer's ID, delete the app and reinstall it. You'll have to pay for it again, if applicable.
    Step 2
    If you get the alert when trying to update a bundled iLife app, elect the Purchases page in the App Store and locate the app in your purchase history. If there's a button marked ACCEPT on the right, click it.
    If you have a used Mac, the bundled apps were linked to the original owner's Apple ID and can't be transferred to you. Reportedly, customer service has issued redemption codes to some second owners who asked, but it's not guaranteed.
    Step 3
    If you're trying to update iLife or iWork apps that were installed from a purchased DVD, or if you have a refurbished Mac bought directly from Apple, contact App Store customer service for a redemption code. You may be asked for the part number of the DVD.
    Step 4
    From the App Store menu bar, select
    Store ▹ View My Account
    Enter your Apple ID password at the prompt. At the lower right corner of the window that opens, click the Reset button. Close the window.
    See also: remove app
    Keywords: refunded canceled

  • Since last 2 updates (yesterday to ios 8.3) the screen area on my ipad mini when in Facebook is smaller with a big empty 'frame' round the edges

    Since last 2 updates the screen area on my ipad mini when I am on Facebook has shrunk with an empty area like a frame round the edges. How can I get it back to fill the screen?

    How to remove ios 8 ? This is biggest failure of Apple. It slow down my ipad , freez application, freez key board....?

Maybe you are looking for

  • Itunes says "update complete" but "do not disconnect" never goes away!

    So, I wait and wait and "do not disconnect" on my ipod never goes away. A little history: I got my nano a few weeks ago, put a few songs on - everything worked fine. Then, I got a new computer. Since I only put a few songs on, I didnt mind starting f

  • Use of q operator in oracle 11g

    Hi, I am looking for following data Rewards–ALL (UK/IE,US,Germany & China). even though i have used q operator. when report is generated using following query and UTL_FILE in excel sheet it show following data Rewardsâ€"ALL (UK/IE,US,Germany & China)

  • T400 - frozen mouse and keyboard after waking from standby

    I'm experiencing a very annoying problem on my T400 with Win XP Professional SP3:  around 75% of the time, when I wake up my T400 from standby mode, the mouse and keyboard don't work.  Actually what happens is one of these situations: 1) Neither keyb

  • Javax.xml.stream.XMLStreamException throws when present '&' character

    Hi I am writing a code using stax parser. But recently I got an error when "&" or "&" present in the xml document. This is the error I am getting javax.xml.stream.XMLStreamException: ParseError at [row,col]:[30,30] Message: The reference to entity "n

  • Migrating several collections to one domain

    I have a TFS 2013.3 instance in a domain that is just for TFS stuff. lets call it TFSDomain TFSDomain trusts UserDomain(oneway). UserDomain is where all my users log into etc. I have a Developer domain that has a TFS 2010 SP1 instance in it. Lets cal