Cannot access Printer Properties

I have quite a few users who are having a problem when they try to print from FF 22.0. When they try to print a webpage, email, document, etc. and go into the Properties for the printer to change it from Letter to Legal, or Legal to Letter, the item will not print. I've reset the printer in about:config and that didn't help. If I go into the prefs.js and remove the printers, close FF and reopen that helped, however the next day, I get another call from the users w/ the same issue. Is there a fix, or workaround? I don't really have time to edit the prefs.js file every day for 100+ employees.
Thank You for any help.

Nothing I can see. This is on a Citrix environment as well, so all users are using the same version of FF and same plug-ins, but not all users seem to be affected. I'm looking at printer drivers to see if there could be something there.

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Windows 7 32-bit and accessing printer properties

A cheque printing device (an HP LaserJet P3005 PCL6 / Troy MICR printer) is installed on a Windows 7 PC and shared. The printer is installed as a local printer on a Windows Server
2008 Standard R2 server with its port configured to the share name on the PC.
When printing a file from, say, Notepad on the server, the job goes on to the queue, but the printer shows as “Needs troubleshooting” and the job doesn’t print. Restarting the server’s
Print Spooler server service makes it print.
The same printer is also installed as a local printer on another server that’s running under Microsoft Windows Server 2008 Enterprise, and printing from there works fine.
I suspect that there’s a communication problem between the Windows 7 PC and the Windows Server 2008 Standard R2 server.
I’ve tried to access the printer’s configuration on the Windows 7 PC to look at its “SNMP Status Enabled” setting, but get “An error occurred during port configuration. This operation is
not supported”.
Is the SNMP status the issue here? Is there a solution?

Hi,
When did this issue happen? Did it work fine previously? Is the printer shown as online or offline?
Regarding to "SNMP Status Enabled", some printing issues can be caused by this option, you can find more infromation in the link below
http://technet.microsoft.com/en-us/library/cc775439(v=ws.10).aspx
and the discussion:
https://social.technet.microsoft.com/Forums/windows/en-US/0cfa31d7-b44b-4241-aa31-d0ae9f0a2112/windows-7-network-printers-offline?forum=w7itpronetworking
This update has fixed some printer performance issue, I suggest you install this update and check if it can make any difference
http://support.microsoft.com/kb/2647753
Yolanda Zhu
TechNet Community Support

Cannot access printer options

We recently purchased an iMac with OS X Leopard and installed two printers - Epson CX4200 and R1900. Both drivers seem to have installed properly however, we have no access to advanced printing options like print quality, additional media sources like the roll feeder on the R1900, and custom color options usually available in a seperate Epson window. We followed the Help instructions to go to system preferences and printer driver window to select the options available but no options appear. The status monitor and utilities seem to work fine, but none of the options seem to be recognized by the operating system. Any ideas?

Kappy: I am having the same problem with my Epson 740i printer and also with PageSender on my iMac Intel 24 OS 10.5.5. The Epson driver is there and I am able to use the utility to see ink levels etc. But when I use an application such as Pages or AW and go File>Print my printer shows up and will print if I click the Print button but if I click the Presets button no printer options are available, just Standard.
Message was edited by: Paco

Deskjet 6988 print cartridge "gate" -- Cannot access print cartridges

This printer has been giving me excellent service for many years, so I'm not surprised that it may be getting a bit wonky. Still, any advice would be most appreciated!
Lately, this "gate" has been popping up, preventing me from accessing the print cartridges:
It seems to be saying "turn off the printer," or maybe "turn it off and turn it back on again," which would make sense, because that would force it to do its little dance and reset itself. MOST of the time, this doesn't do any good. The cartridges just sit there, and the gate remains.
However sometimes turning it off and on does cause the mechanism to move, and the gate goes up and down, and sometimes stays down.
I haven't seen any references to this "gate" in the manual. Does anyone know what it's called?
Is there a way to force the printer to reset and drop the gate? A factory reset didn't work.
Thanks!
This question was solved.
View Solution.

I came up with a work-around! This was driving me completely nuts, so putting this out there in case it helps anyone:
In my case, doing a cartridge re-align does the trick, temporarily, or just enough so that I can replace an empty cartridge. Use your printer's utility software to do that.
After doing that, when I open the lid to see if the gate is down, I see that it is in fact down. However, when I close the lid, the machine shuffles around a bit and raises the gate, as confirmed by lifting the gate a second time. But to lower the gate, I just have to do a cartridge re-align. : )

Help! I cannot access "printer settings" dialogue...

For some reason, when trying to print with my Epson 3880, the print dialogue pulldown menu does not have a "printer settings" menu available. Weirdly enough, it shows up for my Artisan 810. Anyone have any suggestions?

Go to Settings>General>Restrictions. Do you have restrictions on? If so, that would prevent you from making changes in some areas of the iPhone.

Laptop cannot access printer

I have a WRT54GS router. I have a printer connected to my main computer. I am able to print from my laptop until I set up WEP wireless security, I have the MAC address of the laptop entered in the MAC filter list. When I try to print from the laptop I get a message "unable to connect". Any suggestion on what I may be doing wrong?

Hello gordy9
Welcome to the Cisco Home Community forums. We are glad that you are one of our members now.
Please check our Terms and Conditions and this link and see if the procedure(s) will help your problem(s).
We also have lots of experts here who are skilled and are willing to help and have been a member of this forums since the beginning, you can wait for their posts or send them PM.
Cheers!
OnnagokorO

Cannot Access print-manager Interface In KDE

Hello all,
First of all, I have print manager installed. I've tried uninstalling and reinstalling, but the problem still persists. The problem is that no matter what I do, there is no option in the System Settings app on KDE to manage printers. I realise that I can just use the CUPS interface, but that leaves a lot to be desired for me.
I have spent hours scouring the web for any information on this, and it appears that the most common reason for this problem is that people don't have print-manager installed in the first place. That is definitely not the reason I'm having the problem, however.
$ inxi -Fxz
System: Host: MSIGS70-ARCH Kernel: 4.0.4-2-ARCH x86_64 (64 bit gcc: 5.1.0)
Desktop: KDE 4.14.8 (Qt 4.8.6) Distro: Arch Linux
Machine: System: Micro-Star product: GS70 2PE Stealth Pro v: REV:1.0
Mobo: Micro-Star model: MS-1772 v: REV:0.B
Bios: American Megatrends v: E1772IMS.106 date: 04/30/2014
CPU: Quad core Intel Core i7-4710HQ (-HT-MCP-) cache: 6144 KB
flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 19961
clock speeds: max: 3500 MHz 1: 2507 MHz 2: 2563 MHz
3: 2709 MHz 4: 2482 MHz 5: 3042 MHz 6: 2500 MHz 7: 2500 MHz
8: 2501 MHz
Graphics: Card-1: Intel 4th Gen Core Processor Integrated Graphics Controller
bus-ID: 00:02.0
Card-2: NVIDIA GK104M [GeForce GTX 870M] bus-ID: 01:00.0
Display Server: N/A driver: intel Resolution: 72x69
Audio: Card-1 Intel 8 Series/C220 Series High Definition Audio Controller
driver: snd_hda_intel bus-ID: 00:1b.0
Card-2 Intel Xeon E3-1200 v3/4th Gen Core Processor HD Audio Controller
driver: snd_hda_intel bus-ID: 00:03.0
Sound: Advanced Linux Sound Architecture v: k4.0.4-2-ARCH
Network: Card-1: Qualcomm Atheros Killer E220x Gigabit Ethernet Controller
driver: alx port: c000 bus-ID: 04:00.0
IF: enp4s0 state: down mac: <filter>
Card-2: Intel Wireless 7260 driver: iwlwifi bus-ID: 05:00.0
IF: wlp5s0 state: up mac: <filter>
Drives: HDD Total Size: 2128.4GB (32.7% used)
ID-1: /dev/sdb model: WDC_WD10JPVX size: 1000.2GB
ID-2: /dev/sda model: TOSHIBA_THNSNJ12 size: 128.0GB
ID-3: USB /dev/sdc model: BUP_Slim_SL size: 1000.2GB
Partition: ID-1: / size: 29G used: 5.6G (21%) fs: ext4 dev: /dev/sda5
ID-2: swap-1 size: 17.83GB used: 0.00GB (0%) fs: swap dev: /dev/sdb3
Sensors: System Temperatures: cpu: 29.8C mobo: 27.8C gpu: 27.0
Fan Speeds (in rpm): cpu: N/A
Info: Processes: 205 Uptime: 3 min Memory: 935.7/15971.7MB
Init: systemd Gcc sys: 5.1.0
Client: Shell (bash 4.3.391) inxi: 2.2.21
Thanks so much for any help!
HPG

as unprivileged user, it won't open and returns the following:
$ kcmshell5 kcm_printer_manager
kf5.kservice.sycoca: Trying to open ksycoca from "/home/aaron/.cache/ksycoca5"
kf5.kservice.sycoca: Trying to open global ksycoca from "/home/aaron/.local/share/kservices5/ksycoca5"
kf5.kservice.sycoca: Trying to open ksycoca from "/home/aaron/.cache/ksycoca5"
kf5.kservice.sycoca: Trying to open global ksycoca from "/home/aaron/.local/share/kservices5/ksycoca5"
kf5.kservice.sycoca: Still no database...
Could not find module 'kcm_printer_manager'. See kcmshell5 --list for the full list of modules.
As sudo, it opens the window but says, "print service is unavailable. Bad file descriptor." and I am forced to exit the window. Outputs this in terminal:
$ sudo kcmshell5 kcm_printer_manager
kf5.kservice.sycoca: Trying to open ksycoca from "/home/aaron/.cache/ksycoca5"
libkcups: CUPS-Get-Printers last error: 1282 Bad file descriptor
libkcups: CUPS-Get-Printers last error: 1282 Bad file descriptor
libkcups: -1 last error: 1282 Bad file descriptor
libkcups: Create-Printer-Subscriptions last error: 1282 Bad file descriptor
libkcups: Request failed 1282 -1
libkcups: Create-Printer-Subscriptions last error: 1282 Bad file descriptor
libkcups: Request failed 1282 -1
Thanks for the quick help, by the way!
Last edited by hotpepperguy (2015-05-30 17:56:05)

Print properties fail, Dell A920 printer. I require B&W prints only

I cannot access print properties on my Dell A920 printer so as to select B & W prints only. Their is no error on the older Firefox 3.6 and MS Explorer, and my printer works fine with these browser systems
My error message reads on the current Firefox browser:
function address caused a protection fault (exception code OxCo0000005) The application sheet pages may not function properly.

The ColorSync setting will not change the color or b&w setting. There must be another menu where you can select color or b&w.
In theory this setting would be located in the same location on both Mac's. But if you used a CD to install the 10.6 driver versus downloading the 10.7 driver from Apple, then the color setting could located under different menus.

I cannot get my MacBook Pro to print greyscale on my Canon MG6450. I cannot access the printer driver panel on the Macbook. So I am stuck printing everything in colour and cannot specify which pages I want printed.

I cannot get my MacBook Pro to print greyscale on my Canon MG6450. I cannot access the printer driver panel on the Macbook. So I am stuck printing everything in colour and cannot specify which pages I want printed.

Try resetting the printing system:
OS X Mavericks: Reset the printing system
Next try deleting the system and reinstall the printer..
BTW this is Mac Pro desktop forum

Cannot access Printer Properties

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