Cannot access purchase on other devices

I recently purchased an album on iTunes, but I cannot download it on other devices associated with my apple id. I have checked and verified all of my devices are set up to receive automatic downloads. I have also gone in to the section of iTunes store where "check for available downloads" is, and I keep getting "all purchases have been download to this apple ID." I do not even see the album in the purchases section of my iTunes library on my other devices, it is only available on the original device I purchased it on. If I look in my account settings on all of my associated devices, the invoice is there that shows I bought it, and I don't even have the option to purchase it again. On my other devices on iTunes the songs and album are greyed out "purchased". All of my devices are all on the same version of iTunes as well

Same boat. I am a little tired of seeing several shows in the TV Show "Purchased" part of the Apple TV. I always run into some free shows I got, cause they were free or stuff like that, the shows turned out to be terrible and now I have to be reminded of them every time I want to watch anything else. They really do need to find a way to manage it. You should be able to remove it and sign a thing saying "yes I understand I can never download this again...bla bla"
Maybe just ask Tim Cook

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I have a number of audiobooks purchased through iTunes on my iPod touch. Is there a way to move or download them to the Cloud so that I can access them on other devices?

I have a number of audiobooks purchased through iTunes on my iPod touch. Is there a way to move or download them to the Cloud so that I can access them on other devices?

Thanks - I didn't realize that. I'm also embarrassed to admit that I don't know how to transfer the audio files from my iPod to the iTunes library on my computer. When I select a book from the list on the iPod, the only option I see with the right-facing arrow symbol is "Show in iTunes Store ". I back the iPod up to this computer so I guess those files must be on it somewhere, but all I can recognize in the iTunes folder under " Music" are the music files found in the "iTunes Music" folder. (There are also a ton of files named "iTunes Temp (some #).) The Books list on the computer shows some but not all of the audiobooks - I purchased the rest on a different computer that is now unfortunately dead. I'm guessing now that those didn't transfer over when the new computer was populated from the old one, so the iPod may be the only place where those audiobooks now reside. I hope that made some sense- any additional advice would be appreciated.

Cannot access purchased apps after reinstall and ID change

I had a security breach on my mac, so I reloaded and reinstalled my OS and changed my apple ID, now I cannot access purchased apps from the app store. I can access the ones I did not purchase, it just applies to the ones I bought. Any ideas how to retrieve them?

OK, and when you say you cannot access purchased apps, I need to know what you mean by that. Where are you trying to access them? What happens when you try to access them? If you are getting some sort of error message, what is it (exactly).
Cheers,
GB

New downloads of items already purchased in other device with the same account are charged again?

New downloads of items already purchased in other device with the same account are charged again?

No, see here...
Download Past Purchases
http://support.apple.com/kb/HT2519
Log into iTunes using the account the Purchase was made with... Click on Buy... and a notice will come up saying you already have it... do you wish to download it again... Click Yes...

HT3228 How do I reestablish hotmail delivery to my iPhone and iPad after I have been locked out? I have reestablished service to my PC, but cannot get email on other devices, even after updating to new passwords.

How do I reestablish hotmail delivery to my iPhone and iPad after I have been locked out? I have reestablished service to my PC, but cannot get email on other devices, even after updating to new passwords.

Sometimes it is fruitless to try to "fix" a broken account on an iOS device. I would delete the account on both devices and then configure the account again from scratch.

Is the itunes store down? I cannot access "purchases" or even log in to my account.

Just wondering if anyone else is having problems. I'm in the U.S. The itunes version 10.7.0.21 I am trying to get to my purchases to re-download something and I cannot access it. Error 5002. Also when I try to log into my account the error message is "itunes is temporarily unavailable".

Yeah I'm having the same problem as you, I live in the U.K. and when I click to view the YouTube app I was able to view perfectly fine yesterday but today a pop-up appears saying 'This item is not available in the U.K. store' when in fact it is.
I'm not able to view my account as well a pop-up message says 'iTunes is temporarily unavaliable'
very weird

Cannot access purchased music in iTunes

Hello all,
I just purchased an iPhone 5, 32 GB. I restored from a previous iCloud backup which seemed to go well. I noticed that some of my songs would not play. The album art displayed, but the songs would not play and skip to another. I read online that the best solution to this problem is to delete those songs from your device, and re-download them by accessing "Purchased" items through the iTunes app. I did this for several of the non-working songs and it worked great.
I noticed several songs by one band in particular (Depeche Mode) were not playing, so I deleted them all off my device. I then went to "Purchased" items in iTunes to re-download them, but now I see a loading graphic that freezes, and the albums/singles are not displayed. All of the other artists seem to work just fine, but for some reason, none of my previously purchased Depeche Mode songs are displayed.
I have 124 items from that group, and really want them on my new phone. Anyone else have this issue?
I am wondering if a solution to my problem would be to connect my phone to my computer and sync, but I would prefer to not do this. Any help is greatly appreciated.
-Daniel

You enable iTunes Match on your iPad by making sure your are signed into the Apple ID you used to subscribe in iTunes Match in Settings>iTunes & App Stores, then turning iTunes Match and Show All Music to On.
Also, iTunes Match doesn't use your iCloud storage plan so you don't need to purchase a storage upgrade to use it.

Cannot Access Purchased TV Season.

I purchased a season of TV shows (NBA All-Star Weekend 2010) through the NBA app on Apple TV. The season appears as purchased on iTunes, but I cannot access the season, or any of the individual episodes. The accounts on iTunes (on the computer) and Apple TV match. Also, the season is no longer available for purchase on either the iTunes computer application or the Apple TV TV Shows app. I have already tried checking fo ravailable downloads, and resetting the settings on the Apple TV. Home sharing is turned on, and previously purchased TV programs are available. Why is the new show not available?

Welcome to the Apple community.
If the TV show is no longer available for purchase, it will not be available in the purchase list on the Apple TV.
If you have the TV show in your iTunes library on your computer, then you should be able to stream it to your Apple TV using the computers feature on the Apple TV itself.

My apple 5th gen ipod is connected to wifi but still cannot access safari and other websites..can some1 help me out?

my apple 5th gen ipod is connected to wifi but still cannot access safari,itunes and other websites. the ip address is not strtng wid 169 and i have reset the network settings also..can some one help me out

The 169 IP address mans it did not correctly negotiate with the router:
Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

I have just bought a Macbook Pro and need to know how I transfer songs, films etc purchased on other devices to my new device. Can anyone help?

Hi all,
How do I transfer items bought on other devices (mainly my iPad) to my new MacBook Pro?
Rob

Hello there, RobW1982.
The following Knowledge Base article offers up some great information for accomplishing what you're looking to do:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
http://support.apple.com/kb/ht1848
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Cannot access gradient tools other than the default option.

I am using photoshop CS6 extended. I cannot access the alternative gradient tools and am wondering if the plug-in failed to download or if I have somehow disabled them in the preferences.

Select the gradient tool, then click on the gradient chip at the top left of the screen to open the Gradient Editor, or click on the little arrow next to the same gradient color chip to access a palette other gradients. To make a new gradient, etc., click the tiny icon in the upper right of that palette to get a drop-down menu.

My iphone and ipad got stolen in london and I changed the ICLOUD password, now I CANNOT access my ICLOUD. please help...cannot access my find my device.

my iphone and ipad got stolen in london and I changed the ICLOUD password, now I CANNOT access my ICLOUD. please help...cannot access my find my device

You can't sign into your iCloud account using the new password on icloud.com on your computer?

Apple Applications cannot Access the Internet, Others can

I've owned my MacBook for about 1.5 years now and it's starting to have some stability issues. Daily hard-locks are becoming the norm. I suspect hard drive issues may be to blame. I have repaired permissions and verified and repaired the disk. That seemed to help for a little while, but this latest problem is throwing me for a loop...
Apple applications cannot access the Internet. Apple Mail (RSS, POP, ad IMAP), Safari, iTunes (PodCasts, iTunes Store), and Software Update all time out while trying to contact servers. Firefox, OpenVPN, command line SSH, ping, etc, all have no problems.
My next step is a reformat, but this week is a really inconvenient time for me to do a backup and restore and I'd love a quick-fix if there is one. Any suggestions?

Thanks. I just realized that is was serious user error. I forgot I had enabled Socks proxy in Internet connections a couple of days ago and that my Mac apps would still be using that while my other apps would not. Thanks!

HT1212 my iPad has gone completely dead after flawless use for two years. I cannot access serial number because device will not open. All my other devices work. I cannot get into Apple help because it requires a serial number. I have connected to my Ma

My Ipad is completely dead so I cannot open to determine serial number. When I call into support center they want erial number but when I try alternate means it says locked passcode. Will not synch . How can I get help

There are some other ways to find the serial number:
iOS: How to find the serial number
Alternatively you could just give Apple a call, follow the link below to find the number in your country:
http://support.apple.com/kb/he57

Can see and recognize my wireless network and Internet is working, but I can't connect with ANY computers/iPad/iPod/air TV, etc. I have reset the time machine several times, and can see the network, but cannot access it with any device. PLEASE HELP!

I have Comcast Internet and have it connected to a Motorla Surfboard modem and have that running directly to a 2TB Time Capsule. The TC is serving as our time machine as well as our wireless router. We lost power in a storm a week ago and can no longer connect to my wireless network I can see the network and sign into it via password, but cannot connect with any device(iMac, MacBook, iPhones, iPod touches, air tv, etc.). ALL of these devices worked gat before the power went out. I reset both modem and TC and still can't connect. I can connect to the Internet through Ethernet cord directly from the modems dn have confirmation(per Comcast service) that the Internet is working and we have a good connection.
The TC is less than six months old so I'm not sure what is wrong. I have reset settings with TC to no avail. I have reset the TC SEVERAL times and have no idea what could be wrong and what is prohibiting me from connecting. Anyone that has ANY suggestions or ideas as to how to fix this, PLEASE HELP!!! I'm going crazy using iPad 3G and not being able to connect to our wifi. THANKS FOR YOUR TIME AND I LOOK FORWARD TO GETTING BACK TO THE 21ST CENTURY!

Anyone have any ideas or information to help with this? Any help and consideration is MUCH appreciated.

Cannot access purchase on other devices

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