Cannot access purchased apps after reinstall and ID change
I had a security breach on my mac, so I reloaded and reinstalled my OS and changed my apple ID, now I cannot access purchased apps from the app store. I can access the ones I did not purchase, it just applies to the ones I bought. Any ideas how to retrieve them?
OK, and when you say you cannot access purchased apps, I need to know what you mean by that. Where are you trying to access them? What happens when you try to access them? If you are getting some sort of error message, what is it (exactly).
Cheers,
GB
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iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
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apple_master New Delhi, India
This solved my questionRe: Unable to Purchase
Apr 16, 2012 10:22 PM (in response to eight4seven)
This worked for someone
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HT201272 Cannot download pervious purchased app after change country my AppleID registered..
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Screenshot
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