Cannot access serial number for Student Edition of Acrobat X Pro
In the box containing the installation DVD, there is a coupon which gives the Coupon Code, and a web site to use this code to obtain my serial number.
The web site is www.adobe.com/go/eduverify but it will not open
How do I go about getting my serial number?
regards,
Jill
That is strange, it seems to work for me. We'll try something else!
I'm not sure what region you are located in, but here are two links which should work, please choose the one which applies to you. Let me know if this works?
These links apply to those who have purchased an education product from a reseller, which I presume you have.
Asia-Pacific:
http://www.adobe.com/ap/special/education/students/studentteacheredition/order_fulfillment .html
Europe, Middle East & Asia:
http://www.adobe.com/uk/special/education/students/studentteacheredition/order_fulfillment .html
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I am in Australia.
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Please download the trial from below link : https://www.acrobat.com/free-trial-download.html
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Or
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Hi,
Please refer to the below mentioned article for further information on this.
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Serial number for student license not working.
My serial code doesn't work. I sent an application on the 16th October 2013 and i still have the same problem. I don't know what is the problem but the issue is still there and i have the same message saying ''We cannot confirm the serial number for Adobe Illustrator CC.'' during my activation. I don't know what to do as it have been 4 days since i bought the program from my university.
KarimS first I would recommend checking your account at http://www.adobe.com/ you have opened three separate cases with our support team and all three are pending your response.
It also looks as if you are in North America and did not purchase your education software from Adobe directly. Please see http://forums.adobe.com/message/4634728#4634728 for information on how to submit your proof of eligibility. Once you have submitted your proof of eligibility, and it is approved, you will then be given access to your subscription.
I would also recommend that your education e-mail address when submitting your proof of eligibility. This will help expedite the process of you being made eligible. -
I have sent all info to receive my serial number for this product 4 days ago and still have not received any email to get the serial number for the product I brought. I'm not sure if the information (ie proof of eligibility) has been sent through.
Here's a link to the Contact Us page:
http://www.adobe.com/company/contact.html?promoid=JZEGC -
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There's really only one reason the button would stay
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carefully reenter the number, making sure you don't
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We've heard of cases where the serial number was
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Hi,
My laptop had water spilled on it and I was able to save the hard drive. I have the setup file for re-installing my PSE 10 software onto my new laptop, but can't find my serial number. In my order history, PSE 9 is the latest one on the list, so I can't find my serial number for PSE10.
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WendyWelcome to our community, Wendy
Unfortunately, although this forum name is Installation/Licensing, it's really for these issues as related to Adobe Captivate. Not just any Adobe product.
I do understand Adobe has created a new forum for general issues related to installing and whatnot. It may be found here:
http://forums.adobe.com/community/download_install_setup
So you might try clicking that link above and posting your issue there.
Sorry we couldn't help you here, but best of luck to you with solving your issue! Rick -
My Ipad is completely dead so I cannot open to determine serial number. When I call into support center they want erial number but when I try alternate means it says locked passcode. Will not synch . How can I get help
There are some other ways to find the serial number:
iOS: How to find the serial number
Alternatively you could just give Apple a call, follow the link below to find the number in your country:
http://support.apple.com/kb/he57 -
How long to receive verification and serial number for student/teacher version products?
I recently purchased the student/teacher edition of adobe photoshop elements 12. i have sent in my proof of eligibility and I recieved an email saying it was recieved. How long does it take to recieve my serial number? It was sent on Saturday March 8, 2014. I'm located in Canada.
It can take some time for everything to wash thru. You should contact Adobe Support either by chat or via phone when you have serial number and activation issues.
Here is a link to a page with options to help make contact:
http://www.adobe.com/support/download-install/supportinfo/ -
Cannot recover serial number for stolen MacBook
My wife just had her MacBook stolen. She registered her MacBook when she bought it, but we cannot find the serial number under her accounts. We have checked both under her Apple ID and iCloud ID and the computer is not showing up. This is an older model, 2010, so am not having much luck with finding the receipts or box.
Any ideas on how we might find the serial number?Unfortunately I did not register the laptop, nor did I save the box it came in. I found my receipt - it shows the model number only, no serial number. So my only recourse is to the store where I bought it (Best Buy). I have sent them all the info from my receipt ... we'll see if they can find it for me.
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Eligibility for serial number for student photoshop
i purchased a student discounted photoshop while i was a student. i didnt really have the time to send away for the serial number so i downloaded a free trial in the meantime. it has been over a year since i have been done with school. i just wanted to know if i am eligible based on the time of purchase and verification of me being a student at that time. no one seems to be able to give me an answer. thanks
Monique,
Could you send me in an e-mail:
The EDU Authorization code you should have from when you purchased PS CS5 ext?
Any edu eligibility documentation you have from that time as well
I'll help get you setup.
e-mail to: petgreen [at] adobe [dot] com
Regards -
Cannot validate serial number for PS elements 13
I recently purchased PS Elements 13. I installed succesfully from DVD on Windows 8,1. It's first installation,no previous versions. Also created Adobe-ID succesfully.
But... I cannot validate my serialnumber, preventing me to use the software obviously. During validation process a message is shown: "Connect to internet to validate serialnumber" (Translated from Dutch). I'm 100% sure I do have internet-connection during this process.
So currently I'm stuck with this problem.
Hope anyone can help.Community volunteers can’t really help with serial number issues. You need to contact Adobe directly using the link below. Use the dropdown menu for boxes (1) & (2) to scroll down the list and choose:
1. Adobe Photoshop Elements
2. Adobe ID, and signing-in
3. Click on the blue button: Still need help? Contact us – then click the area marked chat 24/7, then click “start chat ”
It’s usually possible to start a live chat, if an Adobe agent is free, and often to get the problem fixed right away. Have your serial number available. The agent can directly troubleshoot your system if you agree to activate the Adobe Connect add-on.
Click here to get help now Contact Customer Care
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