Cannot access the internet even though I'm connected to my WIFI network

I cannot access the internet even though I am connect ed to my home network or guest network.  My desktop pc works fine, but not the laptop.

The new laptop shows it is connected but will not let me access with passwords I have written down.  What or where is the password it is looking for?

Similar Messages

  • I cannot access the Internet even though I have a wifi connection

    I'll bet this question has been asked before, apologies for any redundancy. The facts:
    OS 10.9.3, Firefox (though the problem is also true for Safari).
    I connect to wifi at me guest house here in Hoi An, Vietnam, but cannot access any websites at all. None of the other guests here have the same problem, for that reason, as well as based on my experience the last two months travelling in this country, I do not think it is the isp.
    I've followed all of the suggestions at support.apple.com/kb/HT4628. Some random settings:
    Location: Automatic
    TCP/IP settings--Configure IPv4 Using DHCP, but no DHCP Client ID.
    Configure IPv6: Ling-local only.
    DNS server: the same IP as for IPv4
    None of the proxies are checked, where it says @Bypass proxy settings for these Hosts & Domains, there ".local, 169.254/16".
    And all I do is watch the Firefox rotating symbol go round and round and round.
    Thanks for any suggestions.
    Lindy

    Linc:
    Apologies for the slow reply, I've spent the last few days in a remote part of a national park here in Vietnam, the first time I've been in a location without wifi in this wifi-positive country.
    Answer to your question: I ran Network Diagnostics three times before I started this discussion thread, and three times got to the message stating that diagnostics could not locate a problem or offer a solution.
    End result: all I had to do was log into a different wifi router. The guest house where I had the problem had two routers, and I could not access the Internet from either one. Again, very strange because four other people occupying the same building had no problems.
    But when I tried accessing the net from a coffee shop a quarter-mile away, no problem. And no problem from my current hotel.
    DNS? A firewall? Until the problem arises again, and hopefully it won't, I will remain clueless.
    Thanks for your help.

  • HT4623 I am unable to access the internet even though my wi-fi signal is strong. It circles then times out. I can't even check for software updates. It tells me "Unable to Check for Update, an error occured while checking for a software update" What can I

    Help! I have an older iPad. I am not sure which version. I cannot access the internet even though it shows a strong Wi-Fi signal. I have tried re-starting and when I tried to search for updates I couldn't access. It told me an error had occured. What can I do? Thanks!

    Me too having the same thing what's the solution for this how can I update

  • HT1766 For some unknown reason, I cannot access the internet through my Wi-Fi connection, even in my own house with the computer on.  What shall I do?

    I cannot access the internet with my Wi-Fi connection on my IPad2.  It began with my trying to reply to a message.  I then got a msg that I had the wrong password or user name.  Now I have no access and cannot get or send mail, or access the internet.  What shall I do?

    If you have access to wifi router you may check its log and see what does it say...
    Try set the router for no hidden and no password wifi and try to connect. If you iPad can connect then add password to wifi settings on the router and try to connect again... etc...

  • When trying to update my Iphone ios version I got an error message saying I`m not connected to the internet even though I`m connected

    Hi
    when trying to update my Iphone ios version I got an error message saying I`m not connected to the internet even though I`m connected
    thanks

    Hi there ramerr,
    You may find the troubleshooting steps in the article below helpful.
    iTunes for Windows: iTunes can't contact the iPhone, iPad, or iPod software update server
    http://support.apple.com/kb/ts1814
    -Griff W. 

  • Why can't I run the new upgrade? All I get is that I am not connected to the internet, even though I am connected???

    Why can't I run the new upgrade? All I get is that I am not connected to the internet, even though I am connected???

    If you haven't, try updating through iTunes while connected to your syncing PC.

  • Using network sharing on Macbook as router, but my ipod can't connect to the internet even though it can connect to wifi

    Hi there, recently I've been trying to use my macbook as a router by turning on network sharing.
    I'm sharing my connection through PPPoe.
    It worked great for my 3DS and I was able to play online flawlessly
    (unfortunately I don't have any other mobile device so I could only test this on my 3DS and ipod touch
    But my ipod touch 4th gen, while it is able to connect to wifi with a strong bar, I cannot access the internet via web browsers and some of the apps.
    It always gives me the 'cannot connect to internet' message.
    What further puzzles me is that I can receive, update, and check my mail perfectly fine.
    I've already tried the following:
    1) unplugging and replugging my modem
    2) forgetting the network on my ipod and re-access it
    3) resetting network setting on ipod
    4) tweaking with the internet sharing setting like trying different channels and different types of security
    5) turning off and on my ipod, and turning off and on the wifi on my ipod
    Anyway, I'm really stumped and I hope someone can help me figure this out.
    Any help will be gladly appreciated.

    oh I'm not actually using a router, I'm using my macbook pro as a wifi router by turning on network sharing.
    And I'm sharing the connection through PPPoe
    ...unless, of course, I'm totally misunderstanding your question @@;
    I'm a complete tehcno noob =__=;

  • TS3297 itunes wont connect to the internet even though its already connected...?

    Itunes continues to "load" and "connect" but then finally informs me that Itunes cannot connect due to lack of Internet Connection, even though there is nothing wrong with the connection. Now what?

    Despite the WiFi connection sign you may not really be connected to your WiFi network.
    Your router may not have given your iPod a valid IP address when the iPod requested it. To check on this go to Settings > Wifi > your network name and touch the ">" to the right to see the network details. If the IP address shown starts with 169 or is blank then your router didn't provide an IP address and you won't be able to access the Internet.
    Sometimes the fix for this can be as simple as restarting your router (remove power to it for 30 seconds and restart). Next, reset network settings on your iPod (Settings > General > Reset > Reset network settings) and then attempt to connect. In other cases it might be necessary to update the router's firmware with the latest from the manufacturer's support web pages.
    If you need more help please give more details on your network, i.e., your router make, model and version, the wifi security being used (WEP, WPA, WPA2), etc.

  • My iTunes on my PC is not connecting to the internet even though I am connected to the internet????

    I have not been able to connect to the iTunes store from my iTunes on my home PC.  Even though I am connected to the internet, for some odd reason iTunes is the only program that is not connecting to the internet??? Please help!!!

    http://support.apple.com/kb/ts3297

  • My Firefox won't let me browse the Internet, even though I'm connected to the Internet.

    Excuse me, but my Firefox 3.6 just randomly stopped working. It won't let me browse the Internet anymore-- the error message it always gives me is "Unable to connect", even though I'm fully connected to the Internet. Earlier I opened up Safari and Internet Explorer 9-- both, in which, let me browse the Internet, and I had a full connection. But, whenever I use Firefox now, it says "Unable to connect". And every time I type in a URL on it, Firefox gives me the ''SAME'' error message. I don't know what to do now. I uninstalled and reinstalled Firefox and it does the same thing. So now I am stuck with using Safari, when I really wanna use my Firefox. Why is it doing this?

    Make sure you are not set to Work Offline in File menu.
    There is a possibility that your connection dropped even briefly, more so if using wireless. Make sure Firefox is not set to "[v] Work Offline" in File menu just above Exit.
    By default, Firefox 3.5 and 3.6 will automatically use offline mode if there is no network connection. Under certain conditions, after the connection is reestablished it may remain in offline mode without the user's knowledge. Firefox 4 and newer prevents this behavior by default. To prevent this behavior in versions 3.5 and 3.6, add an entry to the '''about:config''' options, as follows.
    * Type '''about:config''' in Location (address) bar
    * Right-click on the about:config page to open the right-click context menu and use "New > Boolean" to create a new Boolean preference. Name: '''network.manage-offline-status'''. Value: '''false'''
    http://kb.mozillazine.org/Error_loading_any_website#Work_Offline_Setting

  • I have a 5th generation iPod touch that is suddenly "unable to connect to the server", not entirely sure what this means but I'm unable to connect to the internet even though I'm connected to Wifi. Can't connect to iTunes on my pc either. Any input?

    I have a 16GB iPod touch that suddenly stopped connecting to the internet last night. Everytime I try to get mail, or access anything with Safari I get a message saying that it can't connect to the server. Also I've plugged it in to my home computer but it won't connect to iTunes either. I haven't updated to iOS8 yet as I didn't have enough space for it and I had planned on deleting all my music files, updating the software and putting whatever music I could fit back on to the device afterward, but now I'm hesitant to do that as I have no way to get any of the files back onto the device. Could this be because I haven't updated to iOS8 yet? I've been having other problems such as apps crashing unexpectedly lately as well, for example my music shuts off randomly and apps such as Twitter and Tumblr and a few others crash on launch. I'm definitely not a genius when it comes to technology by any means, so I have no idea what's causing this problem or how to fix it, any help would be greatly appreciated!

    Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
    Does the iOS device see the network?
    Any error messages?
    Do other devices now connect?
    Did the iOS device connect before?
    Try the following to rule out a software problem:                
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on your router
    .- Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network      
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • Unable to browse the internet even though I'm connected the network

    I have a new iMac. I can connect to my wireless network via Airport. I can print to my wireless printer but I cannot connect to the internet using a browser (Safari or Firefox). I can ping (e.g., Google.com)successfully but can't connect via a browser. I can connect to a neighbor's unsecured network and browse the internet at will. I have WPA security activated. I have 3 PC's on my home wireless network that connect to the internet with no problem.
    I've been on the phone with both Apple and Belkin support all weekend. Apparently the router is working. Apple support has not been able to diagnose my problem. The latest suggestion by Apple technical support is to install Snow Leopard and see what happens.
    Has anyone encountered this issue before? I'm new to the iMac world. Always been a PC guy so I'm having difficulty understanding why I can connect to my network but can't browse.

    That's interesting I have a similar issue, the wireless suddenly stopped working for me.
    I get an IP address assigned, my /etc/resolv.conf file is updated correctly to DNS and I have a properly configured gateway yet I can't ping anything.
    This only started happening recently as well.
    It is odd that you can ping an address but not surf, have you tried disabling WPA security on your router and seeing if that makes a difference?

  • My macbook won't connect to the internet even though my router/connection is fine

    Two days ago my computer was fine. Since yesterday it won't connect to the internet. I've been in touch with my service provider and determined that my router is fine and everything is correctly connected. I've rebooted my modem, restarted my computer, taken dhcp offline and put it back on, repaired disk permissions... Not necessarily in that order but nothing had work. Does anyone have any suggestions?

    We've determined, then, that you use your cable rather than wifi for your signal. Approach this in an organized way:
    1. ISP. Check your ISP's webmail to make sure you can send and mail email using the webmail interface. If you can, that means your ISP can still send and receive emails - if only on webmail. Useful if your normal email is malfuctioning, like now.
    2. Modem. Unplug and reconnect your modem, and make sure the connection is snug.
    3. Cables. Make sure all of your cables and plugs are connected; it's easy to disconnect an ethernet cable while cleaning, or after random kicking.
    4. Connection wizard. Go to Mail/Window/Connection Doctor, and take down the results.
    Most of the time, you can trace the problem after following these steps. If there's still no luck, provide detailed info on your results.

  • My computer cannot access the Internet, but my iPad can...

    My computer cannot access the Internet; it keeps saying "a connection timeout occurred," but my iPad is connecting fine.  I'm running OSX 10.8.2

    Back up all data.
    Launch the Keychain Access application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Keychain Access in the icon grid.
    Enter the name of your wireless network in the search box. You should have one or more "AirPort network password" items with that name. Make a note of the name and password, then delete all the items. Quit Keychain Access. Turn Wi-Fi off and then back on. Reconnect to the network.

  • Hi - i have an ipod and when i connect to my pc and try to update the software, its says that cannot update as im not connected to the internet even though i am. what can i do?

    hi - i have an ipod and when i connect to my pc and try to update the software, its says that cannot update as im not connected to the internet even though i am. what can i do?

    Update Server
    Try:
    - Powering off and then back on your router.
    - iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    - Change the DNS to either Google's or Open DNS servers
    Public DNS — Google Developers
    OpenDNS IP Addresses
    - For one user uninstalling/reinstalling iTunes resolved the problem
    - Try on another computer/network
    - Wait if it is an Apple problem

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