Cannot access Time Capsule for backup, but wi-fi is fine

Hi all,
from time to time, suddenly any Mac in my house is not able to connect to TimeCapsule, while wi-fi is working fine. I can access Airport utility and see and configure the hardware.
The only working solution is to switch off Time Capsule by unplugging power cable, then plug again.
Time Capsule wil allow again to reconnect and back up via time machine.
The log seems to show this message:
1) Nov 18 08:28:55 MacBookPro-wzm.local com.apple.backupd[11737]: Attempting to mount network destination URL: afp://Name%20Surname;AUTH=[email protected]/Data
2) Nov 18 08:29:53 MacBookPro-wzm.local com.apple.backupd[11737]: NAConnectToServerSync failed with error: 64 for url: afp://Name%20Surname;AUTH=[email protected]/Data
3) Nov 18 08:29:53 MacBookPro-wzm kernel[0]: ASP_TCP CancelOneRequest: cancelling slot 0 error 89 reqID 1 flags 0x9 afpCmd 0xF so 0xffffff8049064390
4) Nov 18 08:30:03 MacBookPro-wzm.local com.apple.backupd[11737]: Backup failed with error: 18
I don't know if line 3 is related to the question.
All the machines are running Mountain Lion at latest version.

Have you set up the TC with user accounts??
Most people just use the TC password..
I have done very little with user accounts on the TC.. it seems fundamentally wrong headed to me.. If you have a domain controller with everyone using accounts to login that is fine.. and the TC would then exist in connection to the domain controller.. but it is a home device and there is no function to all that.
What will happen if you change over to standard security or even turn on the guest account I am too scared to suggest as you may not easily get connection back again.. The TC certainly displays a warning going to accounts.. I am not sure of warnings going away from accounts.
If you didn't setup the TC, do you have admin access to it??
Perhaps I am assuming too much before you tell me everything. But I may suggest things you don't want to try.. unfortunately I cannot say this will work.. the issue is widespread across the Mountain Lion TC combo and I have yet to see Apple suggest a solution or even fess up there is a problem. Daily reboots are just simply now a part of the scene for all windows and Mac users.
Is the TC the main router for the network.. 1 hour is not default lease in the TC and very few people even know how to change it.. standard is 1day. I would consider 1hr adequately short for all arp tables to be kept up to date.. the computer should be seeking new lease at 30min.. ie half lease time.
If the TC is bridged an not controlling the network.. that can contribute to the issue.
Setting a static IP on the TC if it is bridged my help.

Similar Messages

Cannot see Time Capsule for backup but internet perfect A

I've seen other posts about time capsule problems and most talk about wireless dropout and loss of internet connectivity. My situation is almost the reverse:
Full airport strength in menu bar. Full access to internet sites on at least one computer. Cannot see Time Capsule via Airport Utility or in Finder on any computer. Time Machine backups fail (marked as Delayed in menu bar item).
If I reboot (via unplugging) the Time Capsule, it shows up again in Airport Utility and backups are successful. This has happened three times now. I think the first time was prior to upgrading the firmware. The second two times were after the Time Capsule firmware upgrade. In the second two instances, it looks like the backups run for about 12-13 hours, every hour. No problems. Then, they drop out. Yesterday, it ran from 8:30 AM until 9 PM.
I've got two Macs (a Powerbook G4 and a MacBook Pro), each running latest software updates (security, 10.5.2, etc.).
Unplugging (rebooting) my Time Capsule each day is not an option. That's partly why I moved from an ancient LinkSys router that always needed to be rebooted since we lost local and internet access. Any help is much appreciated!
Cheers,
Drew

Have you set up the TC with user accounts??
Most people just use the TC password..
I have done very little with user accounts on the TC.. it seems fundamentally wrong headed to me.. If you have a domain controller with everyone using accounts to login that is fine.. and the TC would then exist in connection to the domain controller.. but it is a home device and there is no function to all that.
What will happen if you change over to standard security or even turn on the guest account I am too scared to suggest as you may not easily get connection back again.. The TC certainly displays a warning going to accounts.. I am not sure of warnings going away from accounts.
If you didn't setup the TC, do you have admin access to it??
Perhaps I am assuming too much before you tell me everything. But I may suggest things you don't want to try.. unfortunately I cannot say this will work.. the issue is widespread across the Mountain Lion TC combo and I have yet to see Apple suggest a solution or even fess up there is a problem. Daily reboots are just simply now a part of the scene for all windows and Mac users.
Is the TC the main router for the network.. 1 hour is not default lease in the TC and very few people even know how to change it.. standard is 1day. I would consider 1hr adequately short for all arp tables to be kept up to date.. the computer should be seeking new lease at 30min.. ie half lease time.
If the TC is bridged an not controlling the network.. that can contribute to the issue.
Setting a static IP on the TC if it is bridged my help.

Possible to simultaneously use time capsule for backup + another router for internet?

I will soon be moving into an apartment in which my landlord provides wireless internet through her own router.
I also have my own Time Capsule, which I'd like to continue to use to back up my Mac via Time Machine.
Is it possible to connect to both my Time Capsule (for backup only) and another router (for internet only) at the same time?
If not, can anyone suggest a good workaround?

moskovit wrote:
I've done a little research, and it looks like I might be able to wirelessly daisy chain the two routers, using WDS (wireless distribution system), assuming my landlord's router supports it, but that this would drop the speed of the internet significantly: https://discussions.apple.com/thread/2623802?start=0&tstart=0
It works extremely poorly and the landlord would need to agree to it.. plus it would require use of WEP security which is hackable by children with internet hack kits in about 2min flat. Don't go there. Apple have made their products incompatible with most other routers. So any suggestion of a workaround will involve spending some money on your part.
You could buy a airport express and plug that into the main router by ethernet.. again if allowed. Your TC can do wireless bridge to another apple product very well. Messy but could work. It is not that expensive to get a second hand AEBS and use that. You don't need the latest products but wireless range would be better in the AEBS than AE.
So I'm still wondering: Is there another workaround? Is there a way to get my mac to connect to my time capsule (for backup) and another router (for internet) simultaneously, or is that just technologically impossible? If it's impossible, is there another solution?
You cannot wirelessly connect to two different wireless devices at once on one client. You need to either have a second wireless client in the laptop.. for instance a USB stick which can be fairly tiny nowadays. It is just you need to find one with Mac drivers. Or the TC must have internet connectivity. You could get that by buying a wireless bridge, and using that in your room, with the TC plugged into it. Universal wireless bridge devices are fairly cheap, but can be a pain to setup. Look for products that work with the main router and use as fast a speed as possible. It can be a tricky setup as you need the wireless bridge working on one channel and the TC working on another. What I am suggesting is the WDS solution you found but using two different boxes to do it. And not using WDS at all, unless the main router is suitable, but rather universal bridge.
The hassle of all that suggests to me,, I would go for the wireless stick, so your Mac laptop has two wireless clients.
http://www.ebay.com.au/itm/iMAC-MAC-Apple-Airport-G3-G4-G5-OS-X-USB-WIRELESS-CAR D-/290538112833?pt=LH_DefaultDomain_0&hash=item43a56bc741
I have no idea if this works just to show you what I mean. Please do research it yourself.
An ethernet connection to the TC is far superior solution albeit would require you to plug and unplug it.

I want to install a new Time Capsule for backups. I also have a B box2 from Belgacom for the digital TV, so how do I install?

Hi,
I want to install a new Time Capsule for backups. I also have a B box2 from Belgacom for the digital TV, so how do I install?

Just setup the TC in bridge.
Assuming you are using Lion.. download the airport utility that has some utility.
http://support.apple.com/kb/DL1482
Then manual setup, internet tab, connection sharing.. off bridge mode.
Then plug the TC into the Bbox and just use it as wireless target for your air.
You can use wireless on Bbox if that works as well, and you might need to juggle wireless channels to get everything working. Having both set to auto is not a good idea.. set and lock channels on one or the other but best is both.. On the TC go to the airport wireless page. change it to manual.. lock the channel. You can use 1, 6, 11 or 13 in ETSI..

Use time capsule for backup for HP Windows computer?

How can I use Time Capsule for backup on a HP Windwos computer?

Apple does not offer Windows backup software.
A popular PC application used to backup a PC on the Time Capsule is Genie Timeline Pro. You might want to take a look:
Genie Timeline Pro | Overview | Time Machine Backup Software for ...

Setting up Time Capsule for backup only on existing wireless network

I have a wireless network already set up with a NetGear wireless router. Cable plugs into router, router connected via ethernet cable to my Power Mac G5 desktop, plus 2 PC laptops in the house also connect wirelessly to the home network via this router.
I want to set up Time Capsule as an external hard drive to back up all three computers -- I don't necessarily need to use it as a wireless router although i'm not opposed to that if it's easier to do it that way.
When i try to set it up using AirPort utility, i get the amber flashing light. Airport utility is able to discover the device, and then always asks if it's OK to switch networks. I've tried both "switch" and "don't switch"; either way when i try to set it up, AirPort utility stalls out on "Reading Time Capsule Configuration"; eventually giving me the error msg: "Base Station Error: AirPort Utility was unable to find your Apple wireless device."
All i want to do is mount it as an external hard drive so i can use Time Machine for backup, and be able to use it to also back up the PC laptops wirelessly. I need help in the following three areas:
1. How should I be physically connecting my devices if i want to do this? Which cables go in which ports? There is only one ethernet port on the back of my G5. The G5 can connect to the router either wirelessly OR via ethernet cable. I've tried G5-->Time Capsule-->Router, G5-->Router-->Time Capsule, Router-->G5 PLUS Router-->Time Capsule, and I've tried every variation on the regular ethernet and WAN ports. What's the right way to do this.
2. If i'm not setting up the TC as a Wireless Router, is AirPort utility even the right tool for setting it up? it seems to be confused by the two wireless networks and won't let me get past that point. Am I supposed to click "Switch" when it asks me to switch networks? Is there a way to just mount it as an external drive and bypass the AirPort utility setup entirely?
3. Once i get it set up so it's visible as an external drive and usable for Time Machine backup, how do i then make it available to the other PCs on the network so they can back up to it also?
Thanks for your help.

sarah,
You already have an existing wireless network.
You do not need to plug the Time Capsule into anything except power.
Set the Time Capsule to "Join an existing wireless network"...
That is all you need to do.
Then all the computers should see the Time Capsule.
If you can't see "Join an existing wireless network" in the choices, hold down on the option key and then click on the choices.
Give that a try.

Have the following iMac at home and am contemplating adding a MacBook Air and a 2TB Airport Time Capsule for backup/storage and increased WiFi speeds. My question is this (1) a compatible setup, and (2) will my older iMac slow down the WiFi speeds? Man

Have an older iMac and am contemplating adding a new MacBook Air and a 2TB Airport Time Capsule to increase WiFi speeds. My question is (a) is this a compatable setup and (b) will the older iMac slow the WiFi speeds?
Thanks

Be careful about mixing Time Machine backups and other data on the TC's disk. That will cause conflicts, sooner or later. See #Q3 in Using Time Machine with a Time Capsule for an explanation and some possible workarounds.

I can use my time capsule for wifi, but can't connect for backup

I have been using my TC for a couple of years now, always as a router and backup disk. I went on a long trip then came back and tried to connect to it, I can use the wifi, but I can't connect to the disk to see it or use it for backups. I also have a PC connected to the TC and I can see the contents on there through explorer.
Any ideas would be appreciated...

how do I get the Mac addresses for each device (this won't be a problem, I demand the device, check it, and then return it).
What wireless devices are we looking at here?
Most devices have the AirPort ID or MAC Address or Hardware Address printed on the back or bottom of the device
Otherwise, you can learn the correct number by process of elimination. Turn off all wireless devices except your Mac computer....if it is connecting using wireless.
Open Macintosh HD > Applications > Utilities > AirPort Utility
Click on the Time Capsule icon
Look for Wireless Clients and click on the numerical IP address that is displayed
Another box will open
Look for the Hardware Address. It will be displayed as xx : xx : xx : xx :xx : xx
Write that down and note that it is your Mac.
Now, connect another wireless device and repeat the sequence. Click on the "other" listing that you see to find out more info about that device. Write down the ID or Address and note what device it is. Then power it off.
Do the same for each wireless device that you want to have limited access.
Post back when you have all the info.

Using Time Capsule for backup storage as well as Time Machine back-up

Just set up Time Capsule and used Time Machine to back up files. All working OK with new backups as well, but I need to transfer files from an external hard drive to Time Capsule.
Read on Apple site, "Note: Time Machine works best if you use your back-up disk only for Time Machine backups. If you keep files on your bckup disk, Time Machine won't backup those files and the space available for Time Machine backups will be reduced.
What I really need is to have Time Machine backup everything. I don't have enough internal hard drive space on my MacBook Pro to transfer files from the external hard drive to the computer so that Time Machine could read them and back them up. How can this be accomplished? Is there another way? Thank you.

1. "Use Disk Utility in your Applications > Utilities folder to check the format of the disk. Mac OS Extended (Journaled"
I did this and the external disk is formated corectly. Thank you!
I "Entered Time Machine" again and found the external drive listed (Yes!) I reviewed files including photos and some video files and all were accessable except my iPhoto files. Note: I have been using iPhoto Manager (3rd party software) to organize my iPhoto picutres for some time now on the external drive. My internal hard drive, 125 GB, filled up years ago, so I got this program and moved the iPhoto images off the internal drive. I can see the information for the files, i.e. size, created date, lst modified date, but cannot get acess to the picutres. When I try the same procedure with my external drive I can get into the files and get access to the photos.
Is there a way to gain access to these pictures?
2. I also saw that my Applications folder had been backed up as well, but none of the Apple software, Adobe CS programs, Flash, Final Cut Pro are there. I am wondering if it is because this is an institutional college set-up machine and they installed the original software. There is a "Tech" folder that I do not have access to on the machine. I can update the college installed software and add software myself. All of the software I have added over the years seems to be there in the backup.
So is this simply not accessable except via "Tech"?

I want to use the Time Capsule for backup only.

I picked up a Time Capsule thinking I could use it just for backups. So far, I've been unable to connect to it. I did set it up to extend my current WiFi network, but now I can't see it with Time Machine. What do I do to make the Time Capsule to function just as a wireless back up drive?

OK, I tried this, what happened is that my iMac lost connection to the Internet while the Ethernet connection was active.
I said to do this only whilst you setup the TC.. and maybe do the initial backup .. otherwise the idea is to put the TC into the network, which is what you were trying to do.. but obviously do it so that it works.
As stated, if you bridge the TC.. simply update it.. and plug it into the main router by ethernet. You should now be able to do what you wanted.. connect to it by wireless and use it for backups. The fact that it is linked to the network is absolutely necessary if you want internet at the same time as backups are running. The wireless cannot connect to two different routers at the same time.
I'd like to know how do I not have it override my Wifi connection and allow me to access the hard drive? If I can't do this, I'll be forced to take the Time Capsule back.
Please give me exact steps how to setup and use a Time Capsule just as a hard drive. Thanks!
You only need to do this if you intend to keep the TC connected only to your computer by ethernet, without a network connection.. is that what you want?
The trick is very simple. Set ethernet manually not by dhcp.. do not set a gateway (router) or DNS for ethernet.
You can also simply change wifi connection to the top of the list. Both of these are set in the Mac itself not the TC.. the TC can just run as router but with nothing connected.. and ignore the lack of connection.
The end point of this process though is you have the TC doing what an external hard drive can do, better cheaper and faster. To use the TC as a backup device only connected by ethernet or wireless is a waste.
Tell me what you want to do.. ie your preferred setup in the light of the previous discussion and I will give you all the screen shots for the exact steps to set that up. I will need to know what IP your current router uses.. and the dhcp range if possible.

How do I use Time Capsule for backup only over an existing network (or ethernet)

Ok, first, I have been using Mac now for about 2 years and every little thing I do is much harder than advertised. I have yet to experience the mythical ease of Apple products.
With that said, I was talked into buying this 2TB Time Capsule. Which right now seems to serve nicely as a very expensive paper weight.
Here's what I am trying to do. I was told I could use this as a wireless backup. I have a cable modem and router in my house. I do not want to insert Time Capsule as the router. I would like to either hook it up to the existing network or have it just wireless. Whatever works best for backup use.
I set the time capsule up to connect to an existing network. Which it did. Green light is on.
When I select it as a backup drive in Time Machine, it works. However it does not back up. It will say Waiting to Backup and do nothing. If I select Back Up Now on Time Machine, it says it cannot find the disk.
Is it possibly because I had used another backup disk prior and kept it? When I set the Time Capsule I selected to use both.
I am at a loss. I am not a techie. And there are more options of use than the instructions cover.

The problem is your method of connection I suspect.
The TC was always designed to plug into the main router. It does not have to be in the same room but it has to be ethernet connected.
Please post a few screenshots of the setup.. that makes it so much easier for me to work through it with you.
Posting screenshots here is easy.. press the little camera and select the shot from finder.
What I need is the summary page from your airport utility.. ie this one.
Then click on edit button which I have highlighted and show me the tabs for Internet, Network and wireless. eg this is the internet. (show me the whole thing.. I have cut it off to keep it small).
We can then work through the issues.

Mountain Lion cannot access Time Capsule

Hello,
I just finished installing Moutain Lion and trying to access my things on Time Capsule.
I cannot do that. Migration Assistant is saying that some backup could not be accessed, accesing by Time Machine prefs paneldoesn't work (operation can't complete, error 6584), mounting the sparsebundle file is impossible because of a "ressource temporarly unavailable", mounting with disk utility doesn't work either, copying the sparsebundle on my desktop is saying I have "no permission" to do that, but when I right to show the package content of the sparsebundle, I can see a lot of 8.4MB files who are I guess my backup..
Can you please exlpain what I have to do ??..
Thanks
George

Hello again, I finally manage to acces TC and I'm busy copying my sparsebundle file on my desktop..
When I will have that, does anyone can explain how I can acces and recover my things on it ?..
I have 100s of 8.4MB files in it, how do I get my folders ?..
Does anyone can tell that ??..
Thanks in advance.
G78

Cannot access Time Capsule spasebundle from migration

Our time capsule is used to backup 3 Macs, yesterday our iBook power supply gave up the ghost after 3 years great service. Whilst we wait for the new one I was going to recover the account on to one of the other machines.
When I use migration assistant to try and recover the account I only see the good two machines and not the one I need to restore from. If I use finder to view the time capsule disk I can see the sparsebundle and it has the same permissions as the others.
Anybody have any ideas?
Cheers

Need a bit more info.
Now this is what happens when I plug it in:
Plug it into power?? The main router?? Sorry I am unclear what you are plugging it into.
It sounds like you have not done the setup.
The TC should be in bridge and plugged into the current modem router you have.. and powered on full time.
If you cannot access it via the utility, I strongly suggest you buy the apple usb to ethernet dongle.. which helps air people no end.. or use any other computer that has a real ethernet port.
Otherwise set to factory and start over. (this will not do anything to what you already have on the disk).
Hold in reset and power on the TC.. wait about 10sec until the front led rapidly flashes. .then you can connect the computer.. and do the setup.. choose bridge in the Network section of the utility and update the TC.
Then you can plug it into the main router and access it and internet at the same time.. either by TC wireless or the main modem wireless.
Please note. .Gen1 TC is only going to last very little time.. it is already well past the average lifespan.. many died at 2years.. most gone by 4years.. plan on storing nothing important on it.

Cannot Access Time Capsule or Computer with MobileMe enabled

I have back to my mac set up on my imac but when I connect to a different wifi or tether my phone I cannot access the Time Capsule or Back to my Mac I'm 100% it is set up right this is getting really annoying for an Apple product. I have comcast if thats of any help.
Share disk over wan checked and allow setup over wan but still no dice. I tryed the dyndns way and it configured the dns for my domain I let it use but then it still wouldn't work so I just cancelled that and came back to square one.

Need a bit more info.
Now this is what happens when I plug it in:
Plug it into power?? The main router?? Sorry I am unclear what you are plugging it into.
It sounds like you have not done the setup.
The TC should be in bridge and plugged into the current modem router you have.. and powered on full time.
If you cannot access it via the utility, I strongly suggest you buy the apple usb to ethernet dongle.. which helps air people no end.. or use any other computer that has a real ethernet port.
Otherwise set to factory and start over. (this will not do anything to what you already have on the disk).
Hold in reset and power on the TC.. wait about 10sec until the front led rapidly flashes. .then you can connect the computer.. and do the setup.. choose bridge in the Network section of the utility and update the TC.
Then you can plug it into the main router and access it and internet at the same time.. either by TC wireless or the main modem wireless.
Please note. .Gen1 TC is only going to last very little time.. it is already well past the average lifespan.. many died at 2years.. most gone by 4years.. plan on storing nothing important on it.

Using Time Capsule for backup only (no Wifi)

I posted a problem in another thread ( https://discussions.apple.com/message/22500623#22500623 ) about conflicts with my Time Capsule and Comcast modem. Apple concluded that there was a hardware problem with the Time Capsule. I got a new Time Capsule yesterday since I couldn't get a refund on the old one. Because configuring the Time Capsule to work as a Wifi station requires such a hassle and I don't get any extra benefits in terms of speed compared to my Comcast modem, I now have a very expensive hard drive for backup. I have some questions about using the TC for backup only since I am running into some problems with the backup.
1. Does the TC have to be connected to my modem? It seems that when I do not connect the TC to the modem then I end up with the backup stalling after a few GB. Additionally, I end up with the flashing amber light.
2. If I do connect the TC to the modem it backs up but my WIFI grinds to a halt (likely a product of all the data pushing from the computer through the modem and to the TC). I should add that in Airport Utility I have turned off WIFI on the TC so it should not be interfering with the WIFI. If I do need to connect to the modem are there any tips for not messing up WIFI speeds beyond just backing up when everyone is asleep? I assume not, but it can't hurt to ask.
Thanks.

2. My initial setup showe various errors so I hooked the TC into the modem via the WAN port and then I was able to set up (WIFI off, Bridge Mode OFF) and those errors went away.
If I understand your last post correctly, you say that I should do a reset on the TC. Re-configure but leave the errors because backups will still work. Then I can leave the TC unplugged until I need to use it (which has the added bonus of limited flashing amber light). Is this correct?
You are setting up the TC in the wrong mode.. it has to be in Router mode.. Not Bridge..
You are worrying too much about the flashing amber.. it is irrelevant. You can select ignore and it will go green.
This setup is actually simple.
So here is what I suggest.
1. Factory reset the TC.
Just to get started from a clean setup. And that will put the TC in the correct mode.. ie dhcp and nat.
2. Plug it by ethernet LAN TC to computer. On the computer no other connection.. turn off wireless.
3. Just change the name of the TC to something short as it helps.. eg TCGen5
And turn the wireless off.
And ignore all the other problems.
4. Now setup TM.. I would also start clean.. do a fresh TM setup .. see A4 here.
http://pondini.org/TM/Troubleshooting.html
5. Run the backup. Maybe even erase the TC before you start so you are really doing a fresh clean backup.
The very first backup will start quickly and drop to very slow speed as there are heaps of very small files in the system.. these take a long time to process.. but as it proceeds it will speed up. Overall you should still average 50GB/hr.
6. Once you complete the first backup, later ones should be fine.. but do not expect them to work as well as when you do it hourly.. it does need to do a lot more work to figure out where the TM backup is up to.
I would like to get you to have another crack at using the TC properly in the network. When you are over the pain of all this.. and perhaps when apple releases a decent firmware update you can go back to it.. but I have another suggestion for setup. Get the above working first so you have a good first backup of all your computers.

Cannot access Time Capsule for backup, but wi-fi is fine

Similar Messages

Maybe you are looking for