Cannot access to mobile data & no toggle of 3g/4g/lte in iphone 4s (Version 8.1)

Gents/Ladies i need help!
Why:
>i cannot access to mobile internet plan of UAE Etisalat and no toggle of 3g/4g in Cellular data using IOS 8.1?
>my carrier in General>About was still AT&T 18.0 not Etisalat 14.1?
*I already called my carrier and inform them about my problems but nothing happened.

Is the device unlocked? Sounds like it may have been hacked to use on another network, since AT&T 18.0 is the latest AT&T carrier file.

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