Cannot Access USB Storage on WRT610N From My Computer

Hi ,
I am uable to access my files on the USB Storage Device connected to WRT610. Its configured properly. I can see the drive on my network. When I double click it asks for password which I enter and it takes me to the shared folder. But when I click it it says Not Accessible....You donot have the persmission. FTP works fine.
I have noticed that on the disk page in the Shared Folder Area when you click on the Summary, the box with Groups With Access is Empty. Whereas on the FTP area in the same summary it clearly mentions the admin group.
I have tried every thing including factory reset, hard reset, using new group, new user name etc...but no joy.
The technician from Linsys even spent an hour on my computer and ultimately he gave up and gave me number to contact technical support.
Any Ideas Guys. Its driving me mad!!!
Regards
Nilesh

Let me know the current firmware version in the Router? If the firmware in the Router is an older version then upgrade it with the latest one which can be downloaded from the Linksys/Cisco website. After successful firmware upgrade you need to reset the Router. It is recommended to reset the router once. Steps to reset the router:
Push the reset button on router for 30 seconds, turn off the router wait for 30 seconds and then power it on. Power light should blink when you perform the reset process.
After reset, reconfigure the router and then check the connectivity status of the storage..
NOTE: Before upgrading the firmware must disconnect the USB DRIVE. As the drive connect may corrupt data on the drive, so as a precaution make sure the user safely disconnects the drive by using the button in the Storage page that says Safely Remove Disk

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