Cannot access work emails overseas via wifi

I have both a work IPad and IPhone which I have taken with me overseas for work and I have repeated these steps on both devices several times utilizing several different WiFi locations:
When I arrived overseas I switched off mobile data so I am not charged roaming rates etc
I found a free wifi connection and successfully connected to this
I went into CISCO AnyConnect: AnyConnect VPN "on" ; STATUS "connected' ;tick is shown next to iOSMobilrVPN-FF
I go into my emails and load it up as per normal but it tells me that it has been updated when it hasn't because I have not received any emails now for two weeks isn't right because I normally get more than 30 a day.
Sometimes I get "Cannot Get Mail: The connection to the server failed" but AnyConnect VPN tells me I am connected
A colleague of mine is able to access his work emails with no issues overseas and showed me the steps above but despite my attempts I have yet to get any resolve.
Please help!

Maybe:
http://www.techplex.net/postst75660_Cannot-get-Mail--Connection-to-the-Server-fa iled.aspx
Cannot get mail the connection to the server failed

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