Cannot activate Acrobat Pro XI

I had a subscription to Acrobat Pro XI and it automatically transferred to Acrobat DC I don't like DC at all, it has many bugs. I followed the on-line instructions to uninstall it and reinstall Acrobat Pro XI.When I try to activate Acrobat Pro XI it comes up with an error "Licensing of this software has stopped".I downloaded the trial from Adobe but when I sign in Acrobat Pro does not show up in my products so I cannot see the serial number, Very frustrating.
Please help.

Hi stephenl816,
I've checked your account, and it looks like your subscription was not part of a Creative Cloud membership. So, it may be that you used the wrong installer to reinstall Acrobat XI. Please uninstall Acrobat, and then reinstall following the instructions in this document: Acrobat trial removed previous version | How to reinstall.
An Acrobat subscription doesn't require a serial number, as we use your Adobe ID/password as verification/activation. You should not be prompted to enter a serial number if you install from the link provided in the document I link to.
Let us know how it goes!
Best,
Sara

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