Cannot activate adobe professional 8

I am running windows xp and cannot reactivate adobe pro 8.offline. I need a code before entering serial number and activation numbers. I do not have a page to generate this initial code before activating offline

Hi yks625,
Please let me know how have you been trying to activate Acrobat 8 offline so that I can analyze where the problem is actually occurring.
Hope to hear from you.
Regards,
Anubha

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I cannot activate "adobe Digital Edition"
thats all U////U
only appear this code
E_ADEPT_REQUEST_EXPIRED http://adeactivate.adobe.com/adept/Activate 2012-04-07T14:47:02-07:00%20(1333835222000)%20is%20before%202012-04-07T22:18:17-07:00%20( 1333862297995)
PLIS HELP

The message is telling you that there is a difference in your time
settings. Check your computer's clock and make sure that the date, time
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==============

Cannot activate adobe photoshop invalid serial number

I allready run in circles for days now and cannot contact someone from the helfdesk. This is the problem: I bought the suite design and web prem and received a serial-number from techsoup. I also receive a login-code to download the separete installation-files from the suite.
After installation I tried to activate Photoshop with the serial-number I received but it says it's invalid. I have the idea I need a separated serial for each program in the suite, but if I click on pack, serial numbers it refers to a site about volume licensing and I cannot create an account for this.
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contact adobe support by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html

Cannot activate Adobe 9.0 as I forgot to Deactivate when uninstalling on old PC

Martyn Brown: Hi team, I have uninstalled Adobe Acrobat 9.0 extended from an old PC and did not 'deactivate' it and so now I have it on my new PC, I can't activate it.
Serial: [removed by moderator]
I cannot access my old PC to install and deactivate and so the 'help' section suggests that I contact you.
Never post a serial number on a public forum.
Message was edited by: Peter Spier

OK, I was able to access my previous PC (where I uninstalled but did NOT Deactivate).
I installed Adboe Acrobat 9.0.
On trying to Deactivate, it states that it cannot connect to Adobe (just like my issue on previous post on a second, older, PC) so there is definitely something wrong with things on the Adobe side of things.
I've checked all the obviousl things like my interenet connection, proxies, firewalls etc. etc. but the issue still exists.
I've 'repaired' and updated to latest version on older PC but it still won't Deactivate.
Any advice would be greatly appreciated so I can get my current, new PC back up and running with Acrobat 9.0 ready to update it.
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My PC "died" but I was able to deactivate my Adobe Acrobat Pro.
My new computer is a Mac but I run windows 7 on it.
I Downloaded Adobe Acrobat Pro but my serial number will not activate. I Logged in to Adobe and verified my number. What now?
How can I "talk to" a support person about this?

Hi GingerVero,
Please let me know what version of Acrobat are you using.
What error do you get when you try to activate?
Also give me the serial number and I wll check it for you.
Send me a private message. Do not post it here.
If you dont know how to do that refer : http://forums.adobe.com/thread/1184148
Regards,
Rave

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Kan de discussie in het nederlands?

Do you have a firewall that may be blocking?
Try temporarily turning off Internet Security/Anti-virus software whilst connecting to Adobe secure servers.

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Please advise me as to how I can activate,
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Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

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Thanks in advanced.

Also, their help web-sight was only for cs5.5 and later, they had absolutely nothing, that I could find at least, for older programs.
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I uninstall Adobe Acrobat Pro 8 on my computer, and install on the new computer but I cannot activate the license. Please Help

Hi again,
Please try this:
Reinstall Acrobat 8.
Connect to the Internet.
Choose Help > Deactivate or Help > Transfer Activation.
If you want to activate on another computer, select Erase My Serial Number From This Computer.
When you see the Deactivation Successful message, click Exit.
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Please see http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.htm l
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You never will be able to activate it. Adobe has taken the activation servers offline for that version and the one following.
You might want to take a look at this, which covers your situation:
http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.htm l
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Cannot activate CS5.5 - internet connection error with Adobe servers + customer service non-existent

Just purchased CS5.5 and it works fine however I am not able to activate it. The program says I don't have an internet connection but I clearly do I as I am able to connect to all websites & email etc...
I have tried to contact customer support 6 times:
Contact 1: on hold for 1 hour and 20 minutes after which I was disconnected
Contact 2: on hold for 35 minutes then told it was out of business hours
Contact 3: on hold for 45 minutes then someone picked up the phone and then hung up on me
Contact 4: on hold for 15 minutes then someone hung up on me
Contact 5: on hold for 5 minutes then someone spoke with me and told me to delete a "host" file in Windows32 folder on our system. This didn't fix the problem and then the support person simply hung up on me...
Contact 6: currently on hold for 55 minutes and still waiting...
What is happening at ADOBE? You used to be so reliable now I am not even able to get through to support? It is very worrying... I have no options available any more... what do I do?
PLEASE HELP PLEASE PLEASE PLEASE PLEASE I AM NOW PLEADING FOR SUPPORT!
Richard

Greetings everyone,
I started this thread. Since the thread was posted, my activation issue has dissappeared - HOW I do NOT know. As a last desparate attempt, I uninstalled Norton 360 completely and this might have helped, however I am not sure. Doing the "ping" of activate.adobe.com still doesn't work even with Norton 360 uninstalled and all firewalls switched off. It is very strange that I am not able to ping activate.adobe.com and get a 404 error on https://activate.adobe.com/test but my issue is resolved... strange this seems still to be unresolved.
In fact, I tested that URL and the Ping from over 8 different internet locations within Sydney (friends homes, offices, internet cafe etc) and NONE were successful. How does THAT make it a USER problem when NO ONE can access it???
An Adobe rep contacted me directly by email and supported me directly, which was fantastic, but didn't actually help as all the support he provided was exactly the same as what I had done with other support by phone at least 5 times with no success.
I organised a very skilled computer tech to assist me with my issue and he did everything he could to try and open ports and gain access for the activation but after 6 hours of trying his conclusion was "Adobe is having the issues, not the users".
This seems to be a big problem with Adobe at the moment and should not be.
To Adobe:
I remind and highlight your responsibilities as a service/product provider, under the ACCC law:
http://www.accc.gov.au/content/index.phtml/itemId/961908
As a customer:
"If a service fails to meet a consumer guarantee, you may be entitled to a remedy—either fixing the problem with the services, a refund or compensation for any drop in value from the original price paid—depending on the circumstances."
Amongst other information within that page, I bring your attention to the fact that this issue your users are experiencing would be considered a "Major failure":
There is a major failure when (as the customer):
"you would not have engaged the service if you had known the nature and extent of the problem."
"the service does not meet the reasonable expectations for that type of service, and the problem cannot be rectified within a reasonable time."
and lastly, who is to fix the problem:
"The guarantees are made by the person or business that is providing the service. This means the service provider is responsible for fixing a problem when the service does not meet a consumer guarantee."
The runarounds Adobe is creating for customer, and hours of "on-hold" resulting in little or no customer service, is simply unacceptable and, in fact, a breach of your responsibilities and the law. Adobe... you seem to forget that our businesses or services rely heavily on your software to learn, teach, conduct business or whatever it may be. Our time is precious and the hours wasted to fix issues that shouldn't be there in the first place cost us a non-trivial amount.
Although my issues have been resolved, I am still nervous as it may happen again - I have received no indication of any rectifications of the issue and it appears it is still a major failure with other customers, meaning it could happen to me again at any time.
I would, and so would the rest of the people with these issues, like to know what your steps are, at a higher management level, to fix it and make sure it does not happen any more.
I highly recommend that you escalate these issues as a matter of priority and get your best people onto it urgently.
In the hope of a positive outcome,
Richard
A frustrated customer

Adobe Photoshop Elements cannot activate, no code

On 8/9/14 I purchased Adobe Photoshop Elements 12 & Adobe Premiere Elements 12 from Staples. Serial number on box is
[personal information removed... Mod - https://forums.adobe.com/docs/DOC-3731]
[This is an open forum, not Adobe support, please do not post personal information]
The store manager told me the product would be automatically activated. There is no other serial number provided on the box. I downloaded the DVD and the product will not activate without a serial number. How do I find the serial number, I cannot activate your program. My email address is
[personal information removed... Mod - https://forums.adobe.com/docs/DOC-3731]
[This is an open forum, not Adobe support, please do not post personal information]
. My adobe account does not guide me to solve this problem.

[personal information removed... Mod - https://forums.adobe.com/docs/DOC-3731]
[This is an open forum, not Adobe support, please do not post personal information]
Find your serial number quickly
You MAY have a redemption code
Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

Cannot activate adobe professional 8

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