Cannot activate elements 12, no internet connection (software failure)

I cannot activate both elements 12 Photoshop and premiere because the programm remains to say Connect to the internet, which I am.

Temporarily disable your anti-virus and firewall to see if that lets the activation complete. You might also try temporarily renaming C:\Windows\System32\drivers\etc\hosts to something else. If validation then works, you can rename hosts back, and turn back on your firewall and anti-virus.
Cheers,
Neale
Insanity is hereditary, you get it from your children
If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.

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