Cannot activate facetime - says I need eligible data plan - called AT&T and they confirmed I had an eligible plan and said I needed to contact Apple

Cannot activate facetime - says I need eligible data plan - called AT&T and they confirmed I had an eligible plan and said I needed to contact Apple

I have AT&T also just called them yes to use Facetime on there network you need the mobile share program but if you have wifi in your home like I do and I am always on my wifi 95% the facetime will work on Wifi I am thinking of doing this in Feb because I will have 3 iphone devices on the acct and the price that I quoted will be about 20.00 less then I estamated I would be paying for 3 iphones if I keep the plan I have now and add another separate internet on the 3rd iphone it will be close to 200.00

Similar Messages

  • Cannot activate facetime in Kyrgyzstan

    Cannot activate facetime in Kyrgyzstan
    waiting for activation! provider MEGACOM
    первое включение было в России Москва оператор Билайн все работало без проблем, а теперь я в Бишкеке и активация не проходит???? подскажите что нужно делать
    заранее спасибо!
    first use was in Russia Moscow operator Beeline everything worked without problems, but now I am in Bishkek and the activation fails?? tell me what to do
    Thanks in advance!
    Message was edited by: Vladvia

    http://support.apple.com/kb/HT4319
    Note: FaceTime may not be available in all countries or regions.

  • How can I sync my new iPad with my itunes account on my 4 yr old macbook? I plugged the iPad in once and all music synced. The 2nd time it said update needed. Mac says no update available.

    How can I sync my new iPad with my itunes account on my 4 yr old macbook? I plugged the iPad in once and all music synced. The 2nd time it said update needed. Macbook says no update available.

    " how can I sync my iphone to my mac book without losing all the music and pictures on it?"
    You cannot.  Copy everything you want form the old computer to the new one, then sync it.
    it basically says you have to erase your iphone to sync to a new itunes!
    Correct Iphone will sync, or manually manage, with one and only one computer/library at a time. Syncing, or manually managing, to another will indeed erase the current content.

  • I have an iphone4 and that I have had for four years and they are saying that I am not eligible for an upgrade until the end of July 2015. That is four years and 3 months after I purchased this phone. "Customer service" said I had an upgrade at the end of

    I have an iphone4 and that I have had for four years and they are saying that I am not eligible for an upgrade until the end of July 2015. That is four years and 3 months after I purchased this phone. "Customer service" said I had an upgrade at the end of July 2013, which I did not. She said that in the system my husband took an upgrade July 29th 2013. He didn't even have a Verizon phone, he had a work phone with T-mobile. I have asked what device he supposedly upgraded to since no phones have been activated and we all still have our same phones and numbers. Remember at the time, said husband had a work phone with T-mobile. I still have the very same phone as do all of the rest of my family members. No one has upgraded. I spoke with "customer service" for more than a half an hour today, Char promised me that her supervisor (Emily) would call me back by 7:30 tonight to clear up this problem. Well guess what? No call back so where should I go from here? Any advice or help would be greatly appreciated. Thank you for your help.

    someone swapped upgrades.  Phone could have been sold For quick cash. 

  • Facetime says connecting after you answer the call but doesn't actually connect and both iphone 5s were quick reset-ted and facetime was turnt on and off, any reasons like why or how and how to fix this concerning issue

    facetime says connecting after you answer the call but doesn't actually connect and both iphone 5s were quick reset-ted and facetime was turnt on and off, any reasons like why or how and how to fix this concerning issue

    Apple has released a document which is reported to address the recent FaceTime issue.
    http://support.apple.com/kb/TS5419

  • My apps wont update! App store says I have 20 updates, when I click update all, they all go in to "Waiting" mode and its been like that for 24 hours now with no sign of updating. Do I have to delete them all and reinstall ?

    I updated my iOS system 2 Days ago. App store says I have 20 updates, when I click update all, they all go in to "Waiting" mode and its been like that for 24 hours now with no sign of updating. Do I have to delete them all and reinstall ? any help much apreciated.

    Snafujafo wrote:
    Dear ED3K:
        First:  I hope you don't work for Apple as you have some poor communication skills in assistance. That said, I would never in a million years pay you 45 dollars to help me. I think I would sleep with Satan first!!
    No one here works for Apple. This is a user-to-user technical support forum. Everyone here is a volunteer. You tend to get from this forum what you bring to it. If you come in ranting and raving and saying you're going to throw your iPhone out the window and that Apple is mean, people are not likely to respond to you with sweetness and light and puppies and kittens.
    If you really want help, I'd suggest you take a deep breath and then start a new thread in which you explain the problems you're having, the steps you've taken to resolve the problems, any error messages you've gotten. Stick to the facts. Check the attitude and emotion at the door. People will do their best to help you.
    Best of luck.

  • If you upgrade or renew your storage but no longer need it, you can cancel. If you cancel your storage plan within 15 days of an upgrade or within 45 days after a yearly payment, you can contact Apple for a full refund. how do i contect apple to get refun

    If you upgrade or renew your storage but no longer need it, you can cancel. If you cancel your storage plan within 15 days of an upgrade or within 45 days after a yearly payment, you can contact Apple for a full refund.
    i upgrade a few minets ago. how can i contact apple to give me back money?

    Call the Apple online store for your country (1-800-MY-APPLE in the U.S. and Canada).

  • I NEED MY UNBLOCKING CODE FOR MY IPHONE 4S ,I HAVE BEEN INCONTACT WITH MY SERVICE PROVIDER AND THEY CONFIRMED THEY HAVE SENT AN EMAIL TO YOURSELF TO GET THE CODE AND NOW I NEED TO CONTACT YOU MYSELF IS THIS CORRECT AS VODAFONE DO NOT SEEM TO BE HELPING ME

    I NEED MY UNBLOCKING CODE FOR MY IPHONE 4S ,I HAVE BEEN INCONTACT WITH MY SERVICE PROVIDER AND THEY CONFIRMED THEY HAVE SENT AN EMAIL TO YOURSELF TO GET THE CODE AND NOW I NEED TO CONTACT YOU MYSELF IS THIS CORRECT AS VODAFONE DO NOT SEEM TO BE HELPING ME

    There is no such thing as an unlock code for an iPhone. It's done by restoring the phone using iTunes

  • I have a new ipad 3 and cannot activate facetime or imessage - it says "unable to connect to server"

    Is there a waiting time before being able to activate Facetime or iMessage on an ipad3?
    I purchased my ipad today and cannot use Facetime or iMessage yet.

    Good Evening Meg,
    I´m form Mexico City and I am experiencing issues to enabe iMessage too.
    Do you know if this outage is only affecting US customers, or this can be extended to other locations??
    Thanks!!!!

  • Cannot activate facetime on my iMac 27"

    Hi there !
    When I´m starting the facetime software there is a note that I must activate it. I do it and then
    I sign in with my existing apple id and in the next window of this dialog I have to decide which
    phone-number or mail-adress I want to use.
    I decide to use a mail adress (its a confirmed adress from my apple id) and the software "proof" this
    but runs out of time; since 15 minutes without any effect.
    I try this several times since 2 days without success.
    Any help for me ?
    Thanks in advance !
    I´m using an 27" iMac 2,7 GHz Intel Core 5 with OS X 10.9.5 and facetime 3.0 (1651)
    It´s really annoying because I have to get in touch with a very important person to me.

    Please read this whole message before doing anything.
    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
    Step 1
    The purpose of this step is to determine whether the problem is localized to your user account.
    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. Same problem?
    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
    Step 2
    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
    Please take this step regardless of the results of Step 1.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
    Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem?
    After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

  • Why cannot activate Facetime on IPhone using email address as an option - similar to Ipod and Ipad2

    Unable to activate Facetime on my IPhone 4 ( Unlocked and bought from Apple stores in France ),
    It's keep saying " Waiting for activation..."
    As a suggestion, a software upgrade that enable IPhone4 FT to be activated using an email address instead of the phone number.
    Please advise if possible... one day

    Not possible.
    The iPhone is a ..... phone. FaceTime with an iPhone is activated with the iPhone's cell phone number only.
    If Apple plans on changing this one day, no one here knows.

  • Cannot activate facetime on iPhone 5 and got below message  "Could not sign in. Please check your network connection and try again". All networks work well (WI-FI or At

    I got my new iPhone 5 Last Friday. However I can not activate facetime on the new iPhone 5. All other function work well.
    I used my apple ID and always get the below message " Could not sign in. Please check your network connection and try again".
    My network work well. I can access internet, apple store with no issue via wi-fi or AT&T 4G. No password issue as I can use the same apple ID register other access and apple store.
    I noticed that many users are complaining the facetime after upgrading to iOS6. Not sure if this is the reason?
    Any one here can help on this?
    Thanks

    Facetime is accessed through Contacts or Messages. The only place you will find anything else in is Settings, where you would activate it. There is no stand alone app for Facetime like on the iPod or iPad.

  • Cannot activate facetime after updating to IOS 7

    How to activate facetime and iMessage after updating IOS  7?

    Hello there, Tisya59.
    The following Knowledge Base article should help with troubleshooting the issue you're having:
    iOS: Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/ts4268
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro D.

  • TS4268 I keep getting "cannot activate facetime check wifi connection" but my wifi is fine.

    Having trouble activating facetime. I was able to facetime previously. When I sign in with Apple ID and password I get "cant activate facetime check connection. However, my connection is fine.

    Hi there,
    I'm having the exact same issue but with all my i devices. What's the solution?

  • TS4185 Cannot activate FaceTime.

    I am unable to activate FaceTime on my Mac.  Once I sign into my apple ID, it verifies my email and then gives me an error message.  I have an active internet connection and am using the correct apple ID and password.  I have tried everything listed on these forums.  Please help.

    I am also having the same problems. it was working before I updated to mountain lion...

Maybe you are looking for

  • 2106f Error Code after Internet Recovery Attempt

    Anyone ever get a 2106f Error Code after Internet Recovery Attempt? What next? Background: Macbook Pro (late 2011) shows startup progress bar, goes ~ 1/10th of distance, freezes, then goes black after ~2min. Did this: 1. Clean startup attempt (shift)

  • ALE Error while sending PO IDOC through EDI

    Hi Experts,                   I am sending one PO IDOC through EDI but I am getting the following error:-                   Message no. B1130.                   "Too many recipients found for message type ORDERS in the ALE model"                   Ho

  • Google says Toshiba need to update out android market app so we can get google movies. Jim!

    Since I don't want to call Toshiba 's foreign country/non English speaking customer service,I thought this would be the next best thing. I spoke with a Google representative today and he was pretty helpful. He told me that the reason the Google movie

  • LSO - Follow up for WBT Courses

    Hi Experts, I have created a WBT Course which is accessed by the learner. My question is how do you manage course follow up for Web Based Training from the Instruction and Tutoring tab on the portal? What all relationships are to be maintained to do

  • Software compatibility question

    I can not save files I have created in a software program I have been using for almost a year. When I contacted the software co. they think it is a Mac problem. She thinks I am blocked out. Every time I download a file I get a convert file message.