Cannot activate iPhone 4 "we're sorry, we are unable to continue..."
Help, recently upgraded to iPhone 5, so asked t-mobile to unlock iPhone 4, so I can pass on to my wife. Had text confirming request, so I plugged iPhone 4 into my mac to restore to factory settings, and see if phone had been unlocked. After this, tried to activate the phone and I now have the following message "we're sorry, we are unable to continue with your activation at this time." I get the same message when trying directly via wi-fi on the phone. I have tried emergency restore, etc. no luck. Could it be I have no SIM card in the phone? I don't want to activate wife's new SIM card, in case phone doesn't work!
you need to put the sim of the one she is going to use in when unlocking and be connected to wifi
if it has all been done properly as it sounds it has it will be fine
Similar Messages
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when i try to activate itunes on my iphone it continues to say "We're sorry, we are unable to continue with your activation at this time." and now my phone has stuck. what happened?
Hello mzpartia,
I found an article from Apple that specifically outlines how to try and troubleshoot this issue. It's called iPhone: Troubleshooting activation issues found here: http://support.apple.com/kb/ts3424.
Resolution
Perform the following steps if you receive one of the messages above:
Restart the iPhone.
Try another means of reaching the activation server and attempt to activate.
Try connecting to Wi-Fi if you're unable to activate using a cellular data connection.
Try connecting to iTunes if you're unable to activate using Wi-Fi.
Restore the iPhone.
If you receive an alert message when you attempt to activate your iPhone, try to place the iPhone in recovery mode and perform a restore. If you're still unable to complete the setup assistant due to an activation error, contact Applefor assistance.
Take care,
Sterling -
Help me!!! I can't activate my iphone 4!!! iTunes say: Were sorry, we are unable to continue with your activation at this time. Please try again later, or contact customer care! What me do?! =((((
i try it 3 day help me plzI tried it - does not help
i'am colled in apple thay said that i must to pay 70USD for Apple Care Protactive Plane becouse my phone out of warranty and then thay can help me.
i will hapend with activation before i unlock my phone in AT&T.
what i need to do for activation ? -
restored my iphone 5c and now cant activate it. tried to use wifi and i tunes but both things give me the same : We're sorry, we are unable to continue with your activation at this time. pls hep !
Was your phone jailbroken/hacked?
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Help me!!! I can't activate my iphone 3gs!!!
iTunes say: Were sorry, we are unable to continue with your activation at this time. Please try again later, or contact customer care!
What me do?! =((((
Help me!!!
AT&T are unlock my phone, official!!!1) Check your iTunes account.
2) you have to be at your computer. Apple is very smart, the place you put your I'd or password is not near data base.
3) make sure your ID and Password is correct. When type on the phone, if you don't check you might press the wrong key some time cases where people have long Neil.
4) go to apple website n reset the I'd or password. -
i update ios4.3.3 to 6.0.1 Help me!!! I can't activate my iphone 3gs!!!
iTunes say: Were sorry, we are unable to continue with your activation at this time. Please try again later, or contact customer care!sorry, but it sounds like your regional apple systems - activation server or network - are overload. you might wait or go to the next apple store.
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Hi, Everyone my Uncle gifted me a New Iphone 4 From Us which was At&t
I live in Saudi Arabia, Jeddah As iphone was not In Service So i used a Application SAM then when i connected to itunes iphones latest ios version was available ios 6.1.2 i updated and installed it so now i have to Activate Iphone and itunes is telling
We're sorry, we are unable to continue with your activation at this time.
Please try again later, or contact customer care.
what to do pls help if u nwThat would be the wireless number assigned by AT&T when the purchaser of the iPhone signed up as a customer with AT&T. If neither you nor your uncle ever activated the iPhone with AT&T, click the "non customer" button.
Note that jailbreaking often renders it impossible to get an iPhone officially unlocked, so don't be surprised if it fails. If it does, then you may have to buy a new iPhone, this time one that is officially unlocked.
Regards. -
need help with my iphone 4 i try to update last five days but after updating to 6.1.2 it says that
We're sorry, we are unable to continue with your activation at this time. Please try again later, or cIf the iPhone was hacked and unlocked via unofficial means, it has become locked again. Insert original SIM in the phone to activate with iTunes.
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when i connect my iphone 3Gs to itunes in my computer they say, they have an update for my iphone ios 5 to ios 6.1, this is the message that apear in my itunes, We're sorry, we are unable to continue with your activation at this time.Ask your question. what should i do for now for iphone didnt activate of itunes?
Ask the person who owns the iPhone.
Which version of Cydia appears on the iPhone - the one
with the black and white icon or a different one?
If it was jailbroken, contact the developers of the jailbreak.
Not all jailbreaks can be completely removed.
Google may provide some direction. -
after updating my iphone 3gs to ios6 a message "we're sorry, we are unable to continue with your activation at this time." pls help
I have the same problem after updating to the latest iTunes. I purchased an iPhone 4S this past summer and gave my 3GS to my 6 year-old minus the SIM card-- an instant iPod Touch. Things were fine until the latest version of iTunes 11.0. Until I updated to 11.0.1, iTunes would not even "see" the iPhone.
How do I get past the insistence to activate the phone? Right now, it's a useless brick. -
IPhone 4. We're sorry, we are unable to continue with your activation at this time.
Hello, everybody. I've expirienced a problem during activation iPhone 4 via Wi-Fi or iTunes. "We're sorry, we are unable to continue with your activation at this time." - that is what I've seen. I've restored phone as described on troubleshooting page - nothing have changed. Phone was sealed, bought from dealer <Edited by Host> today, 25 July 2013.
This time I cannot insert proper sim-card (my scissor-handed carrier in his official store cut my SIM into micro-SIM awfully - i'm not kidding, i'm from Russia), but as i know, it's not necessary to have sim inserted into unlocked phone (since dealer claimed it as unlocked). I've never used any of jailbreaks, geveys et cetera. 2 last characters (before slash) of part № (RU) tells me, that this iPhone is for Russia (so, officially it should be neverlocked). <Edited by Host> checked via different services says nothing suspicious. Customer care is about 600 km far from me, so I lays all my hope on this cummunity. Thanks in advance.The Apple activation server is down at the moment. Try in a couple of hours (or tomorrow)
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I tried to update my iPhone 3GS with iOS, data was restored but on continue with activation in the iTunes stores, it is replying "We're sorry, we are unable to continue with your activation at this time." what could be the reason?
Hmm, well... iTunes trys to activate your iPod using the Apple server to make sure you have bought it legit.
Two things come into my mind:
1) Your iTunes can't access the internet.
2) Apples activation servers are down.
That's just my cents, maybe anyone else has an idea. -
We're sorry, we are unable to continue with your activation at this time.this masage coming on my itune and iphone,this masage coming no my itune and iphone..i restore my iphone.after that this masage coming...
Most likely your phone was previously hacked to carrier unlock. When you updated it was re-locked to its original carrier. It will now activate and operate only with that carrier and their SIM card.
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I keep getting this massage when ever i try to activate my iphone 4
"We're sorry, we are unable to continue with your activation at this time."
any help please??Put your phone in DFU Mode
Hold down the Power & Home button at the same time
phone will shut down when u see the apple logo
let go the power button but keep holding down the Home button it will put it into DFU mode and itunes will force the Restore -
I can't sync music to my iphone. It just says "We're sorry, we are unable to continue with your activation at this time."
I am in exactly the same problem here as this person. Exactly the same problem.
No, it was not jailbroken. And now because it's in this loop, there's no ability to restore and such on itunes as the only option now is ever 'eject'.
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