Cannot add a contact

We use Skype in our office frequently to IM each other. Two of the girls in the office seem to be having trouble recently. They are able to IM each other using a message in Recent, however neither of them appears in the other's contacts. At the very top of the actual message window it says "....is not your contact" or something like that, and when they click the add to contacts button nothing happens. They have also tried going to Contacts, Add Contact, but still nothing happens. Any ideas??

Forgot to mention - they are both using the latest version of Skype.

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tt2

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Cannot add a contact

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