Cannot add a new email account, and hence icloud account. When i go into Settings - Mail, accounts, calendars, the option to add a new account cannot be clicked (ghosted). I also have iCloud Settings ghosted (unclickable). Cannot change in itunes also.
Cannot add a new email account, and hence i have no way of creating an iCloud account (very frustrating). I had the same problem with iOS 4.3 but i had no email account to create as i set both up when i bought the iPhone 4. After adding a company email and a gmail account (both wok perfectly) i noticed that the option to create more email accounts had been ghosted (unclickable). This didn't worry me at the time. However, iCloud needs me to create one in here so i can access the cloud which i desperately want the ability to do. When i go into Settings -> Mail, accounts, calendars, the option to add a new account cannot be clicked (ghosted). I also have iCloud in the iPhone Settings ghosted (unclickable). I have same problem in itunes on Mac OSX. Surely restoring isn't the solution as i restored my iphone when changing from iOS 4.3 -> 5. Please help?
Go to
Settings,
General,
Restrictions, type in your Restriction Password,
Accounts, tick Allow Changes.
Press the back key a few times till you're back in Settings, you should see iCloud is now highlight able, now go to Mail Contacts and Calenders and add your email account as per norm.
Hope this helps.
Similar Messages
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I recently changed my aol password and right after I changed, I cannot get mail. I get a a pop up block that says, Cannot Get Mail, the user name or password for AOL is incorrect, settings, OK. I go to settings as suggested but the account area is grayed out and will not let me open. Need help on how to fix this problem. I tried sync with my PC and that did not help either.
It sounds like you might need to contact Yahoo! if you aren't able to setup your email account as a new account after deleting it.
I found some links on the Yahoo! website that might help:
http://help.yahoo.com/kb/index?page=content&id=SLN4138&locale=en_US&y=PROD_MOBIL E
http://help.yahoo.com/kb/index?locale=en_US&y=PROD_MOBILE&page=content&id=SLN261 7 -
When I go into my mail it will not open just says undefined new mails .
Before upgrade to 5 everything was fine now talktalk mail will not let me in.
It's not possible to revert to a prior iOS version.
Try a reset ..
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't help, tap Settings > General > Reset > Reset All Settings
If that doesn't help, tap Settings > General > Reset > Reset Network Settings.
You will have to re enter your Wi-Fi password.
No data is lost due to a reset. -
When I go to Settings > 'Mail, Contacts, Calendars' the screen closes immediately returning to the home screen? I have tried resetting the iphone - no change, I then restored the iphone completely - no change (all software up to date.) please help!
I have the same problem with iPhone4, iOS5. The only workaround i have found was to disable the contacts and calender for the iCloud account. So much for being able to sync all my Mac products. At least with Mobileme everything but my windows products synced and worked OK.
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Hi. I tried switching my Apple ID email address to my new email address and I don't know how to switch it for iCloud and iTunes. Please help!! It seems like Apple thinks I have two separate accounts, when I just tried to simply change it!
Settings > Store > Sign Out.
Sign in with the correct ID. -
I have a new email address and was successful in changing the information online but cannot change it on my iPhone 4S or iPad. When I try to fix the problem it requires me to create a new password and now I can't remember that either.
To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iDevice, then sign back in with the ID you wish to use. When you do this you may find that the password for your old ID isn't accepted. If this should happen, and if your old ID is an earlier version of your current ID, you need to temporarily recreate your old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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I cannot play some songs on itunes, I get a prompt for an old email address which no longer exists and I don't remember the password. How can I get these tunes transferred to my new email address and password?
In one of the help pages for managing your Apple ID (http://support.apple.com/kb/HE40), it shows two separate sections, one for Apple ID and one for Primary Email address. When I go to manage my Apple ID, I see only a single section for both. Can the two be 'separated', especially when you face the situation of having to discontinue your email address for some reason?
I also noticed that when navigating to Apple ID Support Communities, it shows my nickname 'dishdy'. How and when did I insert this? In the current sequence for creating an Apple ID I don't see this. In my current profile I don't see this.
In any case, I have freed myself from my previous Apple ID (@artemis.it) on my iPhone.
Thanks for your help. -
I have a new email address and would like to change it in itunes. Can I edit my account with the new address or do I have to create a new account? Will this cause any problems with music/apps that I have already purchased?
See Recover your iTunes library from your iPod or iOS device.
tt2 -
I have a new email address and updated my apple id/icloud with the new address. I updated on my iPhone, but i'm keep getting a pop up to enter my password with my old email address listed for iCloud/Apple id. How do I get it to go away?
Did you create a NEW Apple ID or did you change the email address for your OLD Apple ID? This will affect how you update apps in the future.
Anyway, go to Settings/iTunes&App Stores, log out, then log in with the new ID. -
How on earth do I update my Apple ID to my new email address? I keep getting moved to 'change my password' sites, but I have a new email address and need to update my Apple. Frustrated!!
Firstly, if you have 'Find My iPhone/iPad/iMac' enabled on any of your devices, turn it off.
Create a new email address, for example at Yahoo or Gmail, or anywhere convenient (or you can use an existing address as long as it has never been associated with an Apple ID).
Go to http://appleid.apple.com and click 'Manage your Apple ID'. Sign in with the current ID.
Where it says 'Apple ID and primary email address' and gives your current ID email address, click 'edit'.
Enter your new address and click 'Save changes'.
Now you will need to go to each of your devices and sign out in System Preferences (or Settings)>iCloud - 'Sign out' on a Mac, 'Delete this account' on an iOS device (this will not delete the account from the server).
Then sign back in with your new ID. Your iCloud data will disappear from your devices when you sign out, but reappear when you sign back in.
I re-iterate: before you start, turn off 'Find My Mac' (or whatever) or you will need the services of Support. -
i have been trying to change my apple id to my new email address and it says i cant as the id is in use what do i do
If your new email address is an Apple-related email account (e.g., Mobileme account), you will get the 'email is already in use' message. If this is the case, you cannot consolidate your old Apple ID with your new one. I (and many others) have ran into this same issue.
If this is indeed the cause of your problem, I recommend that you start using your new Apple ID exclusively. If you made a considerable number of purchases under your old Apple ID (i.e., through iTunes), you will still have to log in under your old ID for that account.
Hopefully, one day Apple will allow us to consolidate accounts.
I hope this helps.
Rex -
On My Wife's iPad 4, when she enters a note it is automatically copied to her Gmail email account. I can't get the settings right to do the same thing on my new iPad Air.
Any suggestions?Go into Settings>Mail,Contacts, Calenders then you need to click on your email and make sure you have the thing next to the word notes switch on.
Then they should sync over the iCloud
Hope this helps! -
i got a new ipad and went buy music on iTunes and in is telling me that this is a new device on this account and wants me to answer some security questions I dont remember setting thes up and dont know the answers how do i reset the security questions
Click here and search the article for '2 out of 3' without the quotes; this generally involves either a message being sent to your rescue email address or contacting the iTunes Store staff directly.
(74313) -
I want to delete/sign out my gmail on my Ipad, but my ipad won't allow me to delete it.
Example:
I tapped on Settings>Mail, Contacts, Calendars, although I cannot tap on iCloud, Gmail, and Add Account...
how do I fix this?Sorry, you said Gmail. If that's the case, you can try resetting your iPad by simultaneously pressing and holding the Home and Sleep/Wake buttons until you see the Apple Logo. This can take up to 15 seconds so be patient and don't release the buttons until the logo appears.
Try again to see if the problem persists. -
HT204053 I have a new email address and would like to alter change it
i have a new email address and would like to change on icloud please help
i have a new email address and would like to change on icloud please help
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