Cannot add a new email account

I have 3 email accounts set up in my iPhone: one Exchange and two Google accounts. Today I tried to add a Road Runner account and got to the screen to enter my user info and password. I enter that info and click save. Then the phone exits the screen and goes to the home page. I tried it 3 times and got the same error. I was never given the option to enter the server addresses. What could be causing this error?

Go to
Settings,
General,
Restrictions, type in your Restriction Password,
Accounts, tick Allow Changes.
Press the back key a few times till you're back in Settings, you should see iCloud is now highlight able, now go to Mail Contacts and Calenders and add your email account as per norm.
Hope this helps.

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    ======================================================================================
    * I am an HP employee. *
    ** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **
    ***Click on White “Kudos” STAR to say thanks!***

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