Cannot add a new SHIP_TO address to a exist customer by using Interface

Hi,
I am encountered an error when i am using Customer Import Interface to add a new SHIP_TO address to a exist customer,
the template format of the Excel i used like below: <will insert to table: ra_customers_interface_all>
Customer Num. | Customer Name | Site Name | Address | Site Use Code | ... ...
1 | oracle | AA | address1 | BILL_TO |... ...
1 | oracle | AA | address1 | SHIP_TO |... ...
1 | oracle | AB | address2 | SHIP_TO |... ...
I am able to import top 2 rows correctly, as those 2 sites with same Site Name AA;one is BILL_TO site and another one is SHIP_TO address; I tested for few customers, it can run correncty if the BILL_TO address and SHIP_TO address are same.
But when running import for the third row to add another SHIP_TO address<AB&address2> to the exist customer<1&oracle>,the error raised, it gave error message like below:
The Customer Number has been used by another customer,import failed !
I am not too clear about this error,i just want to add a SHIP_TO address to the exist customer<1&oracle> and don't want to create a new customer.
what should i pay attention to? please give me some tips,,,,,,
Thanks a lot...
Rock Lei

Did you ever get a response or resolution? I have the same issue. Did you get a fix for this? If so, could you share?
Thanks

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Cannot add a new SHIP_TO address to a exist customer by using Interface

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