Cannot add accounts
In the settings screen, I have previously added my mail account and a subscribed calendar. Now I want to add a moble.me account and find that the 'Add Account...' button is dimmed and cannot be activated. Anyone have ideas?
Check that Settings > General > Restrictions > Accounts is not set to Don't Allow Changes
Similar Messages
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Hello, i live in Tokyo and here is my problem: up to now, i had 2 accounts active on my mac. My Mobile Me and my local account through OCN (the xxx.ocn.ne.jp type), both working great. While i was working on the mac yesterday, a message from Mail popped up warning me that my OCN password was rejected and asking me to re-enter it. Because i was busy, i dismissed the warning, thinking i would take care of it later (this had already happened once or twice a while ago with no more trouble than retyping the password). But something weird happened then: i was able to send mail from my OCN account, but i could not receive any. The only temporary workaround i could think of was to go to my Mobile Me mail settings and have my OCN account checked from there. Because this solution is rather inconvenient, i decided to recreate my OCN account. i deleted the account first from the Mail Preferences Accounts window, and after a restart, i clicked the + sign to create the new account.
i have entered my OCN information in the 3 required fields (the same information i used when i first created the account), but i cannot create the new account: each time i click "Continue", i get the message "searching for mail servers for the specified address" and a spinning wait cursor that never stops spinning—I have even left it spinning for 30 minutes without any luck. Has anyone an idea of what the problem is? (For your info, i have OS X 10.6.2). Thank you in advance.@V.K. …i'll try to be clear. When I fill in the three fields of the Add Account screen and click "Continue", no other screen ever shows up, I only get a spinning cursor—my personal record is 25 mn !
Having checked in the Snow Leopard Portable Genius book, they say that in order to manually create a new account, one must, i quote: "1. Choose Mail>Preferences, 2. Open Accounts pane, 3. Click the bottom-left "+" button, 4. Type the required information and DESELECT THE AUTOMATICALLY SET UP ACCOUNT CHECK BOX, then click the Continue button."
After that, the user is presented with an 'Incoming Mail Server' window, then an 'Outgoing Mail Server window' that allow the user to create the account. But I have NO 'Automatically set up account' check box on my Accounts pane, so i can't click it! Where the heck is it gone?
i hope i was clear enough though i'm getting a little confused here… Thank you for your help.
PS: One more (dumb) question: in the first Add Account screen, what is meant by "Full Name"? Is it whatever is on the left of the @ sign in the email address, or my real full name? I don't see how this could be relevant, and I find the wording unclear. -
Cannot add accounts in empathy when logged in as normal user
When I attempt to add an account in Empathy in GNOME, via F4, I am unable to add accounts - the add button, no matter what account type I use, quite simply does nothing.
More interestingly, when I run it as root from a console, it works fine; an error is given when I run it as a normal user from a console:
$ empathy
** (empathy:12734): WARNING **: Couldn't register with accessibility bus: Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken.
libGL error: failed to open drm device: Permission denied
libGL error: failed to load driver: radeonsi
I feel like I have missed something trivial, and I can find no references to it...
Last edited by labyrinth42 (2015-01-11 16:29:14)I use GDM as a display manager for GNOME & Empathy seems to work OK IIRC; I'm in Windows ATM ( ) so I can't check -- I'll edit this later.
You could try GDM and see if that fixes the problem. -
Cannot add accounts to calendar
Hello
I had a problem with an exchange calendar and an online "fix"was to delete the library/calendar cache files - which I did.
This caused issues and I tried to restore my calendar via Time Machine with no luck, so in the end I completely deleted my library/calendar directory to start afresh... well that's what I thought.
Under System Preferences Internet Accounts I can see my iCloud, Exchange, Facebook etc which all have the Calendar item ticked. When I go to the Calendar app (on iMac not phone), the calendar is completely empty. If I look under Calendar Preferences the account list is empty. If I try and add an account,it lets me enter in the details but nothing gets saved and no calendars shown.
Within System Preferences I've switched accounts and options on and off and nothing happens. It almost seems as though the calendar apps completely "dead" and nothing is syncing or saving.
Any ideas please?
Thanks.
NickOk, I appear to have managed to solve this problem. Basically I went into system preferences, turned off iCloud. Rebooted the computer and then signed into iCloud. At that point I got a prompt about merging calendars. I had not received that message in all my previous efforts. Clicked ok and then watched it sync back up.
On to the iOS device. Again, I finally turned off iCloud and allowed it to delete all the files. Restarted the device and then signed back into iCloud and same results. It finally synched.
It appears that iCloud simply doesn't respond to prompts for some issues unless you just clear iCloud out and restart the whole process.
Sheesh. Calendar and other synching used to be so much simpler and I miss those days. I'm still completely stumped by podcast synching. -
Cannot add account in thunderbird
I could't figure out how to add on to the original post on this issue, so I am using the same question and am hoping Matt picks it up.
The basic problem is that the "Add Mail Account ..." dialog box does not open.
Info:
Windows 8.0 (not upgraded to 8.1)
64 bit
Core i7 3630QM
I have worked in IT for 20 years, so I am reasonably adept at installing and configuring software.
There are 2 WINDOWS users configured (Call them "C" and "M"). "C" was the original user and can use Thunderbird.
The problem is with the "M" user.
As the "M" user I downloaded and installed he latest version of Thunderbird (31.2.0). After running, the wizard did not ask to setup any kind of account (I assumed, because the "C" user already had one), so I tried to manually create one.
I activated the "Tools" menu using the 3 horizontal bars next to the search bar. Using the "Tools" menu I selected "Account Settings" to open the "Account Settings" Window. In the "Account Settings" window I select "Account Actions"->"Add Mail Account..." and NOTHING happens (No other dialog window appears). WEIRD??
So, I tried the other options "Account Actions"->"Add Chat...","Add Feed...","Add Other". They all open another dialog window (as expected). "Set as Default" and "Remove Account" are both greyed out (As expected, since no account has been setup).
Just for reference, the "Add Mail Account" option is selectable - i.e. it is NOT greyed out, so it should work. I also made sure that I was not in full screen mode and moved the windows around to ensure that the "Add Mail Account" dialog window was not opening in the background.
I did some googling and found some other suggestions and tried them.
I ran "C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe -safe-mode" and the results to the above testing were the same - only the "Add Mail Account" dialog window didn't appear.
I ran "C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe -p" and created a new profile "Test" and the results to the testing using the new "Test" profile was the same.
Did some more googling and did the following:
Added:
user_pref("browser.dom.window.dump.enabled", true);
to my
C:\Users\Mark\AppData\Roaming\Thunderbird\Profiles\2k7cp4pm.default\prefs file.
and ran
C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe -console
The output is as follows:
1416088658344 addons.xpi WARN Ignoring missing add-on in C:\Program Fi
les\McAfee\MSK
System JS : WARNING resource://gre/components/steelApplication.js:783 - mutating
the [[Prototype]] of an object will cause your code to run very slowly; instead
create the object with the correct initial [[Prototype]] value using Object.cre
ate
JavaScript error: resource://gre/modules/Windows8WindowFrameColor.jsm, line 25:
windowFrameColor is undefined
JavaScript error: chrome://messenger/content/tabmail.xml, line 1061: tab is unde
fined
JavaScript error: chrome://messenger/content/tabmail.xml, line 1061: tab is unde
fined
JavaScript error: chrome://messenger/content/tabmail.xml, line 1061: tab is unde
fined
JavaScript error: chrome://messenger/content/mailWindowOverlay.js, line 171: gFo
lderDisplay is null
JavaScript error: chrome://messenger/content/mailWindowOverlay.js, line 171: gFo
lderDisplay is null
JavaScript error: chrome://messenger/content/AccountManager.js, line 1603: NS_ER
ROR_FAILURE: Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsI
MsgAccountManager.defaultAccount]
-- The following line repeats each time I make the "Add Mail Account..." action ---
JavaScript error: chrome://messenger/content/AccountManager.js, line 694: NS_ERR
OR_FAILURE: Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIM
sgMailSession.topmostMsgWindow]
At this point I don't know what to do next
Help!
Thanks,
Mark Borghardt
[email protected]Thanks Zenos,
I ran TB with -console and tried the:
File->New->Get a new Mail Account
followed by
File->New->Existing Mail Account
The console displays the following errors:
JavaScript error: chrome://messenger/content/accountUtils.js, line 342: NS_ERROR
_FAILURE: Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIMsg
MailSession.topmostMsgWindow]
JavaScript error: chrome://messenger/content/mail3PaneWindowCommands.js, line 10
82: gFolderDisplay is null
JavaScript error: chrome://messenger/content/mailWindowOverlay.js, line 101: gFo
lderDisplay is null
JavaScript error: chrome://messenger/content/mailWindowOverlay.js, line 101: gFo
lderDisplay is null
JavaScript error: chrome://messenger/content/mailWindowOverlay.js, line 101: gFo
lderDisplay is null
JavaScript error: chrome://messenger/content/mailWindowOverlay.js, line 101: gFo
lderDisplay is null
JavaScript error: chrome://messenger/content/mailWindowOverlay.js, line 101: gFo
lderDisplay is null
JavaScript error: chrome://messenger/content/mailWindowOverlay.js, line 101: gFo
lderDisplay is null
JavaScript error: chrome://messenger/content/mailWindowOverlay.js, line 101: gFo
lderDisplay is null
JavaScript error: chrome://messenger/content/mailWindowOverlay.js, line 101: gFo
lderDisplay is null
JavaScript error: chrome://messenger/content/accountUtils.js, line 308: NewMailA
ccount must be given a msgWindow.
No, I don't have a 2nd account. I was searching in Mozilla Support and another user had the same problem (Matt was trying to help). Since my problem is likely the same I wanted to add my testing results. At that point I hadn't signed up as a contributor.
[ Now I can't even find the other users original post. I tried searching with quotes around the string or with + signs in front of the words. No luck - WAY to may results for me to manually flip through. Is there a way to make a search "AND" the words together as opposed to ORing them? ]
Mark -
Outlook 2011 cannot add account
Every time I try to add an account in Outlook 2011 the square box blinks to say my command was acknowleged, then nothing happens and I can't get out of the screen unless I alt-cmd-esc to exit the application.
Sadly that link describes a process that is not correct for a new install.
When you started Thunderbird you should have been asked to insert your email address and password apparently you did not allow the wizard to complete for some reason so now you have NO account configured.
So open the Tools menu (alt+T)
Select the account settings entry.
At the bottom of the dialog is an account actions button, use it.
Select Add mail account.
Entry your name, email address and password when requestyed to set up you account.
Do not select the get a new account button. Continue is what you need to do. -
Can't "Add Accounts" for second User on machine
Just upgraded from my G4 running 10.4.x to a Mini running 10.5.2. There are two user log ins on the machine. I set up my e-mail accounts in Mail on my "side" of the machine, but my partner cannot "Add Accounts" in Mail on their side of the machine---in Mail's "File" menu, "Add Accounts" is greyed out. Any solution?
quit Mail and move the file homedirectory/library/preferences/com.apple.mail.plist to desktop. start mail. You'll have to recreate your account. once created they'll recognize the existing mailboxes.
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I cannot add a new account to my iCal. Why is this so difficult? I am not stupid. I've tried everything. Any help would be appreciated!
I try to add a new account and it doesn't work no matter what I try. Thanks.Is it your own domain?
Have you tried setting up as Exchange? -
I cannot add a new pop email account in my "iphone 6"
I cannot add a new pop email account in my iphone, when i confirmed "saving account" it is automatically being closed and kick-out me from?
It is iPhone 6 and the system is iOS 8.1
I am going to select "Others" and then my user name, password and "next".
Then IMAP and POP settings screen is coming. I am going to select "POP" with my incoming and outgoing server details.
And finally I am going to proceed with "save".... So... pupff........ it is going, closing, kicking me out. Maybe 20-25 times since yesterday I try it but no win.
What should I do for these my friends. This is my business email... It was working before in iPhone 5s and afte iPhone 6 I make reset for 5s.
I try later on for 5s again. It make me the same thing also. They are not allowing me to add a new pop email address.Is it your own domain?
Have you tried setting up as Exchange? -
Cannot add a new email account, and hence i have no way of creating an iCloud account (very frustrating). I had the same problem with iOS 4.3 but i had no email account to create as i set both up when i bought the iPhone 4. After adding a company email and a gmail account (both wok perfectly) i noticed that the option to create more email accounts had been ghosted (unclickable). This didn't worry me at the time. However, iCloud needs me to create one in here so i can access the cloud which i desperately want the ability to do. When i go into Settings -> Mail, accounts, calendars, the option to add a new account cannot be clicked (ghosted). I also have iCloud in the iPhone Settings ghosted (unclickable). I have same problem in itunes on Mac OSX. Surely restoring isn't the solution as i restored my iphone when changing from iOS 4.3 -> 5. Please help?
Go to
Settings,
General,
Restrictions, type in your Restriction Password,
Accounts, tick Allow Changes.
Press the back key a few times till you're back in Settings, you should see iCloud is now highlight able, now go to Mail Contacts and Calenders and add your email account as per norm.
Hope this helps. -
I cannot add an e-mail account (Cox communications) on my iPhone 5S that is in the "Other" category and is a POP account. Yhje phone automatically creares the account as IMAP. How do I create a POP account?
This indicates corrupt files.
A restore should resolve. -
Cannot add Buddies to AIM account
I have read the thread at http://discussions.apple.com/thread.jspa?threadID=1462798. I have symptoms 1-3 and do not have symptom 4:
1. Cannot see Buddies On-line they know are.
2. Cannot add new Buddies.
3. Cannot see the Buddy List with any Buddies in it.
4. Cannot get the Buddy list to appear and have no access to Preferences.
When I delete the recommended files:
There are different levels of "cure" that work for different people depending upon which symptom they have. Symptoms 1 through 3 may be fixed by deleting /Users/username/Library/Preferences/com.apple.ichat.AIM.plist
Sometimes for Symptom 3 /Users/username/Library/Preferences/com.apple.iChatAgent.plist should also be deleted. iChat needs restarting after each deletion.
I have to setup iChat again. Then I can add new Buddies. However when I close iChat and re-open it, the problem has returned.
Do you have any suggestions.
(I am using the latest updates of all software.)
Thanks
Harveyas only the customer service can access your account information and check it's status, you may need to contact them again for clarifications regarding such restrictions;
How to Contact Skype Customer Service
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I want to delete/sign out my gmail on my Ipad, but my ipad won't allow me to delete it.
Example:
I tapped on Settings>Mail, Contacts, Calendars, although I cannot tap on iCloud, Gmail, and Add Account...
how do I fix this?Sorry, you said Gmail. If that's the case, you can try resetting your iPad by simultaneously pressing and holding the Home and Sleep/Wake buttons until you see the Apple Logo. This can take up to 15 seconds so be patient and don't release the buttons until the logo appears.
Try again to see if the problem persists. -
I cannot add attachments to e mails from my MobileMe Account whilst in firefox. In Safari everything works fine.
Hi antonyroberts-
I would recommend trying this:
-> Clear Cookies & Cache
• https://support.mozilla.com/en-US/kb/Template:clearCookiesCache
-> Clear the Network Cache
-> Reload web page(s) and bypass the cache.
• Press and hold Shift and left-click the Reload button.
• Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
• Press "Cmd + Shift + R" (MAC)
Check and tell if its working. Hope that helps. -
Can not get email after updating to 8.1.1! Deleted account and now cannot add as will not verify due to Apple something timeout messages? Any one else having problems?
Hi tania184,
Have you contacted your email provider to make sure there are no problems on their end? If they say their email servers are working properly, check the outgoing and incoming mail servers entries on your iPhone to make sure both are entered correctly. Enter the outgoing mail server even if the account setup indicates that is optional.
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