Cannot add contacts to any section below Workgroup on Relationships tab

In Lync, when I click over to the "Relationships" tab and can see "Friends and Family," etc., sections, I am able to add contacts from my "Groups" tab no problem to either "Friends and Family" or "Workgroup."
However I cannot add contacts to any of the other sections. For example, I add a person to "Workgroup" and he shows up; then I drag him onto the "Colleagues" section and he disappears. The comment "No one's in this access
level" never goes away.
What is the trick to adding people to the other sections in the "Relationships" tab?

Hi,
Did the issue happen only for you or for multiple users?
Did the contact exist on Group Tab after dragging the contact from “Workgroup” to “Colleagues”?
You can login Lync client on other computer with your Lync account to have a test. If it works normally, you can delete user profile on your issued local workstation, restart Lync client and test again.
You can also login Lync client on your computer with other well-worked Lync account to have a test.
Please update to the latest version for Lync client as well.
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

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