Cannot add debit card to account

Basically every time I try to add my debit card (visa) to my account I get a message saying that I have entered the details incorrectly when I clealrly haven't. I have tried several times to get the card to work and it does have the amount of money needed on it. I have already opened a support case to apple bur have had no reply. Can anyone here help me please.
From callum

I used my ANZ debit visa card as my payment option,but it works.
I know the debit card from ANZ can be used when online shopping.
But my problem is the money is still in the outstanding authorizations of my ANZ netbank account.
Is it OK?

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