Cannot add Dreamspark student subscription to my account.

Hi, I am currently holding a Dreamspark student account. I have register Azure for free before and now I try to add student subscription. Here is what happen when I click on register from Dreamspark page.
"Oops! You already used your one DreamSpark or you are not eligible for it."
And whenever I want to start a project, wordpress for example, I have to add my credit card information. As I understood, Dreamspark student account does not need a credit card information or time limitation and account limitation.
I think because I have added the free Dreamspark subscription before the student subscription so it won't allow me to add another one. Could anyone help me fix this problem?
Thank you,
Krin

Hi,
To investigate this, we might have to verify your account details. I recommend you to raise a ticket with azure billing via
http://azure.microsoft.com/en-us/support/options/ and for other details on Dreamspark , log a ticket via
https://www.dreamspark.com/student/support.aspx.
Hope this helps.
Regards,
Shirisha Paderu

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