Cannot add e-mail account. everything is ghosted

cannot add e-mail account. everything is ghosted?? Help pls

Try a reset. Hold the sleep/wake and home buttons together until you see the Apple logo and then release. This will not affect your data. The phone will reboot.

Similar Messages

  • Cannot add new mail Account or iCal account

    When I try to add a new Mail account (press " + " on the Mail -> Preferences -> Account tab) it temporarily darkens but nothing happens. Pressing "+" in iCal -> Preferences -> Accounts does not have an effect either.
    Unlike in the case of other posters neither Mail nor iCal crashes. It just simply does not respond. At present I have two Mail accounts (created in an earlier version, probably Tiger) and no iCal account.
    So far I have tried the following:
    1) Press "Add account ..." in the File menue instead of pressing the "+" button. Result: No effect.
    2) Use disk utility to repair permissions. Result: No effect.
    3) Quit Mail; Move ~/Library/Mail, ~/Library/Mail Downloads, ~/Library/Preferences/com.apple.mail.plist to the Desktop; Restart the Computer; Open Mail. Result: New Mail folders are created in ~/Library, a new com.apple.mail.plist is created. My .me account information is automatically recognized but I still cannot create another account, even not my second account that worked before.
    4) Create a new user. Result: For the new user I can create at least 3 Mail accounts.
    Obviously there is something wrong with my current user account, though I am not aware of any other symptoms. Any ideas how this can be repaired?

    Try a reset. Hold the sleep/wake and home buttons together until you see the Apple logo and then release. This will not affect your data. The phone will reboot.

  • Cannot add additional mail accounts

    Has mail been updated with a new script for adding accounts? I cannot find out how to get a blank screen for the account settings. It keeps giving me a dialog that does not present all of the options, so it is unable to check the server (incorrect port) and will not go any further.
    It is probably something easy, but it is not readily apparent and is starting to get very frustrating.
    Thanks,
    mcm

    The Account Setup “Assistant” is a pain, but after setting up the first mail account, you can bypass it by holding the Option (Alt) key down when clicking the [+] button in Preferences > Accounts. Alternatively, your could:
    (1) Let it time-out. It may take a few minutes, but you can do other things with the computer in the meanwhile.
    (2) Shut down the Internet connection so that Mail times-out immediately, and go online again when done.

  • HT2513 I cannot add a new account to my iCal. All the support documents make it sound so easy but it's not working and I am so frustrated.

    I cannot add a new account to my iCal. Why is this so difficult? I am not stupid. I've tried everything. Any help would be appreciated!
    I try to add a new account and it doesn't work no matter what I try. Thanks.

    Is it your own domain?
    Have you tried setting up as Exchange?

  • Cannot add Second Exchange Account to Outlook 2013

    Cannot add second exchange account to same profile on Outlook 2013. I went through control panel, mail and tried to add the second exchange account there but I keep getting rundll32 has stopped working error. Using Windows 8.1. Any suggestions on what
    I should do?

    Hi,
    I have some suggestions to troubleshoot this problem.
    Run Windows on Clean Boot mode. Here is the link.
    http://support.microsoft.com/kb/929135
    Reinstall Office
    Following are the steps for configuring multiple-account in Outlook.
    Click File in Outlook then click Account Settings.
    Choose E-mail Accounts.
    Click New and input your Second Exchange Account information, then click
    Next.
    If the issue persists, please post your issue in Outlook forum. Here is the link.
    http://social.technet.microsoft.com/Forums/office/en-US/home?forum=outlook
    Thanks.

  • I can't add another mail account since it's grey/locked out, any solutions?

    I can't add another mail account since it's grey/locked out, any solutions?

    Have you checked in Restrictions...
    See Pages 158 & 159 here  Ipad User Guide

  • How do I continue to use Mail on my MacBook2? i use iCloud on my iPhone and iPad but cannot receive my Mail account on my older MacBook.

    how do I continue to use Mail on my MacBook2? i use iCloud on my iPhone and iPad but cannot receive my Mail account on my older MacBook. I have followed the iCloud/move link as suggested but it doesn't give me the continue to use Mail option. Any help gratefully received.

    Welcome to the Apple Community.
    Delete your mail account from Mail preferences and set it up again using the Mail Server Information.
    Some users have apparently encountered issues using this information in pre-Lion set ups (I haven't), Roger Wilmut has kindly provided instructions for those who find themselves with this problem.
    Entering iCloud email settings manually in Snow Leopard or Leopard

  • Why can't I add Google Mail account since upgrading to ios8.3?

    Tryinh to add Google Mail account to iPhone 5c with ios8.3
    it asks for email and password sign in and then goes back to the add account page.

    If you have two-step verification turned on for your email account, you'll have to get instructions from your provider on how to set up your account on a mobile device.

  • Cannot add a gmail account to mail

    My new Macbook Pro 13" laptop arrived the other day and I have not been able to add my gmail account to mail (other mail providers have worked - outlook etc).
    I used an application specific password (as I had 2fa enabled) and then I disabled 2fa and tried my normal password. The following happened on both instances.
    I select 'Google', type my gmail address into the correct field and my password into the correct field. As soon as I press 'Set Up' both fields clear. I re-enter the information and try again, both fields clear upon pressing 'Set Up'. No error messages or anything.
    Please help, what am I doing wrong? Like I said, I've successfully added other accounts. It just seems to be gmail.

    Copy the forwarding and privacy settings in the account that worked on your primary account. Start by making sure IMAP is enabled.
    This is Google's info about setting it up: https://support.google.com/mail/troubleshooter/1668960

  • Cannot re-add Yahoo mail account

    Hi!  My boyfriend recently updated his password, but then couldn't access his account on the Mac Mail App (works fine on iPhone).  He deleted the account and tried to re-add it.  However, the mail app on the Mac would not let him re-add the account.  This is a Yahoo account.  I tried to add a Gmail account and had the same problem: "A secure connection couldn't be established.  Click 'Continue' to continue creating  the account.  You can edit the account later in iCal.app preferences if necessary."  I click "Continue," and a new message reads: "There was a problem setting up the account.   iCal couldn't log in  to the CalDAV server 'google.com.'"  So, neither a Google nor Yahoo account can be added at this time, though it worked fine before.  Possibly a glitch.
    Can you please assist?

    same here i setuped my yahoo email from Settings - Mail - Add Account - Yahoo!   it was working fine but few days aback i changed my yahoo mail password and its not working i deleted all my mail accounts including gmail hotmail and yahoo setuped again but still yahoo mail not working this is irritating like ****....pop smtp settings i tried they are also not working!!
    and by the way how you will contact yahoo and ask them!!!

  • Unable to add a mail account, with Invalid Password error message, yet can log into mail system OK through a browser. Mail technicians can't find the problem.

    When I try to add a newly-created Bigpond account to Thunderbird, I get an error message "User Name or Password Invalid", yet I can log in to this account OK through a browser. When adding the account, Thunderbird says "Configuration found in Mozilla ISP database". I have previously successfully added Bigpond, Yahoo, Outlook and Hotmail accounts to Thunderbird and they are working fine. The Bigpond Technical Support staff have looked into this and cannot see what is wrong but they say they do not support Thunderbird. Any ideas appreciated...

    Thanks. I had tried the auto and manual setups with the same result. IN addition, the Bigpond Support sent me the following which I also tried and got the same result.
    For the settings that needs to be configured for your new mailbox, kindly follow the steps listed below:
    (**Note: Please be advised that BigPond technical support team is only trained for Microsoft mail clients like Outlook Express, windows Live mail and the like. Having said this, we can only provide limited assistance in setting up your email account for your Thunderbird mail client by providing the correct settings that need to be configured.)
    For IMAP server settings:
    Account Type: IMAP
    Incoming IMAP server: imap-mail.outlook.com
    Incoming IMAP mail: port 993
    Outgoing SMTP server: smtp-mail.outlook.com
    Outgoing SMTP port: 587 (with TLS [preferred] or SSL Encryption depending on your e mail app)
    Incoming uses SSL: On (this is required)
    Outgoing uses SSL: On (this is required) (with TLS [preferred] or SSL Encryption depending on your e mail app)
    Authentication Outgoing server (SMTP) authentication: Same as incoming mail server
    For POP server settings:
    Please be advised that before setting up your email account on an email client using a POP mail server, we will need to ensure first that 'Connecting devices and apps with POP' has been enabled through webmail. For instructions on how to do this, kindly follow the steps below:
    - Log In your email account from the BigPond website from the Webmail section located at the top left side of the BigPond home page (http://media.telstra.com.au/home.html).
    - The page then will automatically redirect to an Outlook website in which you will need to click the 'settings icon' (a gear like icon) located at the top left side of the page.
    - From the drop down list, click on 'Options'.
    - It will then direct the page to a new page where you will need to click 'Connect devices and apps with POP' under the Managing your account section.
    - Choose 'Enable' and choose "Do what the device or app says—if it's set to delete messages, delete them." under Deleting downloaded messages.
    - Click on the 'Save' button to save the changes.
    - Log out of from your webmail page and start setting up your email client on your mail client using the following setting below:
    Account Type: POP3
    Incoming POP server: pop-mail.outlook.com
    Incoming POP mail: port 995
    Outgoing SMTP server: smtp-mail.outlook.com
    Outgoing SMTP port: 587 (with TLS [preferred] or SSL Encryption depending on your e mail app)
    Incoming uses SSL: On (this is required)
    Outgoing uses SSL: On (this is required) (with TLS [preferred] or SSL Encryption depending on your e mail app)
    Authentication Outgoing server (SMTP) authentication: Same as incoming mail server
    In looking at the Thunderbird error message, it seems to consistently refer to the User Name and Password. I know they are correct, as I can log in from a browser using them. Is there something in the validation rules that might be the problem? Also, you may be aware that Bigpond is migrating their old Webmail system across to the Outlook platform. Registering new e-mail accounts in Bigpond get created on the Outlook platform, whereas older accounts are still on the Bigpond Webmail system. Is this causing a problem somewhere in validation?

  • Can't add Yahoo mail account

    I'm trying to add my 2nd Yahoo mail account, but the iPhone will not allow it. I always get the message "The username or password for imap.apple.mail.yahoo.com is incorrect."
    The username and password are both correct. The Yahoo mail account that I set up when I got my first iPhone back in 2007 is still working fine, but this new account can't be added. I can access the account just fine from the web.
    I've seen this issue show up a lot in various forums, but I haven't found a solution yet. Does anyone have one?

    For what it's worth. I have a pacbell.net account through at&t/yahoo. I have set up my email on my iphone 3G using the yahoo mail option. MY email is working and pushing just fine. I cannot, however, set up my daughters account on my phone, nor as the only email account on her iphone 3G. I get the message username and passoword incorrect. These are BOTH sub accounts and both have address as:
    [firstname]_[lastname]@pacbell.net
    It is befuddling to me why one works and the other doesn't, they are set up identically through att/yahoo. I contacted yahoo and they told me its an iphone issue so I don't know where to go from here. I have not tried resetting network settings on the phone as I have a lot I do not want to loose plus I do not see any reports that this process actually works.
    The only thing I can think of is the number of characters in the email address as my first name is only 3 letters and hers is 7.

  • HT4061 I cannot add my email account...for 2 days it keeps saying, yahoo server unavailable...but I have it on my computer!!

    I cannot add my yahoo email account to my iphone. I have been trying for 2 days and it keeps saying Yahoo server is unavailable...I can access my email on my computer, and was also able to add another email account to my iphone, but not the yahoo account.

    I checked the settings as per your link above and I have them set up correctly on my ipad (I have yahoo plus). That is to say I have added the plus.stmp.mail.yahoo.com as an outgoing server with the server port 465 but it still doesn't work.
    Annoyingly, I also took the advice of some earlier posts and changed my yahoo password and now I can't get email on my iphone 4 either - it was working perfectly before. I put in the new password and now both the ipad and iphone give me the "server unavailable" message.  Grrrrrr....

  • 5.0 update cannot add another email account from same server

    Updated my 3Gs iPhone to the 5.0.  Unable to add a second email account.  Receive message "Cannot Get Mail.  The user name or password for "mobile.charter.net" is incorrect.  I did not have trouble having two email accounts before the update.  Can anyone assist me?

    Thanks for your reply.
    It is a standard pop mail account provided by UK ISP Virgin Media. I can setup my hotmail account on it with no problems.
    I have had a play around with the settings (I am an IT Engineer) and once the hotmail account is set up, I can then edit the account settings and change them for the virgin media settings with no errors or hanging. However, when checking for email, it never downloads any.
    I have this account set up on other devices / phones and setting the messages to be left on the server on all the devices and the account behaves correctly on these devices. I know there is email on the server and have sent test email to that account.
    If I delete all the mail accounts, and try to recreate the virgin media pop account, then the inital problem occurs.

  • How do I 'Add a mail account to iCal'?

    Hi,
    I am trying to use the feature in mail in Leopard where you could hilight text in an email and create a new task. Since upgrading to SL I can only do this for my mobileme account and not my work account or gmail account that are set up in the same way as under Leopard.
    When I hilight text in these account and go to the tick icon to create a task I get a message 'The to-do account is unavailable until you add the selected account to iCal'. I can't find any documentation on how to do this. I also have 'Create Notes and To dos' set to 'On my Mac'.
    Anyone have this problem and know how to fix it?
    Thanks,
    Jason

    OK, here it comes =) A little Jiggery Pokery
    You need to play with the Mail setup to make it do what you need SOOOOO here is how you do it (I just set it up with my sbcglobal.net address)
    Go into Mail and choose preferences
    Select accounts and then click the + button
    Now, here comes the Jiggery Pokery... You need to enter a fake email address to trick Mail into not automatically setting it to IMAP. So... enter your real name but enter a fake address (you can use the one I used in the picture)
    Now, click continue. It will bring you to the manual setup screen!!! =)
    You want to select POP....
    You can give any description you want...
    use pop.sbcglobal.yahoo.com for incoming mail server
    enter your username (should be [email protected])
    enter your password and click Continue
    You now get the outgoing mail settings
    Enter anything in description
    Outgoing mail server is smtp.sbcglobal.yahoo.com
    I did not tell it to use authentication and it went through the test.
    Now once it is done you can add the account and you are EMAILING!

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