Cannot add gmail accounts to outlook 2010

Having a problem adding my gmail accounts to outlook 2010. Also office 365 account to outlook 2010. I downloaded the server settings, tried every combination and still no results. For gmail outgoing mail using Imap SSL 465 encrypted, Incoming using Imap
SSL 993. Also tried TLS 587. For office 365 the same combo's. No results.

Hi,
I understand the issue now is that you can't add accounts to your Outlook 2010, since in the description it is not mentioned, I want to know the symptom a bit more, is there any error message?
You can also provide some screenshots of the issue, send them to our email address so that I can check and determine what may cause this issue:
[email protected]
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

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