Cannot add ruler guides in InDesign CS4. What am I doing wrong?

I'm trying out InDesign CS4 on a trial basis. I have the Web Design CS3 suite and have no problem making ruler guides by clicking and dragging from a ruler. I'm wondering if there is a conflict between CS3 and CS4 products. I can't select the Selection or Direct Selection Tools by clicking on them. They do become active, however, if I use the keyboard shortcuts (V) or (A). According to the 1-on-1 tutorial, my Selection Tool cursor should change from black to white when the guide snaps to an existing margin. My cursor turns white as soon as a click on the ruler. When I drag, nothing happens. When I release the mouse button, the cursor turns black again. With the Direct Selection Tool, the cursor remains white throughout the entire attempt. Nothing happens in either situation. This is a simple, getting started doc. There is only one layer, I'm in Normal view, and I have created margins and columns that are visible. I can select Baseline and Document grids and they work. Is this a bug or am I missing something?
P.S. I've tried to attach the InDesign file (840 kb), but got the message, "The content type of this attachment is not allowed." Sheesh!

You were right in your original assessment; it was a corrupt installation. There were several other things not functioning as designed. I just came upon the guides problem first. BTW, I found that if I expanded the document to where it covered the entire screen, the guides were visible. Unfortunately, the tool box and menus are covered, so that was a bit inconvenient. Just wanted to say thanks and tip my hat to you and the others who responded by offering help.
One last thing, when I posted my original posting, I tried to attach the InDesign doc file I was working on and got a pop-up window saying that these type of files are not allowed. Am I to understand that you can't post InDesign files on the Adobe forum?

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