Cannot add video - "Error 2002: a bad public atom was found in the movie"

Okay, I've searched around and cannot find anything that works, this is driving me crazy! I converted a file from .avi to .mp4 and am now trying to add it to iTunes so that I can put it on my iPod Touch. When I try to add the file, whether by dragging and dropping the file into itunes or going through the File menu, nothing happens - no error messages, no notifications, nothing. If I try to open the file in Quicktime I get the "Error 2002: a bad public atom was found in the movie" message.
I've tried editing the tags with Tagger, tried the AoA MP4 patch, tried moving the file to a flash drive and adding from there, tried running iTunes in XP compatibility mode... all with no effect. Please, is there anyone that knows how to fix this?

Hello,
This doesn't really solve the problem, but why don't you ask your colleague to resave or export test.3gp?
The new file will probably work. (vs troubleshooting your Windows PC can take ages, to no avail)

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