Cannot answer calls on I phone 5.

The phone rings, actually it doesn't ring, it vibrates.  Nothing shows up on the phone as per caller, ID or an answer option/page.  If I go to the call pad screen on the PHONE icon, again its as tho no one is calling.  The only reason I know it is an incoming call is from the vibration (which is enabled along with ringer) and then I get a missed call message!  Soft reset will get me one or two calls then the same thing happens again.  Tried hard reset, taking everything off and then putting it back on thru I tunes.  Same thing.  Any ideas peeps?  Well frustrating, new phone?

Greetings jeffers59,
I can certainly understand your frustration at being unable to receive phone calls on your iPhone 5. I know it would bother me. Let's see if we can get you back up and running.
If you are having an issue with being unable to receive calls as you describe, and you have already tried resetting the iPhone, the next step would be to back up any data on the iPhone and then erase it and set it up as a new device. See this article for how to do so -
How to erase your iOS device and then set it up as a new device or restore it from backups
Thanks for using Apple Support Communities.
Best,
Brett L 

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