Cannot answer calls using touch-screen

I am using G900, it is a touch-screen phone, I am unable to answer calls using the touch-screen option.
1) Is there any update required for the software for the same to work.
2) Can I change the settings in the mobile to answer calls using some key on the keypad.
Thanks
You can email me your replies on [email protected]

One question, does the touchscreen works on everything else?

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