Cannot authenticate phone

Suddenly my N95 stopped connecting with PS Suite via bluetooth. When trying to restart it I got the message that my phone could not be authenticated!!!???
Bluetooth is working fine with other devices, PC suite is working fine through USB and trying to remove PC suite and installig the latest version currently available does not solve the problem. Please advise!!!
Regards,
Johan

I have the same problem. My E51 connects with Bluetooth just fine to other devices like headset but when I try to connect to PC suite, it says 'cannot authenticate the phone'. I can connect the phone to my PC with my IBM supplied 'bluetooth places' but it connects for just a few seconds and then the phone disconnects it. The PC reports that the phone has connected and then disconnected and I can also see if from the phone (the little connection icon) that it is disconnecting so fast. Cable and IR work fine. Only the problem with BT. This has happened with the PC Suite that was delivered with the phone and also with the latest version. here's my setup info:
PC Connectivity Solution:
Version 8.15.0.0
Nokia Connectivity Cable Driver:
Version 6.86.11.0
Operating system:
Microsoft Windows XP 32-bit Edition, Service Pack 2
Language: English
Language for non-Unicode programs: English
Detected Internet browsers:
- Microsoft Internet Explorer 7.0
- Mozilla Firefox 2.0 (Default browser)
Detected Bluetooth stacks:
- Microsoft (Version: 5.1.2600, Build: 2180)
- Broadcomm (Version: 3.0.1, Build: 912)
When I try to connect with PC suite it say I have WIDICOM Buletooth stack which will try to connect but the Microsoft stack will not work because it says I am missing drivers (I have yet to find out where I get them).
Anyone know how to fix this?
Rgds,
RDWirr

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Cannot authenticate bluetooth connection

any help would be appreciated... got a 5310 phone 1 week n' several days ago... i tried connecting my phone to my pc using a bluetooth dongle v2.0... its a bluetooth device connected to the pc via usb... neway, phone and pc is paired but i cannot authenticate... a message "cannot authenticate phone" appears... pls help i am not really familiar about the "deeper" terms in computer but are familiar with the basic ones...
thanks a lot!

Sorry mate, i did get your PM but i haven't got a clue.
Apologies.
Grayburn @ www.nokiausers.net & www.dailymobile.se....come say Hello!!!
If you appreciate ANY help from a member,then show it by clicking on the Blue Star button, cheers

Cannot authenticate the phone : brand new 6085

I have just bought a brand new 6085 and wish to connect via Bluetooth to my laprop ( full details below) . Depsite having a perfect working BlueTooth set up prior to installing PC Suite , I continually get the
'Cannot authenticate the phone'
error message after I have entered the passkey on the phone.
I have spent about 6 hours checking all aspects of BT , which is otherwise working fine.
What is going on? If I can't get a solution promptly, sadly this phone , which in theory is ideal for my needs, is going back to the shop.
Thanks for your help,
Operating system:
Microsoft Windows XP
Build 2600
Service Pack 2
Language: English
Language for non-Unicode programs: English
Locale: English
Input language: English
Nokia PC Suite:
Version 6.84.10.4
Language: English
Connectivity Cable Drivers:
Version 6.84.4.0
PC Connectivity Solution:
Version 7.22.7.1
Microsoft Outlook:
Version 11.0
Build 8118
Bluetooth stacks:
WIDCOMM Bluetooth stack
Version 5.0.1
Build 1200
Microsoft Bluetooth stack
Version 5.1.2600
Build 2180

Cannot authenticate the phone same stupid problem (with settings). please help

"Cannot Authenticate the Phone" with IBM T60 and N...

Hello!
I've been reading through the various posts on the "cannot authenticate the phone" -issue, yet after uninstalling & installing BT stack & PC Suite various times my problem still persists. I've also followed every single piece of instruction I've found on uninstalling Microsoft BT stack, yet PC Suite still reports that it is available.
I can connect from my laptop to the dial-up networking service on the phone, and I am able to connect from the phone to the headset service on my laptop, so BT stack & pairing works ok; I am also able to synchronise the phone via IR => problem must be somewhere in the PC Suite's bluetooth sections.
Is there any flags to enable debugging level logs in PC Suite? I would SOOO MUCH like to see what the hell goes wrong in there.
Or is there *any* way of getting this to work??
Getting pretty tired with this..
Rgrds,
sakuvee.
Operating system:
Microsoft Windows XP
Build 2600
Service Pack 2
Language: English (United States)
Language for non-Unicode programs: English (United States)
Locale: English (United States)
Input language: Finnish
Nokia PC Suite:
Version 6.81.13.0
Language: English
Connectivity Cable Drivers:
Version 6.81.1.2
Microsoft Outlook:
Version 11.0
Build 8010
Bluetooth stacks:
Microsoft Bluetooth stack
Version 5.1.2600.2180
WIDCOMM Bluetooth stack
Version 5.0.1
Build 3200
BT device: Thinkpad Bluetooth with Enhanced Data Rate
BT firmware: Broadcom 2.1.92.108, HCI 2.0 206C, LMP 2.0 415C
BT driver: Broadcom, 1.8.2006, 5.0.1.3200
Phone: V 3.0617.0.6, 03-05-2006, RM-92, Nokia N80 (03)
---Message Edited by sakuvee on 19-Oct-2006
02:46 PM

OK - here's what I did to FINALLY get it working:
1) Uninstall PC Suite (from Add Remove Programs)
2) Uninstall Nokia Connectivity Solution
3) Remove C:\Documents and Settings\[uid]\Application Data\Nokia, ...\\Application Data\[uid]\PC Suite, ...\All Users\Application Data\PC Suite, C:\Program Files\Common Files\Nokia, C:\Program Files\Nokia. Basically all Nokia directories left behind by Nokia uninstallers.
4) Restart machine
5) Run PC Suite Cleaner (all options one at a time, except the diagnostics, don't restart although it recommends to do so)
6) Restart machine
7) Manually clean all typelibs, activex-objects, device-ids and other registry entries linking to or containing Nokia related stuff from registry using regedit.exe
8) Restart machine
9) Install PC Suite
10) Unpair phone (from laptop and from phone)
11) Run Get Connected Wizard

Cannot authenticate the phone

Version 6.86.9.3 of Nokia PC Suite fails with error message:
"Cannot authenticate the phone"
It does not matter what I try (rebooting unpairing/repairing, etc.) it does not work.
The previous version of the software worked fine.
My setup:
Phone: Nokia 6233
Windows 2000 Server
BlueSoleil Bluetooth USB key.
BlueSoleil 2.3.0.1 Release 060802
Stack Version: 05.04.11.20060622
I downloaded a very large update from Nokia, and upgraded for a better experience, however it resulted in a worse experience. I feel very bitter about upgrading.
Do Nokia even monitor these message boards? I've seen others with similar problems but with no solid answers from Nokia other than, "are you sure you plugged it in and paired it properly".

Yes, I have tried your suggestion and it did not work.
I have checked permissions using a sysinternals tools. There are no permission problems, although the following two files were modified during the failed connection attempt.
C:\Documents and Settings\All Users.WINNT\Application Data\PC Suite\ConfServer\Settings.xml
C:\Documents and Settings\All Users.WINNT\Application Data\PC Suite\ConfServer\Nokia;SuiteConf;RM-145;359727000098587.xml
I am curious to see how long it takes Nokia to resolve this error I am getting. I know I'm not the only one... and I'm not going away until it is fixed.

Cannot authenticate the phone - bluetooth

Please help!!!!!!!!!!!!!!!!
I got the error message like "Cannot authenticate the phone" when connecting to my bluetooth device, an BlueSoleil
What happened? Any tips to solv this problem?
Im tired of this **bleep**tt,
have done everything, even reinstall windows xp!
my Phone an Nokia 6680
Bluetooth software product version: Bluesoleil 2.1.3.0 VoIP realase 060429
Operating system:
Microsoft Windows XP
Build 2600
Service Pack 2
Language: English (United States)
Language for non-Unicode programs: Swedish (Finland)
Locale: Swedish
Input language: Swedish
Nokia PC Suite:
Version 6.81.13.0
Language: English
Connectivity Cable Drivers:
Version 6.81.1.2
Microsoft Outlook:
Version 11.0
Build 5510
Bluetooth stacks:
Microsoft Bluetooth stack
Version 5.1.2600.2180
IVT Bluetooth stack
Version InstallMessage Edited by webbis on 06-Sep-2006
09:05 PM
Message Edited by webbis on 06-Sep-2006
09:06 PM

I too had this problem. I could connect, but the final authentication failed. I was able to send files using the bluetooth manager (Toshiba).
This was my solution:
Go to the phone's bluetooth pairing (after you've tried to authenticate). See if your computer's name is there (mine was). Select it, then options and finally 'set as authorized'. And it should work.
There's one strange thing: in the about section there's no mention of the Toshiba BT stack, while in 'Get connected' I get both Toshiba and Microsoft BT stack. I'm not sure which one is being used, but hey: it works!
Some info:
Operating system:
Microsoft Windows XP
Build 2600
Service Pack 2
Language: English (United States)
Language for non-Unicode programs: English (United States)
Locale: Dutch (Netherlands)
Input language: English (United States)
Nokia PC Suite:
Version 6.81.13.0
Language: English
Connectivity Cable Drivers:
Version 6.81.1.2
Microsoft Outlook:
Version 11.0
Build 8010
Bluetooth stack:
Microsoft Bluetooth stack
Version 5.1.2600.2180Message Edited by doctorh on 23-Sep-2006
10:26 AM
Message Edited by doctorh on 23-Sep-2006
10:26 AM

"Cannot authenticate the phone" Nokia 6021

Hello,
I am trying to connect to my phone through Nokia PC Suite using bluethooth dongle but often get this message: "Cannot authenticate the phone". Following is information relevant to my system:
PC Connectivity Solution:
Version 8.22.2.0
[Nokia Connectivity Cable Driver:]
Version 7.0.2.0
Operating system:
Microsoft Windows Vista 32-bit Edition
Language: English
Language for non-Unicode programs: English
Detected Internet browsers:
- Microsoft Internet Explorer 7.0 (Default browser)
Detected Bluetooth stacks:
- Microsoft (Version: 6.0.6000, Build: 16386)
I would appreciate help as my phone memory is full and I want to transfer info to my PC.
Thanks

Hi,
What you can do is donot insert the dongle before switching on the PC. Switch on the PC first, open Nokia PC Suite and then insert dongle (donot try to switch on the PC when dongle is already inserted in the PC) connect your Phone and now try to connect your phone with the PC. If still it fails, why donot you try it using latest Nokia PC Suite 7.0.7.0 ??? Guys i am not 100% if this could help you but still you can try Best of luck.

E71 windows 7 bluetooth "Cannot authenticate the p...

I am using 7.1.51.0 Nokia PC Suite on Windows 7. I have Nokia e71-2. I have latest software on device (410.21.010) using Nokia ovi Suite (2.2.0.245).
Under Device manager->Bluetooth Radios, I have following Drivers versions installed:
Micorsoft Bluetooth Enumerator from Microsoft: 6.1.7600.16385
HP Integerated module with Bluetooth Wireless 2.1Technology from Broadcom: 6.2.0.9000
Using PC Suite when I try to connect to bluetooth, it supplies the pairing code. I hit OK and then enter the pairing code on e71. The pairing seems successsful and I can see my "tjsingh-mobl" laptop on e71 under Menu->Connectivity->Bluetooth->"Paired Devices". I set it as authorized device. However after some time PC Suite tells me that "Cannot authenticate the phone".
I have searched the forum and have failed to find any solution.
I tried the following also but didn't help. There is no "Service Controllers" app on my e71.
Menu > Applications > App. mgr. > Installed apps. > uninstall 'Service Controllers' and 'Contacts Groups DS Plugin' applications.
/t5/PC-and-Mac-Software/PC-Suite-Vista-x64-and-N78-FAIL/m-p/401633/highlight/true#M31457
Can anyone help?

I had this problem too, but the phone got recognized at last after the latest OVI Suite upgrade. Somehow it must have installed some drivers which allowed win7 to recognize and autenticate the phone

How can I sync my photo contents in iPhoto on my iMac to my new iPAD's iPhoto? I follwed all the instructions on manuals for both iPAD and iTunes re syncing, but I cannot find "phone button" under Device name on iTunes page. Please help! Thanks!

I follwed all the instructions on manuals for both iPAD and iTunes re syncing, but after physically connecting iPAD with iMac with USB or via WiFi I still cannot find "phone button" under Device name on iTunes page. Please help! Thanks!
I have been creating a photo book using a lots of photographs on iPhoto, and then I took another photos by using new iPAD which I want to integrate with the original album/book on iMac. I was able to import them from iPAD's iPhoto to iMac's iPhoto. However I cannot import or transfer or sync anything from iMac's iPhoto to that of my iPAD.
So my iPhoto page on iPAD contains only 3 or 4 newly created albums, and no other info. That means no syncing....
I am supposed to be able to work on this project on either of these iPAD and iMac, correct?
I am puzzled. I appreciate for your advice and help.
Thank you!

It doesn't appear under the iPad device on the left-hand sidebar of iTunes, you need to select the iPad device on the sidebar and then select the Photos tab on the right-hand side of iTunes e.g.
And then on the right-hand side :

SEEBURGER AS2: AS2 Adapter failure - Cannot authenticate the user

Hello,
All was working fine but now I got these errors in an AS2 scenario. Sending a message via AS2. Also we don't receive any messages via AS2 anymore. This is the error when sending a message:
Unable to forward message to JCA adapter. Reason: Fatal exception: com.sap.aii.af.ra.cci.XIRecoverableException: SEEBURGER AS2: AS2 Adapter failure # java.lang.Exception: AS2 message composition failed: com.seeburger.ksm.cryptoapi.exception.CryptoApiException: Cannot authenticate the user., SEEBURGER AS2: AS2 Adapter failure # java.lang.Exception: AS2 message composition failed: com.seeburger.ksm.cryptoapi.exception.CryptoApiException: Cannot authenticate the user.
MP: Exception caught with cause javax.resource.ResourceException: Fatal exception: com.sap.aii.af.ra.cci.XIRecoverableException: SEEBURGER AS2: AS2 Adapter failure # java.lang.Exception: AS2 message composition failed: com.seeburger.ksm.cryptoapi.exception.CryptoApiException: Cannot authenticate the user., SEEBURGER AS2: AS2 Adapter failure # java.lang.Exception: AS2 message composition failed: com.seeburger.ksm.cryptoapi.exception.CryptoApiException: Cannot authenticate the user.
Exception caught by adapter framework: Fatal exception: com.sap.aii.af.ra.cci.XIRecoverableException: SEEBURGER AS2: AS2 Adapter failure # java.lang.Exception: AS2 message composition failed: com.seeburger.ksm.cryptoapi.exception.CryptoApiException: Cannot authenticate the user., SEEBURGER AS2: AS2 Adapter failure # java.lang.Exception: AS2 message composition failed: com.seeburger.ksm.cryptoapi.exception.CryptoApiException: Cannot authenticate the user
Delivery of the message to the application using connection AS2_http://seeburger.com/xi failed, due to: com.sap.aii.af.ra.ms.api.RecoverableException: Fatal exception: com.sap.aii.af.ra.cci.XIRecoverableException: SEEBURGER AS2: AS2 Adapter failure # java.lang.Exception: AS2 message composition failed: com.seeburger.ksm.cryptoapi.exception.CryptoApiException: Cannot authenticate the user., SEEBURGER AS2: AS2 Adapter failure # java.lang.Exception: AS2 message composition failed: com.seeburger.ksm.cryptoapi.exception.CryptoApiException: Cannot authenticate the user.: javax.resource.ResourceException: Fatal exception: com.sap.aii.af.ra.cci.XIRecoverableException: SEEBURGER AS2: AS2 Adapter failure.
Please advice, many thanks!
Erik

Are you using the "Use Authentication" option in the communication channel? If yes, then ensure that the user provided is correct and is not locked. Also recheck the authentication certificate settings.
Regards,
Prateek

Samba Users Cannot Authenticate?

I just want to start this thread by saying samba makes me want to kill myself. I love it so much, that it makes me want to rip my heart out and feed it to stray dogs every time I need to write a new configuration. Because I truly hate configuring it. Ok, with that steam having been blown off, let's jump into the problem I've been chasing for hours.
My users cannot login to samba shares. Simple as dirt. Every single time I access the shares as a user, I am prompted for my password, I enter my password, and the prompt immediately asks me again, as if I've entered the wrong password.
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[global]
workgroup = WORKGROUP
passdb backend = tdbsam
netbios name = ArchServ
name resolve order = bcast host lmhosts wins
server string = ""
printing = cups
printcap name = cups
printcap cache time = 750
cups options = raw
use client driver = yes
map to guest = Bad User
local master = yes
preferred master = yes
os level = 65
usershare allow guests = Yes
usershare max shares = 100
usershare owner only = False
security = share
#username map = /etc/samba/smbusers
[printers]
comment = All Printers
path = /var/spool/samba
create mask = 0700
guest ok = Yes
printable = Yes
print ok = Yes
browseable = No
[print$]
comment = Printer Drivers
path = /var/lib/samba/printers
[Home - user1]
comment = Deyla's Home folder
path = /home/user1
create mask = 0755
guest ok = yes
browsable = yes
write list = user1
public = yes
[Home - user2]
comment = James' Home folder
path = /home/user2
create mask = 0755
guest ok = yes
browsable = yes
write list = user2
public = yes
[Transmission Home]
comment = Torrent downloads
path = /home/transmission
create mask = 0775
guest ok = yes
browsable = yes
write list = user1 user2
public = yes
They work flawlessly as guest shares, and I have no problem gaining access... but when I try to log into a share as a user, the user will absolutely not authenticate, and it is the most frustrating, puzzling enigma to me. I formerly had this very samba configuration on an Ubuntu file server, and had no problems with the share behaving exactly as I wanted it to. I cannot for the life of me figure out why my users cannot authenticate.
Please help! Any and all tips are appreciated! Thank you in advance!

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Javax.security.auth.login.LoginException: Cannot authenticate X509(Urgent!)

I'm trying to sign my messages between client & webservice using X509 certificates. I've created a keystore and imported:
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Thnx for help.

Yes, I did. I found the problem..
I had also checked to Authenticate with X509 certificate... and obviously I should somehow set the Securtiy provider, although, I don't know how (but it's not so important right now).
But I do have another question - how can I use private key & public key in certificate X509 to encrypt messages. In the sample you mentioned, it's written that there shoud be separate key for signature & encryption, but I have separate keystores for client (with client private key & server public certificate) and for server (with server private key & client certificate). But I can't get it to work... It seems to me that in that case signature key alias at service should be the same as key needed to decrypt the message?
Am i missing something again?
Thanks.

SOLVED: "AuthenticationSupport service missing. Cannot authenticate request."

A customer was installing CQ5 on a Red Hat Linux environment, and getting the following error displaying in the browser.
AuthenticationSupport service missing. Cannot authenticate request.
We checked the Felix Console, and all bundles were installed correctly.
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This was not a clustered instance.
On closer inspection, the error was caused by an incorrect IP address entry for {server name} in the hostnames file
Tim Goodman

Hello Mkiti,
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# Copyright (c) 1993-2009 Microsoft Corp.
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# entry should be kept on an individual line. The IP address should
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# The IP address and the host name should be separated by at least one
# space.
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# For example:
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#    127.0.0.1       localhost
#    ::1             localhost
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TS1363 hi ive been given a second hand i phone but cannot connect it to i tunes i get a itunes error (OxE8000084). also cannot unlock phone thanks

hi ive been given a second hand i phone but cannot connect it to i tunes i get a itunes error (OxE8000084). also cannot unlock phone thanks

This may help:
http://support.apple.com/kb/TS3221
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HT4061 i updated iphone 4 with the software update ios7. i cannot get phone to restore i am stuck with a black screen or a screen with the apple ico that disapears and then the icon of itunes and the usb icon. Itunes is not picking up my phone to even re

cannot restore phone since update. I tried to upload to itunes but itunes isnt picking it up. Phone is frozen with Itunes icon and the usb cord. I tried some suggestions posted but it is still not restoring does anyone know how this can be fixed???
Thanks

Hello reneywacky,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Connect your USB cable to your computer but not to the iPhone, iPad, or iPod touch until step 3.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
While pressing and holding the Home button down, connect the USB cable to the iPhone, iPad, or iPod touch. The device should turn on.
Continue holding the Home button until you see the Connect to iTunes screen. When this screen appears, you can release the Home button:
Note: If the image of a battery appears, let the device charge for at least ten minutes to ensure that the battery has some charge, and then start with step 2 again. If you don't see the Connect to iTunes screen, try these steps 1 through 4 again.
iTunes should automatically open and display the following message:
"iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes."Note: If iTunes not open after two minutes, please open iTunes yourself.
Use iTunes to restore the device.
Best of luck,
Mario

Cannot authenticate phone

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