Cannot authorize music from old AOL accounts

Question

I'm having a hard time authorizing old music from aol accounts. Every time I'm prompted to authorize the music, it tells me to change my account (which I've already done). What do I do?

Answer 1

I was having the same problem after just getting a new computer. I was communicating with an Apple representative via email which helped me realize that I never converted my AOL account, I only created a new Apple account so everything had been on 2 separate accounts on my old computer. After realizing this I clicked on a song I wanted to play and it prompted me to authorize the AOL account. From here it then prompted me to update my AOL to an Apple ID. I used a different email, because the other apple id I created used my aol email so it wouldn't let me convert to that id. Ok so this all went successfully and I left billing info and everything the same. I clicked to authorize under the new apple id and it said authorization successful, but it still wouldn't let me play the songs. I looked into my purchase history and the songs I was trying to play were in fact under that account. I was confused and stumbled on this thread of posts. I simply looked at the post saying to deauthorize and reauthorize, and it worked! So I don't really know what happened, but that simple step worked. Thanks!