Cannot authorize songs

Some of my songs I transfered from an old laptop to my new one has a few problems. About 27 of the tracks cannot be copied to the ipod because the laptop is not authorized to use them. I tried to authorize this account which worked fine but I still cannot get the songs to authorize.

Looks like it is my mistake, I downloaded those songs using my sons ID he left logged in, is there any to transfer the lisence of the songs?

Similar Messages

  • I cannot authorize songs on my new computer

    I created a backup of my iTunes music on cds and have now put them on my new computer after the last one crashed. The iTunes now says I have more than 5 audible accounts open which are all from old computers. Most of the music I have bought straight off of the iTunes Store and many of those songs have the same issue. Does anyone know how to deathorize those past accounts?

    If you have five computers authorised, once every year you can do a "deauthorise all" which clears all authorisation from existing PCs. The following document has more information on that:
    [About iTunes Store authorization and deauthorization|http://support.apple.com/kb/HT1420]

  • Cannot play songs/videos I purchased in iTunes store

    All of a sudden I cannot play songs from the iTunes Store anymore. I buy it, download it, it appears in the list but it won´t play. Trying to convert to AAC gives me error code -208.
    I have 4 out of five computers activated.
    When I click on a song, it´s title and duration appears on top of the iTunes window but nothing happens then. When I buy a song on my other Mac and move it to my first one it plays with QuickTime. Once imported to iTunes it does not play anymore.
    I reinstalled iTunes again - no difference.
    All the movies I had within iTunes before and which are still in the folder iTunesMusic/Movies don´t play anymore. They just do nothing. I cannot re-import them into iTunes. Open with iTunes just shows no reaction at all.
    Same with some of the songs that played perfectly well before.
    Movies create a error message about an invalid public atom and do not play with e.g. Quick Time.
    Any idea?
    Message was edited by: wobo63

    Found this in another thread
    These are the instructions I received. The movies downloaded immediately.
    +You will need to follow these steps to resolve the issue.+
    +- Sign out of iTunes by going to the top menu bar then going to Store and clicking on Sign Out+
    +- Quit iTunes+
    +- Follow the instructions in the "Remove the SC Info folder" section of this article: 
+
    +http://support.apple.com/kb/TS1389
    +- After removing the SC Info folder, reopen iTunes.+
    +- Sign into iTunes by going to the top menu bar then going to Store and clicking on Sign In+
    +- Now go to Store again on the top menu bar and go to Authorize Computer.+
    +- Choose Check for available downloads from the Store menu.+

  • You Cannot Authorize More than 5 Computers...

    Hello,
    I have a new Dell laptop running Vista. I waited until a new version of iTunes came out and downloaded 7.1 this morning. I backed up all my songs which has been successful and it looks like the album cover art is there too.
    I continue to get this message which says:
    You cannot authorize more than 5 computers...
    You have already authorized 5 computers with this account. to authorize this computer you must first deauthorize one of the other computers.
    I read the KB article and quite frankly am totally confused. My old laptop has been reformatted and given to a friend. iTunes was not installed on it.
    How do I get rid of this annoying message? Should I attempt to synch up my Nano or wait first until I get help with this message. Sorry the KB about deauthorizing and authorizing is very confusing to me.
    All I'm doing is trying to get my iTunes installed on a new laptop restored with all my old songs.
    Thanks in advance for any help.

    See this article.
    http://docs.info.apple.com/article.html?artnum=93014
    Specifically this part:
    " If you find you have reached 5 authorizations due to system upgrades, you can reset your authorization count by clicking Deauthorize All in the Account Information screen. Note: You may only use this feature once per year. The Deauthorize All button will not appear if you have fewer than 5 authorized computers or if you have used this option within the last 12 months."
    This is what you may need to do.

  • Cannot play song bought on itunes on iPhone 4

    Having 2 problems with my iphone4:
    1: cannot play songs I bought on itunes, when trying it simply goes one "step" back returning to list of bought music
    2: when peoble are trying to call me, it always appears busy, even if im not on the phone

    I tried each suggestion under the topic you gave me the link to, no success. My Problem might be in the itunes store. When I checked my purchase history in my profile the songs I downloaded in 2006 do not show. When the box opens for me to authorize the songs my aol ID is pre-selected. When I use my aol password it says to create an apple ID. I want to contact the itunes store to restore my purchases to my profile. This may solve my problem. I don't think that I should have to buy them again.

  • Cannot Authoize songs puchased with non Apple ID

    I cannot authorize music on my new computer that I purchased in the past because the songs were purchased with my old non apple id. Please tell me how to authorize those songs or how to get credit for them.

    Click here and ask the iTunes Store staff for assistance.
    (100203)

  • Cannot delete songs from iPod when in manual update mode

    Hi
    I am using iTunes 7 and i'm trying to delete some songs just from my iPod and i have always used the manual update option.
    The problem is when i go into the songs on my iPod and go into a playlist and try to delete the songs within a playlist it won't let me. BUT when i search for those same songs within my iPod library (library shows all songs on the iPod) i can delete them.
    So my problem is i cannot delete songs within playlists just from my iPod. I know that deleting the playlist on the left hand side navigation bar will still keep the songs there, it will only delete the actual playlist.
    Also when i select a song(s) the edit menu is all greyed out except for copy.
    Can anyone help please.
    iPod 5th Generation + iTunes 7 Windows XP Pro
    Windows XP Pro
      Windows XP Pro  

    Try using the key combination Shift-Delete when deleting from a song from a playlist, this will delete it from the library as well.

  • I cannot change song order on playlist with highlight and drag. I have turned off shuffle and highlighted the far left column( up/down arrow) of playlist. My mac pro is running 10.5.8  and am using itunes 10.4.

    I cannot change song order on playlists (old or new) with highlight and drag. I have turned off shuffle and highlighted the far left column (up/down arrow) of playlist. My mac pro is running 10.5.8  and am using itunes 10.4. I can't drag and drop "music" to "playlist" but can right click and get the option to "add to playlist." No such option for moving song within playlist, only the up and down arrow which moves song from top to bottom list, so if it is #4 from top it will move to #4 from bottom. Stupid I know. I spent over an hour with Apple support, reinstalled itunes, restarted and rebooted computer. Networked with my laptop which is running 10.6.8 and itunes 10.4 and it can drag and drop. The final Apple support solution was to reinstall my operating system. I would prefer not to. Any other ideas?

    After looking at other people's posts, I think it's official: there is a bug. Itunes support said I should not have lost the drag/drop tool and I haven't on the laptop that is running itunes 10.4 and operating system 10.6.8. I chatted with someboby who lost both his drag/drop and side scroll and what we have in common is a wacom tablet for a mouse. My laptop is a wireless mouse. I reinstalled whatever updated driver that wacom has out there, shut the system down for night, hoping for magic, but alas none to be had. So if I want to change song order, I network the laptop and desktop, share the screen on the laptop, drag and drop to my heart's content and curse Apple for making me work this hard to find the tool that was once at my fingertips. Apple also let me know that if I want to share songs in household that the hundreds on songs that were purchased for .99 need to be repurchased for another .30. Maybe Apple is holding my drag/drop tool captive til I pay up the money or Maybe the next update will fix the problem, I for one give up for now.

  • After upgrading to IOS 7, I can only transfer songs to my iPhone 5 that I bought on iTunes. Cannot xfer songs I burned from CD.

    After upgrading to IOS 7, I can only transfer songs to my iPhone 5 that I bought on iTunes. I cannot transfer songs I burned from CD. When I drag them to my phone in iTunes, my phone appears to be updating, but the songs don't show up there.
    I'm using IOS 7.1.2 and iTunes 11.3.0.54. WIndows 7.
    Thanks.

    This has worked for many folks according to the feedback I have gotten:
    Un-sync all your music to remove it from the device, then restart (hold down the home button along with the sleep/wake button until you see the apple, then let go). Now re-sync your music.

  • Uploading to online data storage: Now cannot download songs into iTunes

    Hello all.
    I am not seeing this one on any FAQs, knowledge bases, or discussion boards yet:
    I am doing my initial upload of files to SugarSync, a highly-recommended online data storage service. Since I started, I cannot download songs into iTunes, even from the iTunes Store.
    On any new downloads from the iTunes Store, the song DOES appear in the Music library view but immediately after completing the download it shows the exclamation point warning that the file is not in its location. The new folders get created properly within the iTunes Music folder but the subfolder where the song should be is empty. Each time I had to write iTunes Support to get them to make the files available.
    I can still add files manually, no problem. E.g., I can add *.mp3 or *.wav files or folders, I can convert them to AAC, etc. The glitch seems to occur only when automated loads into iTunes are operating.
    As a test, I downloaded a song from Amazon. Here the problem was different but I could work around it manually. Normally the Amazon process loads songs automatically into iTunes, too. Here again, the download did create the proper folder in the iTunes Music folder, as it should, but this time the symptoms were reversed:
    (a) the mp3 file WAS in its folder as it should be (w/the iTunes DL, the file was NOT there)
    (b) the song did NOT appear in the iTunes Music view (w/the iTunes DL, the song DID appear)
    (c) I was able to browse to the file and tell it manually to load into iTunes (w/iTunes I had to write Support and wait a day).
    (I wonder what's the cause of the differences between the two cases.)
    Strictly speaking, I can't PROVE the problem has anything to do with SugarSync (which otherwise seems good so far), but the DL problem started as soon as I started using it. Something in the SugarSync upload or file-monitoring process, or an odd thin gin iTunes, seems to be preventing automated, direct loads into iTunes. And since the data service runs in background, so it can monitor file changes, that might mean I can't buy music anymore! Obviously that would be a dealbreaker with SS. (I have contacted SS on this but they've not had fair chance to reply yet.)
    1) Anyone else have this problem?
    2) Is this permanent or just temporary while I am doing the initial upload?
    3) Anyone know a solution?
    (FYI, I am a highly-experienced user and otherwise quite handy with iTunes files, library moves, and backups. My library is entirely consolidated and all AAC.)
    Thanks.
    (Oh, and this occurred in both iTunes 8 and the new iTunes 9, so it seems unrelated to the upgrade this week.)

    UPDATE 1. CHANGING BROWSER HELPED -- OR DID IT?
    I called Apple iTunes Support, who said the problem is new to them. The technician's hypothesis was that something, perhaps browser-related, was interfering with the initial creation of a temporary file (which should go to the Recycle Bin) that instead causes the completed file to go to there.
    He noted that iTunes, though not going through one's browser onscreen, does use settings within one's default browser. I use Mozilla Firefox, so we switched to IE as the default browser, restarted iTunes, and the song downloaded with no problem! Then I switched back to Mozilla, restarted iTunes, and it worked AGAIN with no problem!
    (Dutifully I advised SugarSync, which is still investigating.)
    UPDATE 2: ARTIST NAME CHANGE - SOME FILES GOT MIS-MOVED / MIS-CHANGED
    Definitely something still wrong. This time some pre-existing song entries (not new downloads) lost their connection to their source file.
    In iTunes, which manages folder names for artists and albums automatically, I corrected the spelling for an Artist, so immediately iTunes renamed the folder, and automatically SugarSync noted the change to be uploaded. While the changed folder name and all the songs within were still uploading to SS, in iTunes I saw exclamation points come up -- but only for some of them. Most files got moved or changed correctly, but several lost connection to their file (i.e., the file was removed for the original misnamed folder but never moved into the correctly-named folder). Weird.
    Worse, in only some of those cases did I find the missing *.m4a file in the Recycle bin. (I had to retrieve old, original *.mp3 versions from another folder and re-import each into iTunes manually.) I've never seen iTunes have a problem managing an Artist rename until I started using the live SS process.
    (I've reported this to SS and asked if there is a way to disable temporarily SS to see if that's the problem.)
    [Note: I am willing to try downloads again but I am wary of trying to rename entire Artists (Folder) again. That was a lot of work.]
    ====
    UPDATE 3: SERIES OF TESTS - 1 FAILURE USING iTUNES
    Still problem occurs, but not always. Today, I rebooted PC. I tried CD, iTunes, & Amazon. I varied having the browser open when using iTunes.
    Here are the results of a series of attempts to download songs. "FAIL" means the file did not load properly into iTunes or loaded but lost its connection (exclamation point warning).
    # Source Mozilla #Songs Result
    1 CD Closed 1 OK
    2 iTunes Closed 1 OK
    3 Amazon Open 2 OK
    4 iTunes Open 1 FAIL
    5 Amazon Open 1 OK
    6 iTunes Closed 1 OK
    7 Amazon Open 2 OK
    8 iTunes Open 2 OK
    (I reported this to SS. Hoping they'll test and find the problem.)

  • I cannot authorize my new computer in iTunes because I hit the 5 device limit. However, I cannot deauthorize the old one because it's gone. I also cannot use the deauthorize all computers button because I did last year when I was replacing computers. Is t

    I cannot authorize my new computer in iTunes because I hit the 5 device limit. However, I cannot deauthorize the old one because it's gone. I also cannot use the deauthorize all computers button because I did last year when I was replacing computers. Is there any other way of deauthorizing computers that no longer exist?

    harishassan16 wrote:
    ... Is there any other way of deauthorizing computers that no longer exist?
    If you no longer have, or access to, the computer(s) you want to deauthorise,
    Log in to iTunes,  go to "view your account info" on the itunes store, deauthorise all five,
    (Please Note: this can only be done Once every 12 months)
    Then re-authorize your current Computer(s) one at a time..
    Authorise / Deauthorise About
    http://support.apple.com/kb/HT1420
    harishassan16 wrote:
    ... I also cannot use the deauthorize all computers button because I did last year ...
    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • Cannot authorize my new macbook pro on iTunes.  I de-authorized my previous computers.  What is going on?

    I cannot authorize my new macbook pro on itunes.  I de-authorized all my previous accounts.  I tried following the directions given for authorizing a computer, but I do not see this option when I open itunes.  Any help is much appreciated.

    Move the cursor to the very top of the computer's screen, click on Store, and choose Authorize this Computer.
    (83534)

  • HT1848 I cannot authorize my computer, I'm having this error message The required file was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed." please hel

    cannot authorize my computer, I'm having this error message The required file was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed." please help me

    Doublechecking. In the course of your troubleshooting to date, have you worked through the instructions from the following document?
    iTunes: Missing folder or incorrect permissions may prevent authorization

  • HT5312 I cannot authorize my new Macbook Pro, I can't deauthorize my old computer; I don't have the authorize/deauthorize button on my account. I created a new Apple ID hoping this would fix the problem, but didn't realize I now do not have access to my m

    So, I bought a new Macbook Pro which i cannot authorize my itunes for. I don't even have the button indicated in the support section to authorize or deauthorize. I only have one device authorized to my account. I cant remember my security questions and cannot figure out how to change them; I think this might be the reason why i can't authorize my new device. The only way to access my itunes from my Mac is to have my iphone plugged in. Someone please help! I am a complete tard and would like to avoid a trip to the actual Apple store.

    Call Apple Care for your country and request that they assist you in resetting the security questions.
    To authorize/deauthorize a computer, go to the Store dropdown menu in the iTunes app.

  • Cannot drag songs into a playlist in iTunes

    hmmmm... for some reason i cannot drag songs into a playlist in iTunes. what th.....

    Into any playlist, or a specific playlist?
    You cannot drag songs to smart playlists - that's what the "smart" is about; it does it itself

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