Cannot back up my phone
I am unable tp back up by phone now 17 weeks.
Timothy
How are you trying to back it up.. Apple designed the iphone to automatically backup to itunes when you plug the phone via the usb cable into a computer running itunes. Have you done that?
Or to icloud??
Similar Messages
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I cannot back up my phone to I cloud. Error message 'last backup could not be completed'.
go to settings/icloud/storage and backup and verify avialable storage space.
Reboot ipad,
Try backing up again -
I've been trying to update my phone to iOS 4.3.3 like it tells me to when I connect my phone to my computer, and it goes so far, then I get an error box (no error number) with a message telling me that my phone can't be backed up because it's disconnected. Now I know I've touched nothing to disconnect it, everything else is working fine, I just CANNOT get my phone to back up. I called Apple and my phone support expired 10 days ago (go figure!!) Anyone else run into this and find a way to get it to work? He got me to delete the backup that was on my system to see if that helped...nothing.
Hi,
What is your current computer and OS? It looks as though your iphone is not compatible with your computer.
Jim -
I reckon that my iCloud is full with my photos but I can not find the way to delete photos or videos from I cloud
Photo stream photos don't use any of your iCloud storage so deleting them won't make any difference. Only camera roll photos use your photos, and only if you are backing up to iCloud, as they are included in the backup.
To see what is using your storage, go to Settings>iCloud>Storage & Bakup>Manage Storage. This article provides some suggestions for reducing your storage: http://support.apple.com/kb/ht4847. -
ITunes says it cannot back up my phone to my computer
because there is not enough free space. My HD says it has 209GB Free Space. Whassup with that?
Hey Alan626,
Thanks for the question. This issue definitely sounds frustrating. To troubleshooting, you may find the information in the following article helpful:
iOS: Troubleshooting backup issues in iTunes
http://support.apple.com/kb/TS2529
Additionally, you may want to check your disk with Disk Utility:
Using Disk Utility to verify or repair disks
http://support.apple.com/kb/HT1782
Thanks,
Matt M. -
my iphone 4 would not back-up to to pc "because an error occurred" anyone offer any solutions to this, I want to restore my phone to factory settings and reinstall my data but cannot back up first. Original problem is that I cannot connect to any wifi system anymore - have tried resetting network settings but did not work.
Try 1 step at a time and do a backup, if no joy then do the next step:
1. Switching off your anti-virus and firewall.
2. Computer iTunes menu > Edit > Preferences... > Devices > delete your backup -
I have broken my screen and cannot access my iphone. I have an icloud account which I have used to back up my phone previously but nothing is showing on the website in contacts etc. As I can enter my pin I cannot connect it to a laptop. Is there anyway of backinh up my data, pictures etc?
No there isn't. If you check iCloud, you are not showing any backups at all? Did you have the phone set to sync contacts in iCloud, or were you just backing up to iCloud? If you were just backing up, then you should be able to access the backup, but if you were not syncing, then you probably cannot see the contacts in iCloud. You would have to wait until you restore from the backup to see them. You will probably have to go onto the iCloud website to erase and remove the device from Find My iPhone if you want to clear it off.
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i have a i phone 5 that we are getting a message not enough storage this Iphone cannot be backed up beacause there is not enough Icloud storage available. But we cannot go to settings or close out the message . i cannot power off the phone or anthing. How do i clear this off the phone.
First, press and hold the home and power buttons until the Apple icon appears.
The problem could be that you don't have enough storage on the device itself, not on iCloud. Go to Settings>General>Usage to see how much "Storage" you have available on the device. Farther down the list is the available storage on iCloud.
Also check:
Go to Settings>iCloud>Storage & Backups>Manage Storage; there, tap the device you need info on and the resulting screen lists Backup Options with which apps store data on iCloud as well. Tap Show All Apps to get the complete list of apps and MB used for backup storage.
A device needs many MB of storage in order to perform a backup to iCloud.
Also see: http://support.apple.com/kb/ht4847` -
My phone is stating that it cannot back up because there is not enough iCloud storage available. What can I delete or do to make more storage?
Welcome to the Apple Community.
You can see what your iCloud storage is used for and delete any unwanted content at settings > iCloud > backup & storage > manage...... -
I recently used icloud on my phone to back up my phone. After I did that my gmail stopped working, so I deleted it and when I go to add my gmail account I get an error message. It says cannot get mail, user name or passwork incorrect? What do I do?
Hi,
Just wanted to say I found out the answer. I should have looked first to see if anyone else was having the same problem but I didn't. -
i have an iPhone 4 and when i connect it to my mac i cannot back up device and the bar is for the phone is only showing "Other" as the memory , Help ?
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download
Then...
Connect to iTunes on the computer you usually Sync with and Restore
http://support.apple.com/kb/HT1414 -
I cannot type a web page on my iphone5 on the search or enter website name window of safari. as I type w the system brings me back to the phone main screen. This has happened since I updated to the new iOS 8
You haven't mentioned any steps you might have tried to correct this so I'll suggest you try the first troubleshooting step. Reset your iPhone. Press and hold the Home and Sleep/Wake buttons simultaneously until the Apple logo appears. Then release the buttons and let the device restart. No data will be lost doing this. It's like rebooting a computer.
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hi i cannot back up my ipone ...either on my phone or my pc....it says theres no storage and i have to manage it...i followed in structions still wont work....i cannot update as well....im having a nightmare...any help please please
Hello suecharlie,
Welcome to the Apple Support Communities. If you are having trouble backing up, you may want to try the backup on iTunes on your personal computer.
iOS: How to back up
http://support.apple.com/kb/ht1766
if you are still having issues, i provided a followup article to help troubleshoot the issue.
iOS: Troubleshooting backup issues in iTunes
http://support.apple.com/kb/ts2529
-Norm G. -
I have upgraded my iPhone using IO6. Before doing this operation the advises to me is to back up the phone, which I did using iCloud.
When I tried to restore the back it does not access my password which I have given to restore my password.if you cant remember the password of your back-up encryption, you can't back it up
You will have to restore as a new phone -
I was backing up my phone with ICloud then all of a sudden it is saying that I have to plug into Itunes. Waht can I do?
Not really necessary to go into DFU mode when the device is just reporting it is in recovery mode if it is saying connect to iTunes. Connect to iTunes and do a restore. See this support document if you have any issues. http://support.apple.com/kb/HT1808
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