Cannot back up to iCloud. get message my device has not been backed up in 14 weeks you need to be connected to wifi, plugged in and locked" I am all three. I am plugged into the wall via my charger, my wifi is on and i have a pass code what else?

New to iCloud. I only bought the storage to stop getting not enough storage messages. Now I can't back up to iCloud. I get the message "you have not backed up this device in 14 weeks, your device needs to be connected to wifi, locked and plugged in" I connected to wifi and am sitting with my phone about 10" from my modem. I am plugged into my charger which is plugged into the wall. I created a passcode for my phone as I an guessing thats what locked means. However if I am locked I cannot get into the phone to see if it is backing up. So I ask it to back up then let it go off to lock, give it 5 or 10 min to back up and then get back into it only to find its still on estimating time remaining. It won't go any further then that.. What am I doing wrong??

This may not solve your problem but may clear up a couple of things.
1: Re the connected to wi-fi, plugged in and locked thing is for automatic backups. It doesn't need to be plugged in or locked for it to work when you go to Settings > iCloud > Backup and tap Back Up Now. Mine completes the backup quickly without being plugged in or locking (but I don't have a lot to backup).
2: Locked just means the lock screen is on (press the sleep/wake button on top) -- it will work without a passcode (& again, the lock screen on is only required for the automatic backup).
3: You can see what is using your storage and maybe reduce some of it so that you don't have to pay for storage. Instructions in Manage your iCloud storage - Apple Support

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Cannot back up to iCloud. get message my device has not been backed up in 14 weeks you need to be connected to wifi, plugged in and locked" I am all three. I am plugged into the wall via my charger, my wifi is on and i have a pass code what else?

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