Cannot back up to icloud

Since upgrading my iphone to iOS 6.0.2 my phone will not back up to the cloud and I keep getting a message that I haven't backed up my phone in 5 weeks.

This may be caused by a corrupt existing backup that needs to be deleted, or by data on your phone that is preventing the backup.  To troubleshoot these, try deleting your last backup (if you have one) by turning off iCloud Backup in Settings>iCloud>Storage & Backup, then tap Manage Storage, swipe across your backup and tap Delete, then go back and turn iCloud Backup back on again.  If it still won't back up, you may have an app that is preventing the backup from succeeding.  To locate which one, go to Settings>iCloud>Storage & Backup>Manage Storage, tap the name of your device under Backups, under Backup Options tap Show All Apps, then turn them all to Off (including camera roll) and try backing up again.  If it succeeds, then the camera roll and/or one of your apps is preventing the backup and you'll have to located by process of elimination. Turn the camera roll On and try backing up again.  If it succeeds, turn some of your apps to On and try backing up again.  If it succeeds again, turn some more apps to On then try again; repeat this process until it fails.  Eventually you'll be able to locate the problem app and exclude it from your backup.

Similar Messages

  • My devices say they cannot back up to icloud.  How can i view and manage my icloud on line?

    Both my ipad and iphone say that they cannot back up to icloud because my storage is full.  When I try to access icloud online on my PC I only see a few icons.  (Contacts, numbers, pages and email)  I do not see any pictures, messages or anything else that I have on my devices.  How can I access pictures and other data?  And how can I delete from icloud to create more room?
    Thanks for any help.

    You can access your iCloud storage to make more room at:
    Settings > iCloud > Storage & Backup > Manage Storage
    You cannot manipulate the contents of iCloud backups except by restoring the backup to a device.  But you can use the Manage Storage method to see what objects you can manipulate.

  • I cannot back up to iCloud

    I am trying to back up my iPhone 5 to iCloud. 
    It says the last back up was on 22 September 2014.  It is now 17/11/2014.
    I have automatic iCloud back up turned on and am connected to a reliable WiFi source and plugged in.  I have selected Back Up Now manually and it attempted to back up before failing with the message 'The Last backup could not be completed'
    My iCloud storage is using only 3GB with 2GB still available.
    Can you please advise why I cannot back up to iCloud?  How I might be able to back up successfully?
    Thanks

    I had the same issue as William.  Manual backups terminate after a few seconds with no message other than "The last backup could not be completed".  I am plugged in, am connected to WiFi (two feet away from my wireless router so the signal is strong) and have 3 GB of available iCloud storage.
    The BobbyD troubleshooting link is mostly about not having enough storage, not being connected to WiFi, and various specific error messages that don't seem to apply in my case.
    I just kept trying, and eventually it worked after about ten failures.  Not a very satisfying solution, to be sure.  But at least all of the failures happened pretty quickly, within 5-10 seconds.
    iPhone 5, iOS 8.1.1

  • My iPad cannot back up to iCloud without a verified email address. I can't press anything. Is it a technical problem?

    It shows my iPad cannot back up to iCloud without a verified email address. I touched Later and Settings but it's not working and I can't even switch it off or anything. What should I do?

    If your iPad is unresponsive, reset it by holding the power and home buttons until you see the Apple logo, then release.

  • My iPad came up withe the message "This iPad cannot back up to iCloud without a verified e-mail address".  There are two buttons to push: "Later" and "Settings". Pushing neither button does anything.  It acts as if it is frozen.  If I push the off switch,

    While using it my iPad spontaneously came up with the message "This iPad cannot back up to iCloud without a verified e-mail address".  There are two buttons to push: "Later" and "Settings". Pushing either button does nothing.  It acts as if it is frozen.  If I try to slide the off switch, it does not slide.  I assume it is frozen.  How do I get out of this?

    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

  • When reacharging my iPad, halfway through a window open saying: Cannot back up to iCloud without a veryfied email address..Have got one.  But the problem is I cannot get rid of this screen and therefore cannot use the iPad.  What shall I do?

    When reacharging my iPad,  halfway through a window opened up say:
    "Cannot backup"
    This iPad cannot back up to iCloud without a verified mail  - but I have a verified e-mail address!
    The problem now is that I cannot get rid of that window, and is impossible for me to access anything  in the iPad even my settings!!!
    Where do I go from here?  Can anybody help?
    MayPandora 

    Reset it by holding the power and home buttons at the same time until you see the Apple logo, then release.

  • HT4061 my ipad wil not unlock and says cannot back up to icloud without a verified email address this happend after I charged my ipad

    I updated my norton on my computer today
    charged my ipad and now it is locked and won't let me unlock it
    a message comes up and says can not back up
    this Ipad cannot back up to Icloud without a veryfied eail address
    I can not veryfie because it won,t let me unlock it

    Welcome to the Apple Support Communities
    Hold Sleep and Home buttons until the iPad restarts, so you will be able to use your iPad again

  • Cannot back up to iCloud.  get message my device has not been backed up in 14 weeks you need to be connected to wifi, plugged in and locked"  I am all three.  I am plugged into the wall via my charger,  my wifi is on and i have a pass code what else?

    New to iCloud.  I only bought the storage to stop getting not enough storage messages.  Now I can't back up to iCloud.  I get the message "you have not backed up this device in 14 weeks, your device needs to be connected to wifi, locked and plugged in"  I connected to wifi and am sitting with my phone about 10" from my modem.  I am plugged into my charger which is plugged into the wall.  I created a passcode for my phone as I an guessing thats what locked means.  However if I am locked I cannot get into the phone to see if it is backing up.  So I ask it to back up then let it go off to lock, give it 5 or 10 min to back up and then get back into it only to find its still on estimating time remaining.  It won't go any further then that..  What am I doing wrong??

    This may not solve your problem but may clear up a couple of things.
    1: Re the connected to wi-fi, plugged in and locked thing is for automatic backups. It doesn't need to be plugged in or locked for it to work when you go to Settings > iCloud > Backup and tap Back Up Now. Mine completes the backup quickly without being plugged in or locking (but I don't have a lot to backup).
    2: Locked just means the lock screen is on (press the sleep/wake button on top) -- it will work without a passcode (& again, the lock screen on is only required for the automatic backup).
    3: You can see what is using your storage and maybe reduce some of it so that you don't have to pay for storage. Instructions in Manage your iCloud storage - Apple Support

  • I have a message on my ipad that say this ipad cannot back to the icloud  without a valid email address. the ipad will not open

    How do i unlock the ipad with the message "this ipad cannot back up to the icloud without a verified email address"?

    Welcome to the Apple Community.
    You might try a forced shutdown to begin with, hold down the top and home buttons together until the device shuts down, then restart it.

  • My I pad shows cannot back up to Icloud without a verified email address and I cannot use my I pad to get rid of this msg.

    My I pad shows a message    Cannot Back Up   to I Cloud without a verified email address  and I cannot  slide to unlock   how do I get out of this

    Reset it by holding the power and home buttons at the time until you see the Apple logo (ignore the slide to shut down screen), then release.

  • Re: How can I restore DELETED APPS :- icloud,facebook,twitter on my iPhone 4S?(THE APPS IN QUESTION CAME WITH MY iPhone I DID NOT PURCHASE THEM).These apps are dimmed and not responsive on my phone. I cannot back up to icloud.

    Little fingers have deleted the above mentioned apps!
    THE APPS IN QUESTION CAME WITH MY iPHONE.
    I DID NOT PURCHASE THEM!
    HOW CAN I RESTORE THEM, THEY ARE NOT LISTED IN THE APP STORE????

    Hey Clyde71,
    Thanks for the question. From your description, it sounds like various Account Settings have been greyed out in your Settings application (iCloud, Facebook, Twitter). The cause for these being greyed out is a restriction setup on your iPhone. You'll probably see that Restrictions are turned "On" in Settings > General.
    You'll want to disable the restriction "Allow Changes: Accounts". For more information on restrictions, see this article:
    iOS: Understanding Restrictions (Parental Controls)
    http://support.apple.com/kb/HT4213
    Thanks,
    Matt M.

  • HT4623 Cannot back up this ipad  to icloud

    I cannot unlock my ipad, it has a message that says, "This ipad cannot back up to iCloud without a verified email address".  A box is available to click om "Later" or "Settings", but when I click the boxes, they will not allow me to open the settings to verify.  It will also not allow me to turn it off to re-boot.  Basically my ipad is frozen with this message and I can't figure out how to fix it.  PLEASE HELP!!

    Try a reset:
    Hold the Sleep and Home button down until you see the Apple logo.

  • I cant use my ipad..it says can't back up to icloud without verified email address

    How can i use again my ipad,because it says "Cannot Backup :this ipas cannot back up to icloud without verified email address

    Try resetting it by holding the power and home buttons at the same time until you see the Apple logo, then release.

  • How do I get the iPad to continue to back up using the 5G free iCloud when it tells me it cannot back up anymore even though I have deleted almost everything from my iPad?

    The iPad keeps telling me that there is no more room to backup. I have deleted almost everything from my iPad and yet I still get the same message.....cannot back up. I do NOT want to purchase more G's as I regularly download all important photos, videos, notes and such onto my iMac. I would like to keep to the free 5 G's iCloud space. Shall I also delete apps that I don't use much, magazines even though there are not any active issue on my iPad?
    Thanks for any help you can give.

    No, you did not have to delete anything.
    You don't understand how iCloud works
    ICloud does NOT backup anything purchased from iTunes (music, apps, movies, podcasts)
    ICloud only backs up your personal data.
    Camera roll, contacts, documents, app data and personal information and settings
    This is how your manage your iCloud account:
    1.    Transfer your pictures and video from camera roll to your computer, Dropbox, or Box for iOS .   These are free apps for iPad and Mac and provide online storage for your photos and documents.
    Once your pictures are safely stored.....
    2.   Go to settings
    iCloud
    Storage and backup
    Manage storage
    (Choose your device if you have more than one)
    Show all apps
         Now go down the list and turn off switch for camera roll and any other app that you do not need to save data for.
          Apps are listed with the largest first.
    If you have several devices sharing iCloud (as I do) you may want to only backup the important device and important app data.

  • I can no longer back up my iphone to my computer on selecting 'sync'. I can back up to iCloud but I get an error message telling me I cannot backup to my Mac. Can any one help? It's driving me crazy!

    I can no longer back up my iphone to my computer on selecting 'sync'. I can back up to iCloud but I get an error message telling me I cannot backup to my Mac. Can any one help? It's driving me crazy!

    Hello joelfromn. charleston,
    It seems you are unable to activate iMessage on a device with no carrier service. The following article provides information regarding activation issues:
    If you get an error when trying to activate iMessage or FaceTime - Apple Support
    Check your device settings
    Make sure that you’re connected to a cellular data or Wi-Fi network. If you're using an iPhone, you'll need SMS messaging to activate your phone number with iMessage and FaceTime. Depending on your carrier, you might be charged for this SMS.
    Go to Settings > General > Date & Time and make sure that your time zone is set up correctly.
    Thank you for contributing to Apple Support Communities.
    Cheers,
    Bobby_D

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