Cannot backup the catalog in Photoshop Elements 12

Hi
I installed PSE 12 and imported my Pictures catalog. I went to backup the catalog and it won't backup. I follwed the directions and rebuilt the thumbnail cache then  repair and re-index...
Here is the error message:
I'm running Win 8.1
12 gb ram
Catalog is on my external 2T drive with over 1T available.
I have 33,000 pic + in 500 g on that 2T hard drive. There is still plenty of room.
My PSE12 was purchased by me and is licensed.

Can you please share the entire report from windows error reporting dialog which appears after the app crash?
Thanks
Andaleeb

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