Cannot backup to iCloud

Hello,
I cannot backup via WIFI (phone is locked, connected to WIFI & plugged in) to iCloud even when there is 4.8GB storage available.  Plus I only asked to back up Contacts & Calendars.
Thanks for any help available.

I have the same problem and can't seem to find a solution anywhere in the support forums or online.
Last backup says, "Never" but 7gig of my 15g of storage is used up. Every time I try to manually start backup to iCloud, the progress bar never moves and I only get "estimating time remaining."
The phone appears to not be backing up automatically at all when my phone is plugged in, locked and on my wifi network.
Apple appears to be unaware or unconcerned with this problem. I'm concerned though. It looks like I'll have to drive an hour to a store to get any help with this problem. Is it seriously cheaper to have a live body in a store used up rather than online interactive support?
Any help with this backup problem would be appreciated.

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