Cannot backup to iCloud
Hello,
I cannot backup via WIFI (phone is locked, connected to WIFI & plugged in) to iCloud even when there is 4.8GB storage available. Plus I only asked to back up Contacts & Calendars.
Thanks for any help available.
I have the same problem and can't seem to find a solution anywhere in the support forums or online.
Last backup says, "Never" but 7gig of my 15g of storage is used up. Every time I try to manually start backup to iCloud, the progress bar never moves and I only get "estimating time remaining."
The phone appears to not be backing up automatically at all when my phone is plugged in, locked and on my wifi network.
Apple appears to be unaware or unconcerned with this problem. I'm concerned though. It looks like I'll have to drive an hour to a store to get any help with this problem. Is it seriously cheaper to have a live body in a store used up rather than online interactive support?
Any help with this backup problem would be appreciated.
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My iPhone 5S is using 2.5GBs of storage for the camera roll. I deleted all but 190 photos and this did not change. My other devices cannot backup to iCloud due to the volume on my iPhone. Any ideas?
Try turning off the Camera Roll option in Settings>iCloud>Backup & Storage>Manage Storage>Your device. Then turn it back on again.
Cheers,
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I have previously backed my iphone5 thru iTunes, now I cannot backup thru iCloud?
I have previously backed my iphone5 thru iTunes, now I cannot backup thru iCloud?
connect your phone to itunes on your computer select the phone from the left and then select the summary tab. Go down to to automatically backup and select either icloud or itunes
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Hi,
I was having some issues with my iPhone. I went to the apple store and was told that I was experiencing common software issues and that the best thing I could do is restore my phone to factory settings and then restore from iCloud.
I successfully restore my phone to factory settings, however now I am trying to set up my phone, I cannot connect to wifi and as you know wifi is needed in order to restore backup from iCloud. I do not have an iTunes backup so iCloud is the only option for me.
I am at a complete loss. Please can somebody help!It only has one Ethernet output and all the devices do connect to the Internet when the switch is out the equation they are hooked up directly through the modem.
You have a simple cable modem that must connect to a router with 3-4 Ethernet ports, then you can connect an Ethernet switch to the router, or if the router has enough Ethernet ports, you can connect directly to the router.
This could be an inexpensive wired only router and you could plug the Express into one of the ports to provide wireless for your network.
Unfortunately, you really need an AirPort Extreme or similar product, since the AirPort Express cannot do what you need without another wired only router.
Be sure to reset the modem and power it off for 10-15 minutes before you connect it to the new router. -
When I try to backup to. Loud from iPhone it will not work. iPad worked fine. I says leave locked, plugged in and connected to wifi. Unable to back up this time. Or failed to complete. I have followed instructions. I have even taken lge amounts required to be stored off list to see if a smaller amou t would work but it hasn't made a difference. What am I doing wrong. iPad was easy.
I have the same problem and can't seem to find a solution anywhere in the support forums or online.
Last backup says, "Never" but 7gig of my 15g of storage is used up. Every time I try to manually start backup to iCloud, the progress bar never moves and I only get "estimating time remaining."
The phone appears to not be backing up automatically at all when my phone is plugged in, locked and on my wifi network.
Apple appears to be unaware or unconcerned with this problem. I'm concerned though. It looks like I'll have to drive an hour to a store to get any help with this problem. Is it seriously cheaper to have a live body in a store used up rather than online interactive support?
Any help with this backup problem would be appreciated. -
I turned on i cloud, recieved an email to verify email address which i did verify, but now my i pad is frozen with a window on screen saying... Can Not Back Up...This i pad cannot back up to i cloud without a verified email address. I have 2 choices...latter or settings, neither button will work
Welcome to Apple Support Communities
Hold Sleep and Home buttons for 10 seconds until your device restarts, so you will be able to use the device again -
Trying to set up new iPhone5s but cannot backup to iCloud.
After entering my username password just comes up with
Could not Sign In
There was a problem connecting to the server
I have tried shutting down then re trying the process, I am connected to a WiFi network but no joy!
all advice welcomeok, so I have not backed up my icloud as i had so much stuff so now just set up as a new phone and all hunky dory
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Hello,
even after deleting my old backup, i am unable to use 5 GB free backup by turning on Backup button. what could be the reason?You may need to free up storage space on the iPhone...
Tap Settings > General > About
See: Available -
My iPad won't backup to iCloud when plugged in
I'm connected to my wifi, I'm plugged in and cannot backup to iCloud.
Hello, Bigbucks2780.
Thank you for using Apple Support Communities.
I would need a little more information regarding any error messages received or behavior to better assist you. However, I would take a look at these articles as they provide some helpful troubleshooting steps for the iCloud backup issue you are experiencing.
iCloud: Troubleshooting creating an iCloud backup
http://support.apple.com/kb/TS3992
iCloud: Understanding Backup alert messages
http://support.apple.com/kb/TS4576
Cheers,
Jason H. -
how can i back up my iphone on icloud. I cannot backup on icloud but only on computer why?.
Don't know. Why don't you tell us what happens when you try?
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I am unable to delete the last backup from icloud, i checked my all device setting but it still say "cannot delete icloud this time because it is in use,"Please tell me what should i do
It still didn't work...
Within this commonfiles\apple folder, there is only one folder, labeled "Internet Services." Within this folder, there are 6 folders, labeled:
APLZOD.resources
BookmarkDAV_client.resources
CoreDAV.resources
iCloud.resources
iCloudServices.resources
ShellStreams.resources
Within all but CoreDAV and BookmarkDAV_client, there are multiple different folders, all labeled starting with a two letter (acronym I believe, for different languages) then .lproj (for example, a folder is labeled "ar.lproj".
In each of the folders of APLZOD.resources, there is a file labeled "APLZODlocalized.dll."
In all of the folders containing the multiple .lproj folders, there are likewise "name"localized.dll files contained.
In the BookmarkDAV_client and Core DAV folders, they each contain only one file, "Info.plist"
I attempted to delete all of these files, and still, the FileAssassin could not delete them. I unlocked one of them for instance, and I tried to delete the file myself (thru windows explorer and just clicking delete), and I still had the same issue of coming eventually to the window requesting me to "try again" to have permission.
What can I do?? I'd like to avoid Unlocker, but if it really is a reliable and SAFE program, and someone knows a SAFE place to download it from, I'd appreciate it very much so!!
thanks!! -
I have a new iphone and cannot delete the backup from icloud. It says that it is in use. I have read some of the other threads and it only seems to be haphazard solutions. Is there a definite way to fix this? I am not able to change icloud accounts.
Follow the steps in wjosten's post here: https://discussions.apple.com/message/13356770#13356770 (for Windows, substitute Outlook in step 2).
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Cannot turn on icloud backup after downgrade to iOS 7.1.2
I own an iPhone 4S which I upgraded to iOS 8 on 21st September. The iphone and most of applications (even phone) crashed all the time so I decide to downgrade to 7.1.2 after following instructions found in these communities. I did it just yesterday.
Now I cannot turn on iCloud Backup to my iPhone. The iCloud drive of course disappeared from Settings > iCloud, however it's still visible when I access the iCould in web. Moreover in iCloud web interface my iPhone appears as running iOS 8 and X Yosemite which is not true. My iPhone has 7.1.2 iOS.
I tried to erase my iPhone and restore it from a backup I made yesterday but I have the same issue: iCloud could not be enabled. It was enabled finally after hard reset but when I select "Backup now" the app crashes and throw me in the Home Screen. I see a message: this iPhone has never been backed up on iCloud and the last backup could not be completed.
Please help!!!!!! I want to be able to have iCloud Backup (most important settings and contacts, sms etc.) as I did usually before upgrading to iOS 8 and downgraded to 7.1.2.Hello,
Been experiencing the same problem, finally fix it by deleting your old iCloud backup from iOS 8.
Settings > iCloud > Storage & Backup > Manage Storage > Click on your device name > Scroll down to bottom > Delete this backup.
Then try to turn on the iCloud Backup setting toggle again.
Hope this helps.
iPhone 5, iOS 7.1.2, downgraded from iOS 8 -
Please I need a help. I cannot backup my ipad and can not get into the iclous storage to delet them, because its read icloud storage is full. Please do you have a knowledge of how I can get rid of the message and get into the ipad?
Welcome to the Apple Community.
You might try a forced shutdown to begin with, hold down the top and home buttons together until the device shuts down, then restart it. -
I can no longer back up my iphone to my computer on selecting 'sync'. I can back up to iCloud but I get an error message telling me I cannot backup to my Mac. Can any one help? It's driving me crazy!
Hello joelfromn. charleston,
It seems you are unable to activate iMessage on a device with no carrier service. The following article provides information regarding activation issues:
If you get an error when trying to activate iMessage or FaceTime - Apple Support
Check your device settings
Make sure that you’re connected to a cellular data or Wi-Fi network. If you're using an iPhone, you'll need SMS messaging to activate your phone number with iMessage and FaceTime. Depending on your carrier, you might be charged for this SMS.
Go to Settings > General > Date & Time and make sure that your time zone is set up correctly.
Thank you for contributing to Apple Support Communities.
Cheers,
Bobby_D
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