"cannot be used to unlock this iphone"
Hi,
i restore my iphone to upgrade to ios 7.0.2 then this message display when i write my Apple ID
"cannot be used to unlock this iphone" ..
what can i do to open my iphone ???
Give this a try (this is normally the proceedure when you want to sell the phone on).
1st Turn the phone completely off. Next goto http://icloud.com and log in,
Next select 'Find My iPhone', select your phone from the dropdown list and select 'Remove Device'.
Log out of your icloud account, Put phone into DFU mode, Restore phone and set up as a new iphone.
Following the above proceedure will remove the activation lock
Hope this helps
Similar Messages
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Icloud account cannot be used to unlock this iphone
Hi I previously managed to set-up my iphone then lock it out by entering my passcode incorrectly too many times. In the end I have to restore the phone via itunes (which took 3 hrs)!.
I'm now trying to reset-up the phone, when I turned it on it remembered the previous icloud account the phone had been set-up with however it would not accept the password. Its now saying this icloud account cannot be used to unlock this iphone.
When i log into the same icloud account on the PC, the password works, however the find my iphone doesn't show this iphone as being connected.
Any ideas on who I can get this iphone working again.
Thanks SadieYou cannot Bypass the iPhone Activation Process.
The Apple ID and Password that was Originally used to Activate the iDevice is required
If you do not have that information you will not be able to use the Device.
Activation Lock in iOS 7 > http://support.apple.com/kb/HT5818 -
Hi. Just tryed to sync my iphone and restore it by acsident. It wasnt my ariginaly and person who give it to me dosnt know itunes password. Wnen i put my pasword in for activate it, its tell me "cannot be used to unlock this IPhone" What should i do?
ThanksRadaMoore wrote:
Hi. Just tryed to sync my iphone and restore it by acsident.
Hogwash, as such is impossible.
Doesn't matter though, as you won't be able to use this phone, & Apple can't/won't help you. -
Incorrect apple id cannot be used to unlock this iphone
Having a bit of a mare tonight. I have tried to restore from backup on my iMac to my girlfriends iPhone 5, I made the back up last night, and also backed up to iCloud last night using her apple id and password. Now according to Apples advice, if iTunes says there is not enough space to restore, go to iPhone and delete all content and settings etc. I did this it asked for iCloud login details etc and I deleted all content, when I plugged in to iTunes to retrieve the previous backup, I cannot get past the activation lock because of password. I can login to iCloud OK, (the same ID used to back up to iCloud last night!) with password but it won't accept it. This is so stupid I don't know where to start, the phone is now completely bricked, and can't even be activated yet alone restored.
She has had this phone from new but iCloud has always been a mess on this phone since iOS 7.
Any ideas??From iTunes
This iPhone is currently linked to an Apple ID (s●●●●●@t●●●●●.com). Sign in with the Apple ID that was used to set up this iPhone.
Activation Help
Apple ID s•••••••n@t•••••••.com
Password •••••••••••••
Forgot?
"s••••••••@t••••••••.com" cannot be used to unlock this iPhone.
messed up! I can't believe that changing password for Apple ID is not allowed when activating -
Email cannot be used to unlock this iphone
ihave apple id but email cannot be used to unlock this iphone
Hi shahid.syl3,
The article linked below provides details that can help get this device removed from a previous owner's account.
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
http://support.apple.com/en-us/HT201441
Cheers,
Allen -
After formatting my iPhone 6 cannot activate it with my apple I'd say that
Incorrect apple I'd this I'd cannot be used to unlock this iphoneIf you're the device's original owner, take the device and its original purchase receipt to a physical Apple Store.
If not, but you're able to contact the person who set the lock, send them this link and tell them to follow its instructions.
If neither of the above applies, you can't activate the device but may be able to get it refunded. Apple won't remove the lock for anyone other than the original owner(assuming they're alive.)
(126602) -
HT4061 cannot be used to unlock this iphone
cannot be used to unlock this iphone
If help is desired, try posting something that makes some logical sense.
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hello sir
i recently changed my password and when i had reset my iphone now cant activate my iphone again
please help me on this issue
I CHANGED MY APPLE ID PASSWORDYou need to contact the seller. If they are the original owner of the phone, they need to remove the device from their iCloud. You cannot get past Activation Lock. Only the original Apple ID and password used to activate the device can be used. If you cannot get the original owner, then return the phone for a refund. It will be useless to you.
This explains Activation Lock to you http://support.apple.com/kb/HT5818 and this http://support.apple.com/kb/TS4515 explains what it is that you have to try and do. Either way, it requires the original Apple ID and password.
Message was edited by: ChrisJ4203 -
I have reset my iPhone 5 and now it is asking me to activate my phone with my apple ID but when i put in my details in its say the my email address cannot be used to unlock my iPhone? help!
You need the Apple ID and password from the previous owner who set the Activation Lock. Where did you get this phone?
iCloud: Find My iPhone Activation Lock in iOS 7
Find My iPhone Activation Lock: Removing a device from a previous owner’s account -
Activating ipad, kept saying that my apple id cannot be used to unlock this ipad
activating ipad, kept saying that my apple id cannot be used to unlock this ipad
Yes.. Everytin was normal n it happen after i update.. Fr both ipad n iphone..
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Email cannot be used to unlock this phone
Hello,
I have recently changed my iphone 5 password and I accidently forgot it. A friend has managed to help me, but now I'm stuck again. I need to "Activate iPhone" but after I enter my Apple id and my password the iPhone returns this message:"Incorrect Apple ID,"*******@gmail.com cannot be used to unlock this phone"(I wrote my email as * for safety,sorry).I am worried that my Apple id is wrong and I can't manage to find the Apple id I used to activate my iPhone when I bought it. Can someone tell me how can I find the Apple id for this phone? I really need your help.
Thanks,
Sharon.I Know it gets on my nerves Idk the very first password I put in for my apple Id and now it sayin i can't use my emai UGHHHHHHHHHHHHHHHHHHHHHH!!!!!!!!!!!!!!!!!!!!!!!
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hi.i bought an iphone 4s from my friend.connected to itunes to restore it for a fresh install.after restoring to ios7 i realised that activation lock is enabled.i called my friend and get his id and pass.itunes said pass is wrong and cant activate the phone.then i logged in my friends icloud account (icloud.com said pass is ok) with same password and i removed the phone from 'find my iphone' list.but i forgot to erase the phone before removing it.now itunes says ''this apple id cannot be used to activate this iphone''.when i log in to icloud i cant see the phone in 'find my iphone' list so cant erase it now.can you please advise me step by step how to activate this phone?
APPLE says:If the previous owner is not present
Make sure the device is powered on and connected to a Wi-Fi or cellular network. Then contact the previous owner and ask them to follow these steps:
Sign in to their iCloud account at www.icloud.com/find.
Select the device from their Find My iPhone device list by clicking All Devices at the top of the screen.
Erase the device by clicking the Erase button. This will erase all content and settings from the device. When prompted, do not enter a phone number or message. Click Next until the device is erased.
When the erase is complete, click "Remove from Account" to remove the device from the account.
After the device has been erased and removed from the account, you can proceed with the device setup process.
i forgot to erase the phone.i just removed it without erasing. -
My ipad is disabled and I updated it, then the apple id and password were required I entered it but the itunes says this email cannot be used to unlock this ipad. So what can I do? anybody help me please.
is it the ipad that is disable or your Apple ID?
This article contains instructions on what to do if have forgotten your passcode or your device is disabled:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Contacting apple id support
http://www.apple.com/support/appleid/contact/ -
Hi I purchased iphone5 in uk..Now am in India before coming I unlocked my iphone using my mail id.but now its not activating they telling now this mail id is not used to unlock this iphone.what can i do now?please anyone tel me the answers
Only the Carrier it is Locked to can Unlock it.
Contact the Carrier. -
Cannot be used to unlock this ipad
HI, can you help me please , I am in trouble
First I restored my IPAD 4 then the ipad request "activate ipad by icloud account" .Second i entered my ID apple and it said "
"[email protected]" cannot be used to unlock this iPad.
help me pleaseWelcome to the Apple community Roan.
If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple ID.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock.
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